The Cotton On Group
3.6 out of 5 stars.
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The Cotton On Group

The Cotton On Group Employee Review

Beneficial but toxic work environment

Generous 50% staff discount however little to no training and expect you to know how to do everything. Half of the time I’m at the front and embarrass myself because no one has trained me properly. Stressful environment, pushes staff to sell more to people and guilt when not enough made. I transferred to a store more closer to me and I was struggling to adjust so I would acquire some help to settle in, however they treat me like someone who isn’t capable instead of giving me the support when I need it. Depending where you work staff are passive aggressive, will act nice and will likely talk behind your back. Not to mention the lack of diversity of staff

Ratings by category

3.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Fun encouraging teamsgood training program, inspiring managersflexible shiftsStaff benefits positive culture and working atmosphereperformance management through huddle
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It’s a great place

i love working here. I love the culture and the way that the store is set out. Overall, I would recommend working here

Pros

Discount

Cons

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Same role

The best place to work at IF you have the right management.

I’ve been at Cotton on for 3 years and it has been the best job I’ve had retail wise, I’ve made amazing friendships, learnt new things to take me to a senior role if I’m wanting aswell but I had horrible management. It was all favortism, a completely toxic workplace and I was treated horribly, continuously picked on by my 2IC and not treated well at all by my manager, all the favorites got good hours and if I was lucky I got a 5 hour shift a week OR even Fortnight after Christmas peak while everyone was still getting full hour days or multiple 5 hour shifts a week. My managers continuously made me feel as if my work wasn’t good enough, I never got recognition for the good I did, yet all the new people and favorites were treated like absolute gold. Continuously got spoken badly about to other coworkers by my manager and 2IC to the point where I decided to leave because they made me hate my job, made me feel as though I had to walk on eggshells, continuously got anxiety before my shift and would continuously get nit picked on about anything they possibly could find to nit pick me for. It’s a good work environment IF you have the right managers that don’t play favorites, know how to properly manage, treat everyone fairly, give everyone a chance to grow, actually care about the well-being and life of their staff and not just if they’re able to work. I’ve worked at amazing Cotton on stores before where I never ran into this problem of being treated horribly and feeling like an outsider but there are some cotton ons that are like this, the good thing is you can always just transfer - 

Pros

Friendships, learning how to progress in your role, discount.

Cons

Toxic management, favortism, treated horribly.
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Overall rating

Based on 1,504 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.6 out of 5 stars for Culture

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