The Star Entertainment Group Employee Reviews

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4.0
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Fun place to work
Steward (Former Employee) –  Casino NSW5 March 2019
Productive and fun workplace with a cafeteria, computer room and lockers. learned to communicate to others, follow orders, Show respect to others. Help others who fall behind on the job.The hardest part of the job was doing my job and then helping other people who fall behind.
Pros
locker rooms and Cafeteria
Cons
long hours
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5.0
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Best
Chef de rang (Former Employee) –  sydney19 February 2019
Genial meilleur employeur de sydney et de + une facilité d'emploi
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4.0
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A pretty good place to work
Learning & Development Manager (Current Employee) –  Sydney NSW8 January 2019
Great benefits; management are challenging at times; operationally focused; good career opportunities; variety of roles to move into; work/life balance is good. D&I strategy is great.
Pros
Flexibility, benefits
Cons
Pay levels
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3.0
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great job
Stewardess (Former Employee) –  Casino NSW16 December 2018
i enjoyed working they but the hours was from 3pm to 11pm and was only on public transport i lived in Mt Druitt and i didnt get back and the bus stopped running
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2.0
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Surveillance at Star Sydney? Find another job.
Surveillance Supervisor (Former Employee) –  Sydney NSW11 November 2018
Surveillance positions at The Star Sydney are overworked and underpaid. Control Room conditions are the worst within the state regarding pay and workload. Management is poor, the Director hasn't got a clue. Please take this advice from someone who gave almost 5 years to that Department and look elsewhere for Control Room positions.
Cons
Pay, Management, Workload...
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4.0
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Productivity in the workplace
Butler (Former Employee) –  Casino NSW20 October 2018
100% focus on customer service, Product knowledge, Upselling, Occupational Health and Safety issues,time management and people skills.These aspects in the workplace can give good service to customers. With my experience it never goes wrong.
Pros
Getting customers feedback, more chances of improving the staffs weaknesses
Cons
get bad feedback, not good for reputation of the business, customers think the employees need more training
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4.0
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productive and fun workplace
Facilities cleaning (Current Employee) –  Gold Coast QLD18 October 2018
very good company to work for. I worked here for 2 years and made a lot of friends. Supervisor and managers are really supportive and nice. Hard work and fun
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1.0
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Underpaid, understaffed, overworked and overscrutinized.
Surveillance Operator (Former Employee) –  Pyrmont NSW1 October 2018
This place destroys morale, management bullies staff. The pay is underwhelming when compared to other control rooms, which all only have a fraction of the work load. Switching shifts between days and nights every two weeks, except when youre on "swing shift" which is every second month or so, where you switch multiple times per week, its extremely unhealthy. The work environment is very toxic, staff members step on each other to get ahead. The job also requires you to give two months written notice if you want to leave, and if you fail to do so they strip you of all leave entitlements and payouts. Multiple staff members have also been the subject of unfair dismissal, so there isnt even any job security. Please do yourself a favor and look elsewhere for work, I'm writing this becauss I dont want anyone else to go through what my workmates and I went through. Literally any other control room job is better, keep looking, stick with regular security until you find something else.
Pros
Some staff are ok
Cons
Literally everything else
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5.0
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productive and fun
House keeping, administration, concierge (Former Employee) –  Casino NSW21 September 2018
learnt a lot of new skills and had a lot of fun working here. would recommend to future people who have a thrill for gaming or enjoy providing exceptional hotel service.
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4.0
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Fun, fast paced environment
Assistant Venue Manager HD, Rock Lily (Former Employee) –  Sydney NSW4 September 2018
Worked at the STAR for nearly 5 years and in my time made great friends which I will keep for a lifetime. Very comfortable pay and working conditions. Definitely, a place to try if you're in the hospitality industry.
Pros
Free meals and uniform is washed for you
Cons
24hour business
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4.0
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Productive, fun place to work, busy environment, fast paced
Reservations Consultant (Former Employee) –  Gold Coast QLD22 August 2018
-Highly recommend for people to work at the Star Casino!
-What I found most enjoyable was becoming friends with so many people, from different cultures and backgrounds
-Career paths are endless
-Always able to get cross trained in other departments
-Always extra shifts available to pick up in the Events department
-Fun atmosphere!
-Very fast paced
-Everyone works as a team, and you are working alongside happy outgoing like minded people!
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5.0
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Fun place to work
Gaming Supervisor (Current Employee) –  Sydney NSW19 August 2018
Be a team player. Plenty of different departments.Lots of possibilities for promotion. Hours are 24/7. They have lots of in house traing. Even cross training in other departments. Learning new tables games and promotion to supervisor position. 5 weeks annual leave.
Pros
Free lunch and parking on site at a discounted rate
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4.0
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Pleasure to work there.
Table Game Dealer (Former Employee) –  Sydney NSW31 July 2018
I jointed the star at 2016, it was one of my dream that to become a table game dealer, it is a job with fun, the star is a world class leading business and it was a great chance that I can work there,
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3.0
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Fun and unique
Electronic Gaming Host and Attendant (Former Employee) –  Sydney NSW26 July 2018
Great place to work while studying or looking for night work. Great staff benefits and awesome way to meet new and interesting people. Good pay and location for transport.
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4.0
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Great perks and management
Bar Tender/Barista/Waitressing (Current Employee) –  Sydney NSW29 June 2018
Fabulous place to work at. Management are very professional and follow correct protocol. News is not always communicated and passed on efficiently which does make it difficult if you are casual and only work a few days a week and therefore not been updated on changes and events.
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4.0
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Fun and exciting workplace
Table Games Dealer (Current Employee) –  Gold Coast QLD28 May 2018
Work with a large group of fun and inviting colleges.

Table games dealers get 15 minute paid breaks every 1 hour
1 Free meal swipe per shift
Locker per person
Uniform laundered
Learn new games
Fun engagement with patrons
Pros
Free meals, laundered uniform
Cons
Night and weekend work
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5.0
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I enjoyed the work there
Customer service/ Order Taker/Food Runner (Former Employee) –  Sydney NSW27 May 2018
The star is a big company with thousands of employees and not all can be satisfied with all the procedures and management system but in overall I would say there was fair system ruling the place
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5.0
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F&B attendant
F&B Attendant (Former Employee) –  Gold Coast QLD20 May 2018
Great opportunity for someone to join the hotel industry if you are interested in pursuing a career helping customers. Learn to deliver 5 star service.
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4.0
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nice eat street
Consultant (Former Employee) –  Sydney Pyrmont13 March 2018
Like other IT organizations, the STAR IT is getting funnier, no idea what has happened in this world. IT is not that a serious business anymore as used to be. No one shows respect to IT; IT itself makes things worse. If to blame, it should blame to those 'expertise'. When gold and sand mixed, the real gold has to go to the bottom.
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4.0
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Exciting and fun
Private Gaming Room Manager (Former Employee) –  Sydney11 March 2018
It's a fun place to work, but has limited career opportunities and creates a narrowed focus on business.
The team environment is excellent, and you'll create friends for life.
If you enjoy the gaming industry, it's the perfect environment.
Pros
Free lunch, uniforms cleaned, discounted city parking.
Cons
High pressured environment, LONG shift-work hours, heavy regulation
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Overall rating

4.0
Based on 82 reviews
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3.6Work/Life Balance
3.8Salary/Benefits
3.7Job Security/Advancement
3.4Management
3.6Culture

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