The Emirates Group
4.2 out of 5 stars.
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11: The Emirates Group Employee Reviews

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Australia11 reviews

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3.8Work–Life Balance

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Found 11 reviews matching the searchSee all 2,465 reviews

nice place to work

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The most useful review selected by Indeed
fun to work with multicultural staff and with very supportive managers not to mentioned the very cooperative colleagues there is no difficulties in performing your daily task.
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reservations

booking flights and dubai accommodation for passenegrs over the phone and assisting with date/destination changes and using frequent flyer points. Management run by Dubai, very strict
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Great company and excellent work culture

Handling all customer service requests and complaints from Emirates Airlines passengers, from lost luggage to ticket inquires, issuing tickets quoting fares and all related duties. Responsible for administration duties including answering customer queries, problem solving and providing detailed information on new products. Work with new customers in the development of new accounts and the implementation of new systems. Provide support to the sales team, ensuring all sales and service objectives were met.
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Productive and work fun experience

excellent, good, good pay, good accommodation, overall company is a very good and secure job. the company provides free annual tickets for family and yourself and can utilize to travel any Emirates destination.
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Greta environment facilities offere

Great environment facilities offered with Foxtel and TV with activities in the rest area. Time to time there were outing to meet work colleges as friends outside work Christmas parties, company fringe benefit airline travel with Emirates and other interline carriers. Training with a professional trainers work assistance at all times supported with supervisory training management assistance and guidance. Company subsidised health insurance for staff and families. Centrally located in the city very close to public transport. Very generous lunch breaks and tea breaks offered and also if required to attend any family emergencies and doctors appointments.
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Can't ask for more

it was the dream of a dream, a simulator within a simulator, words can not express this fantastic experience, you have to personally experience it. Words cannot explain or even highlight my days with Emirates, all I can say is, I have no regrets or even have not negative words during my time with Emirates.
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The number one employer

The most enjoyable part of the job was there is a lot of team interaction. Management is highly professional and friendly too. There are programmes that will enable you to learn more about your job and develop yourself.
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Call center and customer service

deals with customer to solve passenger refund and flight cancellation and ticketing.Always deal customer problem related to flight booking ticket and etc.

Pros

no

Cons

medical
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Dynamic and Diverse working environment

Dynamic and Diverse working environment, 110 Nationalities in the Flight deck and 170+ in the Cabin makes for a dynamic and diverse working environment. With over 160 destinations world wide, most which were never originally built for the size of a B777, makes for a particularly challenging operational environment.
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Emirates Airlines

Very well stablished company. Multi cultural and open to new ideas. Emirates airlines attention to details and customer service is second to none. Great company both from employee and passengers perspective.

Pros

Excellent

Cons

competitive
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productive,multicultural working environment

Working in emirates group especially in my department is very amazing, , we have a good format of working roster,so many nationalities involve so ive learned there culture somehow,.The company itself also assures every employee can improve thru there online courses offered,

Pros

trainings availability online
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Overall rating

Based on 2,465 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.9 out of 5 stars for Culture

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