The Star Entertainment Group Employee Reviews in Gold Coast QLD

Fun place to work, great team.Supportive managementMeal on shift in the staff cafeFree icecreamOpportunities to work in other departments after 3 months

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Good management/ fun workplace

Maître D/Team Lead (Former Employee) - Gold Coast QLD - 25 October 2023

Most of the management that I worked with have left now so idk about now. But management was always nice and chill and stuck up for staff, went out for drinks. It's treated as an upscale dining restaurant,but if you know your stuff you can get tipped up to $500 a day. Nothing really too hard about the job, I guess if your new maybe the dishes and all the sauces. This was one of those jobs where everyone did feel like family. And out of my 6 years of experience the first place where BOH and FOH were all good friends, has a small team so everyone works closely with eachother.

Pros

Tips, tips, tips, management, short hours, connections

Cons

No break

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The Star Entertainment Group insights

Based on 13 survey responses

Areas for improvement

Trust in colleagues
Sense of belonging
Support from manager

Stewart

Customer Service Representative (Former Employee) - Gold Coast QLD - 11 October 2023

Muy organizado, muy bien estructurado todo. Comunicación buena y empleados motivados

Pros

Al the benefits

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Benefits everything

Food and Beverage Attendant (Former Employee) - Gold Coast QLD - 3 September 2023

They provide free-meal for every shift, clean uniform as well, also another career in the star group.Even you apply for the next job, the experience at the star will be highly evaluated

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Some sections are under supervised

FACILITY CLEANER (Current Employee) - Gold Coast QLD - 21 August 2023

Generally it's decent place to work. Staff are mostly friendly. Working conditions are good. Allocated breaks are adhered to and all uniforms are supplied for staff.

Pros

Can move within departments

Cons

Poor management

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Casino is only for gamblers

Room Attendant/Housekeeping (Former Employee) - Gold Coast QLD - 30 June 2023

Staff is not looked after here, they treat you like you can be replaced any day by a new person. There is nothing nice about working here. Stressed out supervisors who don't know how to train new staff members properly.

Pros

Free Food

Cons

Underpaid

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A good company that I would like to refer my friends to work there.

Room Attendant (Current Employee) - Gold Coast QLD - 30 August 2022

The culture is really nice, everyone from which country will be welcomed. The food is delicious.People who work there are all super nice to each other.You can have a discount on hotels and restaurants there.

Pros

free lunch

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great

Laundry Assistant (Former Employee) - Gold Coast QLD - 17 May 2022

great place to work, good staff and managment, you got onsight staff cafe with a free meal, free car parking, useually flexable to obtain shifts from other departments.

Pros

free lunch and car parking

Cons

on call sometimes

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Good money and perksDepends on departmentNot recommend kitchen team

Commis Chef (Former Employee) - Gold Coast QLD - 24 February 2022

Good money and perks But they don’t offer part or full tome easilyBecause we’re still going through covid 19.I’m not recommend kitchen team as a low level. You can’t learn skills enough and unstable roster

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Sad I had to leave

Room Attendant/Housekeeping (Former Employee) - Gold Coast QLD - 13 February 2021

I was an employee of the Star for about 4 years, I would stay longer if I could. Management wasn’t too shabby. Their briefing each morning was motivational. Rotating roster was flexible and understanding for casual employees. Work flow was met with support if anyone fell behind ; made lots of friends helping each other out . LGBTQ friendly. Free lunch / coffee / ice cream / tea / bakery snacks (carbs were gained as easy as losing em) . Part time pay could’ve been better ; Casual rates were fair 👍🏻 Vacuums were great if you had a well looked after trolley , upkeep of cleaning products half the time was poor which was frustrating.

Pros

Super Friendly !

Cons

Poor upkeep of cleaning products

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Jobs at The Star Entertainment Group

in Gold Coast QLD

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Food & Beverage Attendants

Gold Coast QLD

30+ days ago

Hotel Guest Service Agent - Dorsett

was a good experience, is hard job, but had good enviroment good lunch, internal Benefit

Housekeeping (Former Employee) - Gold Coast QLD - 9 January 2021

I considered arriving on time. Daily delivery of clean uniforms, availability of food and coffee, cordiality of colleagues in my area and in other departments,

Pros

free lunch, good energy enviroment, good administration

Cons

physical resistance to work in housekeeping

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Great workplace

Steward part time permanent (Former Employee) - Gold Coast QLD - 22 November 2020

I had some of the best times working at the star Gold Coast.I was a kitchen Steward working night shiftIf you like working management will love you as there’s a lot of slack workers.If I have the chance to work here again,I would not hesitate in applying for a job vacancy

Pros

Free meals

Cons

Permanent hours With Overtime

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The star casino

Kitchen Hand (Current Employee) - Gold Coast QLD - 20 April 2020

I work in the kitchen. The Star Casino is such an amazing place to work the way they look after the staff members is amazing it's such a good pay rate an the hours I get a week is awesome toalty recommend applying to work their

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Great work culture and environment, on duty meals provided

Food and Beverage Attendant (Current Employee) - Gold Coast QLD - 18 March 2020

I've always enjoyed working at the hotel. The work culture is very professional and yet relaxed. Departments may have a certain difference in management but overall it's very good.

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good place to work

Carpenter (Former Employee) - Gold Coast QLD - 29 February 2020

good conditions, fair place to work, salary fair, only short contract would of liked secure work for longer, good management, shame it was only a short contract, will work for them again.

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Fantastic place to work

Former Manager (Former Employee) - Gold Coast QLD - 9 February 2020

A fantastic place to work with a great team culture. A focus on developing and promoting advancement within existing team. Great training and self development opportunities.

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Its 6 star company

Commercial Cleaner (Former Employee) - Gold Coast QLD - 15 August 2019

Work environment is safe friendly staff always ready to help other people supervisor and manager soo good everyone working in a team job security is main thing

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productive and fun workplace

Facilities cleaning (Current Employee) - Gold Coast QLD - 18 October 2018

very good company to work for. I worked here for 2 years and made a lot of friends. Supervisor and managers are really supportive and nice. Hard work and fun

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Productive, fun place to work, busy environment, fast paced

Reservations Consultant (Former Employee) - Gold Coast QLD - 22 August 2018

-Highly recommend for people to work at the Star Casino! -What I found most enjoyable was becoming friends with so many people, from different cultures and backgrounds -Career paths are endless -Always able to get cross trained in other departments -Always extra shifts available to pick up in the Events department -Fun atmosphere! -Very fast paced -Everyone works as a team, and you are working alongside happy outgoing like minded people!

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Fun and exciting workplace

Table Games Dealer (Current Employee) - Gold Coast QLD - 28 May 2018

Work with a large group of fun and inviting colleges. Table games dealers get 15 minute paid breaks every 1 hour 1 Free meal swipe per shift Locker per person Uniform laundered Learn new games Fun engagement with patrons

Pros

Free meals, laundered uniform

Cons

Night and weekend work

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F&B attendant

F&B Attendant (Former Employee) - Gold Coast QLD - 20 May 2018

Great opportunity for someone to join the hotel industry if you are interested in pursuing a career helping customers. Learn to deliver 5 star service.

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