The Star Entertainment Group
The Star Entertainment Group Employee ReviewVery Productive
Casino Host (Former Employee) - Casino NSW - 15 May 2020
Star City is very fun and exciting job. I was able to gain so much experienced in Customer Service while working as Casino Host.
Complaint Handling and delivering High Standard of Service is a must to
learn and apply to all the patrons and regular VIP patrons. Staff are very friendly supervisors and managers are very respectful to all the staff.
Unfortunately after working at the Casino for 15 years in Customer Service. Our Department were redundant due to re-structuring.
Ratings by category
4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture
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Similar reviews
Same role
Fun and unique
Electronic Gaming Host and Attendant (Former Employee) - Sydney NSW - 26 July 2018
Great place to work while studying or looking for night work. Great staff benefits and awesome way to meet new and interesting people. Good pay and location for transport.
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Same role
The Star Casino
Gaming Services Host (Current Employee) - Sydney NSW - 20 March 2017
Greet customers and provide patron assistance on the main gaming floor. Manage casino applications and perform casino promotions. Demonstrate The Star’s key values within the host position. Utilising skills and knowledge learnt in VIP and applied to current role.
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Same location
Not good place to work
VIP Service Assistant (Former Employee) - Casino NSW - 17 August 2021
Favoritism and toxic culture (HR always on management side). Also, if their policy and procedure going wrong, they will pick up staff to get blame. You will not get paid for training to level up your skill unless it is mandatory other than that you have to manage your spare time.
Pros
Free meal and subsidised parking
Cons
Favoristm and toxic culture
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture
Questions about The Star Entertainment Group
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