The Good Guys Employee Reviews
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Good pay but stressful environment
Casual Salesperson (Former Employee) - Tempe NSW - 27 June 2020
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The most useful review selected by IndeedWhen I started working there it was great, but one by one the people who made work enjoyable started leaving, and I couldn't blame them. The store in general is messy and unorganised when it comes to stock and displays, which leads to impatient customers and annoyed managers. Some of my colleagues would swipe sales under my nose, but then never do any cleaning or merchandising and leave that to the casual workers, further weakening their chance of making their weekly targets. Shifts would be taken away or added at the last minute, where I would either not have a shift for weeks or would work almost every day for a month. The store is in an odd location meaning you will not be getting many customers, and therefore will not likely make your target. Managers would try to be nice and reasonable, but they can only do so much, and come off as quite two-faced.
Pros
Good pay, especially with casual rate and commission
Cons
Very unorganised, and some nasty colleagues
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not good experience
Order Management Analyst (Contract) (Former Employee) - Melbourne VIC - 14 October 2020
The not friendly work environment lots of internal politics, very unhuldy culture There are few good peoples as well HR team is good but some departmental mangers are not good
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The Best Workplace I have ever worked at The Good Guys
Sales Representative (Current Employee) - Maitland NSW - 27 June 2020
I have been involved in selling all of my life and moved to retail sales about 9 years ago when I took up my position as a whitegoods/cooking Salesperson at The Good Guys, Maitland NSW
The Management Team are hard but fair and are flexible for example they will roster you off to give you time to go to say a wedding.
The Management Team both in our Store and at Head Office encourages personal growth and are very supportive. If you put up your hand for help it is there. The Store is like a family to me very helpful and friendly. From my experience, The Good Guys is a great place to work. There are no factions or backstabbers.
Pros
Very supportive working environment, praise offered for a job well done.
Cons
You have to meet sales targets continually but that is sales in a nut
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Productive and fun working space
Administrative Assistant (Current Employee) - Nunawading VIC - 28 April 2020
A fast paced environment
Learnt skills in admin and sales
hardest part is learning the tasks and duties as they could be quite overwhelming
most enjoyable part is working in team through positive and supportive environment
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Friendly satff
Accounts Receivable Manager (Former Employee) - Southbank VIC - 26 March 2020
The Good Guys culture was to respect all others in the company.
Friendly atmosphere was great.
Work life balance was great.
Support all stake holders internally and externally.
Pros
Meeting singers promoting their CD also Fresh fruit boxes
Cons
No open communication Support from mamangement
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Shark eat shark
Sales (Former Employee) - Cairns QLD - 16 February 2020
Its become a very competitive shark eat shark company.
No longer feels like a family or team. And the stress levels just arent worth it for the pay.
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Working in a warehouse
Warehouse Assistant (Former Employee) - Bankstown NSW - 4 February 2020
This was my first workplace and it was a good place for a first job, it included responsibilities such as stacking shelves, sorting though inventory and occasionally dealing with customers questions
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great but no real room to grow
Audio Visual Sales Associate - Full-time (Former Employee) - Brighton VIC - 27 January 2020
It is a great business but they really push the selling of warranties. The more experienced staff will take the big sales and the fresh employees will get the crumbs.
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I'm not sure if the pay rate is even legal
Warehouse Storeperson (Former Employee) - Malaga WA - 22 January 2020
They pay you as a retail work,(base $19 an hour) when your actually a storeman ( warehouse worker). A store should receive at least $26 an hour as per the award, so you tell me if it's a good place to be working at
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Fun and rewarding place to work
Salesperson (Former Employee) - Pakenham VIC - 9 January 2020
Working at the good guys is a fun and rewarding experience that has taught me a lot in the way of sales and have a very positive reward structure making you want to work harder to be rewarded.
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Jobs at The Good Guys
Fun and challenging workplace
Salesperson (Former Employee) - Frankston VIC - 9 January 2020
Working at the good guys is a fun and rewarding experience that has taught me a lot in the way of sales and have a very positive reward structure making you want to work harder to be rewarded.
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All the Good Guys have A different work culture
Sales Assistant/Cashier/Administrative Assistant (Former Employee) - Darwin NT - 24 November 2019
Best part of the job meeting and greeting customers.
Making amazing friends
Having 2 days off
Commission based
Worst part of the job unrealistic KPI and targets
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I am looking forward to having a permant job
Removalist/Driver (Current Employee) - Ballina NSW - 31 October 2019
I am looking for a more reliable and permanent position, I enjoy the physical work and the comradary of the staff. I am an offside to the driver delivering and installing furniture and white goods
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Some of the workers were good, some weren't
Sales/Warehouse (Former Employee) - Maroochydore QLD - 29 October 2019
Management needs to address the situation that all employees are paid the same yet some get away with doing a whole lot less than others. Share the workload.
Pros
Staff discount
Cons
Management indecisivness
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Fun working with employees
Sales Professional (Former Employee) - Alexandria NSW - 26 August 2019
The other employees at TGG are all extremely nice people, and very easy to get along with. This makes completing tasks much easier and more enjoyable.
Pros
Commission
Cons
Sales targets very high
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Exit
Warehouse Team Leader (Former Employee) - Adelaide SA - 31 July 2019
Being a fast paced, fast changing industry, it is important to have the support of all. From National Managers through to all team members at store level. Systems and procedures in place to allow for this to occur.
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Excellent place to work with plenty of room to advance
SALES ASSISTANT WHITE GOODS (Former Employee) - Mackay QLD - 2 July 2019
The team was treated with respect and we were like family. The owner worked in beside us . I enjoyed working with the manager because he would show me how to improve my salary and advance to where I wanted to be.
Pros
My family would come first
Cons
Long hours
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Administration
Administration Assistant (Former Employee) - Hectorville SA - 18 May 2019
It was okay i can't really comment as I was only a causal over Christmas period
Its difficult to say i wanted to stay longer however a lot of staff were let go of after the Christmas busy period
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happy, hardworking and fun bunch to work with
Delivery Assistant (Former Employee) - Cavan SA - 8 April 2019
lots of manual loading and unloading with sack truck, installation of white good and recycling old goods and verifying information, details and collecting signatures
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An experience
Warehouse Administrator and Order Picker (Former Employee) - Bayswater VIC - 1 April 2019
Worked there for 6 months whilst on a Woking Holiday visa, manager was a nice guy external to work but wasn't a pleasant manager (mostly due to cultural work place differences).
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Good Guys
Sales Assistant (Former Employee) - Bendigo VIC - 30 March 2019
training offered to become management
Salary is what you want to earn, depending on sales
lively environment
Job advancement available
Good commission
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3.7Work/Life Balance
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3.2Job Security/Advancement
3.5Management
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