The Cotton On Group
3.6 out of 5 stars.
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The Cotton On Group Careers and Employment

About the company

  • CEO
    Peter Johnson
    approve of Peter Johnson's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1.5bn to $7bn (AUD)
  • Industry
    Retail & Wholesale
  • Headquarters
    14 Shepherd Court, North ...
  • Link
    The Cotton On Group website
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89 jobs


Salary estimated from 67 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Retail Assistant in Perth WA
on 27 September 2022
Fun place to work
I worked at Cotton On for nearly 3 years. As a casual employee it was a very relaxed environment. There is quite a lot of pressure to achieve KPIs but other than that it's quite an easy job. Management could've been better as many of us felt they didn't understand what it was like to work on the shop floor at all different times, not just peak. I didn't experience much job advancement opportunities but many of my coworkers did, it just depends on how much the managers like you, not about your skills. 90% of my coworkers were lovely people and great to work with, a great sense of a team.
Sales Assistant in Eastland Shopping Centre VIC
on 21 September 2022
Beneficial but toxic work environment
Generous 50% staff discount however little to no training and expect you to know how to do everything. Half of the time I’m at the front and embarrass myself because no one has trained me properly. Stressful environment, pushes staff to sell more to people and guilt when not enough made. I transferred to a store more closer to me and I was struggling to adjust so I would acquire some help to settle in, however they treat me like someone who isn’t capable instead of giving me the support when I need it. Depending where you work staff are passive aggressive, will act nice and will likely talk behind your back. Not to mention the lack of diversity of staff
Causal Sales Assistant in Melbourne VIC
on 30 August 2022
It’s a great place
i love working here. I love the culture and the way that the store is set out. Overall, I would recommend working here
Retail Assistant in Kotara NSW
on 12 August 2022
Amazing first retail job, super difficult to progress past casual
I met the most incredible group of people while working for cotton on. While management isn’t the best I couldn’t recommend this job more for someone looking for a first retail job. If you have worked in retail before there are definitely better places to work. I worked at cotton on for 1.5 years and they refused to teach me to open, close , cash up or manage because I was a casual. With such a large group working for the store they don’t need to teach everyone how to do everything and it can be extremely difficult to progress. While saying this you learn many important skills and I loved this job.
Retail Sales Assistant in Brisbane QLD
on 31 July 2022
management ruins the whole experience
although you can't know beforehand, do not work here if your area managers are rude. you don't see too much of them, but they have large impacts on your hours, how hard your manager goes on you and your KPI's and goals. the brisbane are managers are absolutely the worst people i have EVER worked for. they're absolutely the rudest, most uptight people.the people you work with in-store are lovely, day-to-day tasks are relatively easy, but the stress and pressure are simply not worth it if you're looking to work here saying that, for a casual high school/uni job that you plan to keep for a few months, the pay/discount is good and hours are sometimes decent depending on if you can play favoritism.

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Questions and answers

People have asked 85 questions about working at The Cotton On Group. See the answers, explore popular topics and discover unique insights from The Cotton On Group employees.

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Interview insights

Insights from 349 Indeed users who have interviewed with The Cotton On Group within the last 5 years.

Favourable experience
Interview is easy
Process takes about a week

Interview Questions

Tell me about yourself when has there been a time you've gone above and beyond for a customer? why do you want do work here? any questions?

Shared on 25 September 2022

Where do you see yourself in five years can you work in a fast environment describe yourself do you know the supre culture

Shared on 16 December 2018

They said they like to ask "fun" questions but don't think it really helps get to know the potential employee's experience in the work force. "What in what 3 words would your friends describe you?".

Shared on 5 January 2018

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