3.8 out of 5 stars.
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The Star Entertainment Group Employee Reviews in Gold Coast QLD

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Gold Coast QLD22 reviews

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3.5Work–Life Balance

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Fun place to work

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Fun place to work, great team.Supportive managementMeal on shift in the staff cafeFree icecreamOpportunities to work in other departments after 3 months
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Good management/ fun workplace

Most of the management that I worked with have left now so idk about now. But management was always nice and chill and stuck up for staff, went out for drinks. It's treated as an upscale dining restaurant,but if you know your stuff you can get tipped up to $500 a day. Nothing really too hard about the job, I guess if your new maybe the dishes and all the sauces. This was one of those jobs where everyone did feel like family. And out of my 6 years of experience the first place where BOH and FOH were all good friends, has a small team so everyone works closely with eachother.


Tips, tips, tips, management, short hours, connections


No break
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The Star Entertainment Group insights

Based on 13 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager


Muy organizado, muy bien estructurado todo. Comunicación buena y empleados motivados


Al the benefits
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Benefits everything

They provide free-meal for every shift, clean uniform as well, also another career in the star group.Even you apply for the next job, the experience at the star will be highly evaluated
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Some sections are under supervised

Generally it's decent place to work. Staff are mostly friendly. Working conditions are good. Allocated breaks are adhered to and all uniforms are supplied for staff.


Can move within departments


Poor management
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Casino is only for gamblers

Staff is not looked after here, they treat you like you can be replaced any day by a new person. There is nothing nice about working here. Stressed out supervisors who don't know how to train new staff members properly.


Free Food


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A good company that I would like to refer my friends to work there.

The culture is really nice, everyone from which country will be welcomed. The food is delicious.People who work there are all super nice to each other.You can have a discount on hotels and restaurants there.


free lunch
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great place to work, good staff and managment, you got onsight staff cafe with a free meal, free car parking, useually flexable to obtain shifts from other departments.


free lunch and car parking


on call sometimes
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Good money and perksDepends on departmentNot recommend kitchen team

Good money and perks But they don’t offer part or full tome easilyBecause we’re still going through covid 19.I’m not recommend kitchen team as a low level. You can’t learn skills enough and unstable roster
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Sad I had to leave

I was an employee of the Star for about 4 years, I would stay longer if I could. Management wasn’t too shabby. Their briefing each morning was motivational. Rotating roster was flexible and understanding for casual employees. Work flow was met with support if anyone fell behind ; made lots of friends helping each other out . LGBTQ friendly. Free lunch / coffee / ice cream / tea / bakery snacks (carbs were gained as easy as losing em) . Part time pay could’ve been better ; Casual rates were fair 👍🏻 Vacuums were great if you had a well looked after trolley , upkeep of cleaning products half the time was poor which was frustrating.


Super Friendly !


Poor upkeep of cleaning products
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was a good experience, is hard job, but had good enviroment good lunch, internal Benefit

I considered arriving on time. Daily delivery of clean uniforms, availability of food and coffee, cordiality of colleagues in my area and in other departments,


free lunch, good energy enviroment, good administration


physical resistance to work in housekeeping
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Great workplace

I had some of the best times working at the star Gold Coast.I was a kitchen Steward working night shiftIf you like working management will love you as there’s a lot of slack workers.If I have the chance to work here again,I would not hesitate in applying for a job vacancy


Free meals


Permanent hours With Overtime
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The star casino

I work in the kitchen. The Star Casino is such an amazing place to work the way they look after the staff members is amazing it's such a good pay rate an the hours I get a week is awesome toalty recommend applying to work their
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Great work culture and environment, on duty meals provided

I've always enjoyed working at the hotel. The work culture is very professional and yet relaxed. Departments may have a certain difference in management but overall it's very good.
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good place to work

good conditions, fair place to work, salary fair, only short contract would of liked secure work for longer, good management, shame it was only a short contract, will work for them again.
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Fantastic place to work

A fantastic place to work with a great team culture. A focus on developing and promoting advancement within existing team. Great training and self development opportunities.
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Its 6 star company

Work environment is safe friendly staff always ready to help other people supervisor and manager soo good everyone working in a team job security is main thing
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productive and fun workplace

very good company to work for. I worked here for 2 years and made a lot of friends. Supervisor and managers are really supportive and nice. Hard work and fun
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Productive, fun place to work, busy environment, fast paced

-Highly recommend for people to work at the Star Casino! -What I found most enjoyable was becoming friends with so many people, from different cultures and backgrounds -Career paths are endless -Always able to get cross trained in other departments -Always extra shifts available to pick up in the Events department -Fun atmosphere! -Very fast paced -Everyone works as a team, and you are working alongside happy outgoing like minded people!
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Fun and exciting workplace

Work with a large group of fun and inviting colleges. Table games dealers get 15 minute paid breaks every 1 hour 1 Free meal swipe per shift Locker per person Uniform laundered Learn new games Fun engagement with patrons


Free meals, laundered uniform


Night and weekend work
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F&B attendant

Great opportunity for someone to join the hotel industry if you are interested in pursuing a career helping customers. Learn to deliver 5 star service.
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Overall rating

Based on 153 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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