Great Place to work - Plenty Valley Store Melbourne
Cafe all rounder (Current Employee) – Plenty Valley VIC – 19 February 2019
If you can work at The Coffee Club fast paced, YOU CAN WORK ANY WHERE and be a gun at what you do.
Great work environment, great team, friendly regular customers, a lot of cross training is provided so we are multi skilled, great store environment, understanding down to earth Managers. They are what make the store. Every regular customer, comes in to see one manager in particular everyday due to her being so welcoming and making them feel special each and everytime they come in. When she is not there on the weekend they say, they can feel the difference in the store and look forward to seeing her on the Monday. She is what makes the Plenty Valley Store.
We are provided with a lot of online training to help you adapt to The Coffee Club work standards.
Daily coaching is provided so you work up to speed as required and you are constantly remind of the 6 steps of service.
Without using the method LATTE and 6 steps of services you will not survive at The Coffee Club.
We are coached daily until these methods become like a Coffee Club religion for us:) at first you think it’s full on!!!
But once you understand the standards that’s required of us, ITS A BREEZE and all thanks to the managers not giving up on us. They say “it’s not rocket science what we do here anyone can do it! you just need to make it all become second nature and it will just be apart of your regular customer service skills “ Which is what has happened :) I now can work comfortably in any fast paced environment thanks to The Coffee Club Plenty Valley.
Look forward to going to work every shift I am rostered, great store to work at.
Need to learn how to walk fast!!! which I now can do :)