The Cotton On Group
3.6 out of 5 stars.
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The Cotton On Group

The Cotton On Group Employee Review

It’s a great place

i love working here. I love the culture and the way that the store is set out. Overall, I would recommend working here





Ratings by category

5.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Same role


Fun encouraging teamsgood training program, inspiring managersflexible shiftsStaff benefits positive culture and working atmosphereperformance management through huddle
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Same role

Beneficial but toxic work environment

Generous 50% staff discount however little to no training and expect you to know how to do everything. Half of the time I’m at the front and embarrass myself because no one has trained me properly. Stressful environment, pushes staff to sell more to people and guilt when not enough made. I transferred to a store more closer to me and I was struggling to adjust so I would acquire some help to settle in, however they treat me like someone who isn’t capable instead of giving me the support when I need it. Depending where you work staff are passive aggressive, will act nice and will likely talk behind your back. Not to mention the lack of diversity of staff
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Same location

Fast paced, competitive, not much support

Made some of my closest mates during my 4yrs at COG, even met my partner here; however management pressure/ competitiveness and a lack of support from upper management really took its toll. For a company that promotes being people first, they are far from it; they are completely money driven in all aspects of the company. Head office mostly supports larger stores (ie Chadstone, Bourke st), smaller stores really struggle with training and have a high worker turnover due to poor recruitment. Pressure to meet sales targets starts at the top and filters down through every level; casuals often are rostered based on sales figures alone, rather than availability or reliability. Career progression is very limited without the support of state leaders/ head office team workers to get you a foot in the door. Seen a lot of highly experienced managers get overlooked for promotions where the position went to someone with little to no experience/ training. I loved a lot of my time at COG but the best thing I’ve done for my career is leave.


50% off discount for myself and friends/ family


Poor work culture, management, training and team member retention
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Overall rating

Based on 1,502 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.6 out of 5 stars for Culture

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