There are a lot of wonderful and committed people at the Lost Dogs' Home whose efforts are sadly stymied by confusion and a lack of perspective at management level. Things were changing towards the end of my time there, though, not so much for me personally but certainly in a broader sense - euthanasia rates dropped significantly, for instance. As much as my redundancy was hard to take, I hope it was a much-needed sign that the Home were planning to slim down their operation as they had far too many staff on the books. I was sorely underworked for my entire time there and I wish I could have had the opportunity to contribute more as I felt (and still feel) I had a lot to offer in a number of areas. I certainly pushed for it on many occasions but the response was lacklustre when it finally came.
Lots of nice people, a genuine desire (on the part of some, at least) to respond to public criticism and make positive changes
Lack of work, somewhat clique-y on the corporate side of the organisation, public-facing staff (receptionists, animal attendants) don't get the credit they deserve