Underpaid, understaffed, overworked and overscrutinized.
Surveillance Operator (Former Employee) – Pyrmont NSW – 1 October 2018
This place destroys morale, management bullies staff. The pay is underwhelming when compared to other control rooms, which all only have a fraction of the work load. Switching shifts between days and nights every two weeks, except when youre on "swing shift" which is every second month or so, where you switch multiple times per week, its extremely unhealthy. The work environment is very toxic, staff members step on each other to get ahead. The job also requires you to give two months written notice if you want to leave, and if you fail to do so they strip you of all leave entitlements and payouts. Multiple staff members have also been the subject of unfair dismissal, so there isnt even any job security. Please do yourself a favor and look elsewhere for work, I'm writing this becauss I dont want anyone else to go through what my workmates and I went through. Literally any other control room job is better, keep looking, stick with regular security until you find something else.
Literally everything else