The Star Entertainment Group Employee Reviews

The work is easy. Unlike most office or corp jobs you do not have to take any of your work home. The job does much require much labour, It is relatively easy on the body but does require some repetitive tasks. Bad for tall people as it requires alot of looking down.

Pros

Free meal, Star Discount.

Cons

working at night. Repetitive. Not meaningful work

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Great for those singles who need training, structure and hours in their job

Dealer/Floor Manager (Former Employee) - Brisbane QLD - 8 June 2023

My job was to deal games briskly, minimise errors and make money for the company. I learned about repetitive work and repetitive strain. Surveillance will want you to clean your hands. The gamblers hope you keep paying them. The managers want you to quicken your game turnover. The environment is toxic due to gambling addicts, sore losers and drunks. Whatever you do is never good enough for the neurotic, drunk, and the mischievous. Then there are tricksters hoping to fool you and score. The wages are good for singles renting a room. These days the high cost of living may dwarf the wages. After a few years I began to question my career direction. My efforts were not noticed and it was hard to get promoted. Many managers enjoy watching dealers get burnt by gamblers. Or they don't care, because gamblers are the main source of income. Nepotism and temporary alliances among staff are common. After leaving I was confronted with reality: My casino skills are not so transferable. If you're smart, make worthwhile connections. Easy to say, right?

Pros

Some meals, uniform & some training

Cons

Toxic environment, repetitive tasks & minimal help from managers

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The Star Entertainment Group insights

Based on 6 survey responses

What people like

Inclusive work environment

Areas for improvement

Support from manager
Sense of belonging
Ability to learn new things

Waste of time if you want to grow up in your carrier !!! Promise promise, a lot of words no facts

Restaurant Manager (Former Employee) - Sydney NSW - 2 May 2023

What is the best part of working at the company?There is no best part !!! I am so curoous to see if there is any place to work worst than thisWhat is the most stressful part about working at the company?Working with a very bad management! That do not know anything about hospitality. Example: requests and tasks without any sense to manage a restaurantWhat is the work environment and culture like at the company?Diveristy, help from all the management……. Nothing trueWhat is a typical day like for you at the company?Working a lot and receiving no greetings at all. Just complaint or unbelievable requests from the management

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Eventful and Busy

Security Officer (Casual) (Former Employee) - Sydney NSW - 23 March 2023

I worked with most teams, and always fitted in, when I needed help it was only a call away, Control always had my back, always plenty of Shift, I never had an issue with Pay. Only left due because of flyin - flyout work on Xmas Island for detention services. Overall I enjoyed my time there.

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Fun place to work

Guest Service Attendant (Current Employee) - The Star Gold Coast - 22 October 2022

Fun place to work, great team.Supportive managementMeal on shift in the staff cafeFree icecreamOpportunities to work in other departments after 3 months

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good job

bartender (Former Employee) - sydney - 13 October 2022

teams are friendly and greatmangers can be overbearing and controllingthe work is easy to follow and understandeasy interview process and constantly hiring

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Physically and mentally draining

Food and Beverage Attendant (Former Employee) - Brisbane QLD - 11 October 2022

If you're casual they will abuse you. F&B are treated poorly. Management does not care about your well-being and is all over the place. No structure. They will either give you a lot of shifts or none, not very stable. Each shift is 10 hours for casuals. The environment is very customer is right, even if they were in the wrong, the customer is treated like royalty and you will be publicly shunned but they will blame it on 'the company' when you speak up.

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Exciting place to work with great culture

Assistant Manager (Former Employee) - Sydney NSW - 1 September 2022

Worked there for 9 years and enjoyed every moment of it. Great progression and team culture. Lot of areas to move to or progression. Diversity is great and training is on the job.

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A good company that I would like to refer my friends to work there.

Room Attendant (Current Employee) - Gold Coast QLD - 30 August 2022

The culture is really nice, everyone from which country will be welcomed. The food is delicious.People who work there are all super nice to each other.You can have a discount on hotels and restaurants there.

Pros

free lunch

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Great pay but stressful environments

Waitress (Current Employee) - Brisbane QLD - 10 August 2022

Great pay but stressful environments , u have to deal with rude demanding self entitled customers . Free food and freshly laundered uniform . The management isn't great

Pros

Free food

Cons

Long hours

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Jobs at The Star Entertainment Group

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Fun work environment

Recreation Attendant (Current Employee) - The Star Sydney - 10 June 2022

- Good team- Fun work environment- Flexible hours (kind of)- Easy work- Decent shift times- Free Staff Buffet- Cool work uniform- Minimal tips- On down season, can be very boring

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An exciting job that pays decently

Table Games Dealer (Former Employee) - Sydney NSW - 5 June 2022

No two days are the same working in table games at The Star. If you like games, guest interaction and don't mind working in the weekends this is the job for you.The majority of time at The Star is stress free! You would come into work, do your shift and returning home with no thought about work until you are in again. You do however, have to deal with many demanding guests who think they are privileged because they wager a lot of money. If you can be thick-skinned and ignore the rubbish they spout, you will have no problems in this role.Management is supportive and will do their best to have your back and to expand your career. The culture is great and I don't think I'll ever work in another place where the team is so close.Just be prepared for shift work, working weekends and graveyard shifts! There is a good system in place for team members to swap or give away shifts with others, however weekend work is simply unavoidable.

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great

Laundry Assistant (Former Employee) - Gold Coast QLD - 17 May 2022

great place to work, good staff and managment, you got onsight staff cafe with a free meal, free car parking, useually flexable to obtain shifts from other departments.

Pros

free lunch and car parking

Cons

on call sometimes

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Not bad if you have other commitment

Table Games Dealer (Former Employee) - Pyrmont NSW - 14 May 2022

easy job over all, one thing to keep in mind is do not take customer's anger personally. One good thing is you get to work with different people everyday, and some of them might been there for ages but you never seen them around.

Pros

free meals

Cons

shift work

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Good money and perksDepends on departmentNot recommend kitchen team

Commis Chef (Former Employee) - Gold Coast QLD - 24 February 2022

Good money and perks But they don’t offer part or full tome easilyBecause we’re still going through covid 19.I’m not recommend kitchen team as a low level. You can’t learn skills enough and unstable roster

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Fun workplace, good benefits and all

F&B Supervisor (Former Employee) - Sydney NSW - 14 February 2022

I worked at The Star just over three years, it was sad to leave but i have a new challenge for me and following my dream. The Star has been one of the best place that i have worked, sure the best company. I had three amazing years and i have worked and meet so many people from different countries. It was fun but always professional, also relaxed. Thank you all Star Casino, i will 100% recommend anyone to work there. Hands down, thank you.

Pros

Buffet free lunches, light rail for staff, discounts accross the venues, gift cards twice per year

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Good company and people

Table Games Dealer (Former Employee) - Brisbane QLD - 31 January 2022

Job security, decent salary. Nothing to really complain about.Great place for uni students as there are a lot of career development opportunities within the company.

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Negative

Security Officer (Former Employee) - Sydney NSW - 19 December 2021

Very negative experience working at the star Sydney.No management support,use if force policy sucks to eject into patrons out of the casino,no support at all.

Pros

Free lunch and dinner every shift

Cons

Long hours, management are bullies, work itself sucks.

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Worst employeer ever

Table Games Supervisor (Former Employee) - Sydney NSW - 23 November 2021

Treats staff like less than numbers. Only care about squeezing every cent out of players. If a player has even a little money they can do as they want

Pros

Uniform supplied and cleaned

Cons

Treats staff like garbage

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Not good place to work

VIP Service Assistant (Former Employee) - Casino NSW - 17 August 2021

Favoritism and toxic culture (HR always on management side). Also, if their policy and procedure going wrong, they will pick up staff to get blame. You will not get paid for training to level up your skill unless it is mandatory other than that you have to manage your spare time.

Pros

Free meal and subsidised parking

Cons

Favoristm and toxic culture

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Good place nice team worth it

Junior Sous Chef (Former Employee) - Pyrmont NSW - 30 June 2021

Fun place to work and knowledgeable time spent throughout the time it’s ok for new comer to learn new things but not the place for professional and experienced but Long hours sucks there