The Grounds of Alexandria
3.9 out of 5 stars.
Write a review

15: The Grounds of Alexandria Employee Reviews

Review this company
Job Title
Australia15 reviews

Ratings by category

4.0Work–Life Balance

Search reviews

Sort by

Found 15 reviews matching the searchSee all 16 reviews

Fast-paced, Stressful sometimes, friendly coworkers, ineffective management.

Indeed Featured review

The most useful review selected by Indeed
The Grounds has such a diverse environment with friendly coworkers and aesthetic working place. They are really professional, you can learn so much while working there. However, the ineffectiveness in management can make you stressful since you can’t really feel secure about your position, there will be weeks that they call you every day, but there are weeks they don’t call you any day and eventually they will forget you. They have a huge amount of employees, however, some don’t have enought shifts some have so many - quite unbalanced. The environment is really friendly so as the people who are working there. Suitable for first hand experience.
Was this review helpful?

High paced environment

Working in a stressful environment ensured that the day went by quickly, the team was extremely fun and outgoing, upper management could do with some improvement.
Was this review helpful?

Environnement de travail très agréable

Travailler dans un environnement qui se focalise en priorité sur la créativité et à la relation humaine. Plus vous êtes créatif et porter sur le service client plus vous créer un impact important pour l'entreprise.
Was this review helpful?

Fast-paced but rewarding job

Rewarding job, as there is a sense of completion at the end of the day, knowing you fulfilled all your tasks. Can be stressful at times when it is busy, but the staff are encouraging and friendly.
Was this review helpful?

Fun place

Very nice place to have a cup of coffee. Awesome interior design and garden sitting area. Also best place for wedding and birthday party. They aren now working with disney
Was this review helpful?

Rate your recent company

Share your experience to help others

Busy and productive

Busy working environment. Customer service and crowd management are essentials skills at the grounds. All staff members are required to have excellent communication skills.
Was this review helpful?

Great workplace for beginners and skilled workers!

Great premise to work on. I would typically work behind the bar for the most part but sometimes as a waitress. A typical day would include setting up the bar in the morning, pressing fresh orange juice for the entire week, occasionally attending tables, prepare and blend mixtures that would be used for cocktails, closing down the bar and cleaning up the area. Some of the weaker point of the company were management/being understaffed, some managers were less experienced and the restaurant would often get very busy very fast. We solved this problem by having versatile staff that could jump in and cover in different areas if things got too hectic. This was the most difficult part. The best parts about working at The Grounds was every employees ability to grow and rise up in position, as a bartender I had many opportunities to improvise and decide over how I could personalize the cocktails I created. I also got along very well with the staff and we created a very welcoming environment that felt like family.


many opportunities to grow, variety in tasks, great staff


medium to low pay, occasionally poorly managed
Was this review helpful?

more cons than pros

Team is amazing to work with, banter and fun, management is terrible and everything is money talk. Management lacks empathy, social skills and sense of loyalty towards their staff. Turnover is extremely high, appreciation is extremely low to non existent. Always understaff due to management's unwillingness to roster more people in order to save money, which is ridiculous as this place is always so busy, the company can easily earn the wages back. They don't look after their staff!!
Was this review helpful?

Great team but badly managed

i loved my time at the Grounds of Alexandria however, it was very poorly managed. i learned a great deal about the industry and grew a passion for beer, cocktails and wine but the hours were far too long and there were no benefits about the job whatsoever.


good training programmes


no staff meals, short breaks, long hours
Was this review helpful?

Very Flexible company

It is a very well cultured company. Not only customer satisfaction but it also looks into employee welfare. I have thoroughly enjoyed my stay there. The working hours are very flexible which is what I have love the most about the company.
Was this review helpful?


The Job entailed greeting and serving customers, food preparations and maintaining the working environment. It was tiring due to the fact i was a bit younger and worked long hours with older people. Co-workers all got along with eachother which was great. Hardest part was remembering the table numbers and it was always so busy.


High pay


Long hours, always busy
Was this review helpful?

fun to be working with my colleagues

My current job is one of the most busiest cafe in the city.. A very challenging job.. I learned a lot new techniques and baking skills.. It's a great experience working with my colleagues.. The most important is u love what you doing.. You have the dedication and hardwork.. When it comes to the management they are very nice but they never followed on my contract or maybe because they sponsored me thats why they take advantage with me.. But for me I ignored it the most important thing is I do my job..


free lunches


sometimes no break..
Was this review helpful?

customer service and some good improvisation from manager

i just sit and drink a glass of water rand start my day at work with love to the customer service . how to satisfy a customer giving the information everything they want with a big smile . managing my time , to start early from home and to finish my tasks i the given time i used to have fun with my co workers and we all work with competitive spirit. the hardest part of the job is to leave the work place. the most enjoyable part is to have fun and lovely time with customers.




less hours
Was this review helpful?

its always fun learning new things and evolving skills

Working in Alexandria is fun and has improved my knowledge. However Looking forward to a profile where in i can work more
Was this review helpful?

One of most aesthetically gorgeous cafes I have ever seen

The Grounds is a high energy, high quality, and unique cafe. The staff are friendly, the food is incredible, and the ambiance keeps you coming back for more. They are a business that is succeeding at staying on the front lines of new and best experiences in the cafe scene. Always changing, always improving, always a fantastic experience.


Staff discount, worked with people from around the world, met new people everyday, and drank the best coffee Sydney has to offer


Short breaks
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at The Grounds of Alexandria. Our community is ready to answer.Ask a Question

Overall rating

Based on 16 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
4.1 out of 5 stars for Culture

The Grounds of Alexandria Reviews by Location

Learn about The Grounds of Alexandria in popular locations

  • Companies
  • The Grounds of Alexandria
  • Employee Reviews
Tell us how to improve this page
What would you add or change?