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The Star Entertainment Group
4.0 out of 5 stars.
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The Star Entertainment Group

The Star Entertainment Group Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Great Pay

The pay is amazing however, due to being a 24/7 business, its hard to have a balanced work/life balance. Especially on Christmas and New Years. There is also a block out period around Christmas where you can't take leave from work, without special confirmation from management.

Pros

Free lunch, good pay, uniform provided, dry cleaning provided

Cons

24/7 availability, no time off at Christmas

Ratings by category

2.0Work/Life Balance
4.0Salary/Benefits
4.0Job Security/Advancement
3.0Management
2.0Culture
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Great work culture and environment, on duty meals provided

I've always enjoyed working at the hotel. The work culture is very professional and yet relaxed. Departments may have a certain difference in management but overall it's very good.
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Fantastic environment

Great salary, great culture, great team, great location, great training, great management, great uniforms, great staff meals and advantages. This place was a dream to work in, open 24 hours so offered a fantastic flexibility to suit everyone. Highly recommended

Pros

Free meals, Egyptian cotton made uniforms

Cons

none
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Very Productive

Star City is very fun and exciting job. I was able to gain so much experienced in Customer Service while working as Casino Host. Complaint Handling and delivering High Standard of Service is a must to learn and apply to all the patrons and regular VIP patrons. Staff are very friendly supervisors and managers are very respectful to all the staff. Unfortunately after working at the Casino for 15 years in Customer Service. Our Department were redundant due to re-structuring.
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Overall rating

4.0

Based on 114 reviews
5
43
4
42
3
18
2
3
1
8

Ratings by category

3.7Work/Life Balance
3.9Salary/Benefits
3.8Job Security/Advancement
3.6Management
3.7Culture
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