The Star Entertainment Group
3.8 out of 5 stars.
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The Star Entertainment Group Employee Reviews in Sydney NSW

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Sydney NSW61 reviews

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3.5Work–Life Balance

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Fun workplace

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Good. I enjoyed the work. Good experience for first job. Met a lot of new friends. The skills wasn’t transferable to another job, but improve my customer service skills.
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Good Bottom, Weak Top

Great Coworkers and most lower management will have your backs so long as you do the job right. Most guests are usually amicable but there are times when Upper Management really needs to step up their game.
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The Star Entertainment Group insights

Based on 12 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Not bad if you have other commitment

easy job over all, one thing to keep in mind is do not take customer's anger personally. One good thing is you get to work with different people everyday, and some of them might been there for ages but you never seen them around.
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depend on boss and colleague

not too bad,buffet every day, pay is less, job increased.parking fee increase a lot.My boss is good. But few team member is worse. Everyday is similar.
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Overall, very good place to work

Overall, very good place to work. I'm still happy to work in the good environment with the friendly staffs, good culture, a lot of benefit. However, I cannot have balance life, I cannot choose only working in the morning. Need to rotating 24/7.


Good benefit, good pay, good culture, good break


Night shift no balance life
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Waste of time if you want to grow up in your carrier !!! Promise promise, a lot of words no facts

What is the best part of working at the company?There is no best part !!! I am so curoous to see if there is any place to work worst than thisWhat is the most stressful part about working at the company?Working with a very bad management! That do not know anything about hospitality. Example: requests and tasks without any sense to manage a restaurantWhat is the work environment and culture like at the company?Diveristy, help from all the management……. Nothing trueWhat is a typical day like for you at the company?Working a lot and receiving no greetings at all. Just complaint or unbelievable requests from the management
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Eventful and Busy

I worked with most teams, and always fitted in, when I needed help it was only a call away, Control always had my back, always plenty of Shift, I never had an issue with Pay. Only left due because of flyin - flyout work on Xmas Island for detention services. Overall I enjoyed my time there.
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good job

teams are friendly and greatmangers can be overbearing and controllingthe work is easy to follow and understandeasy interview process and constantly hiring
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Exciting place to work with great culture

Worked there for 9 years and enjoyed every moment of it. Great progression and team culture. Lot of areas to move to or progression. Diversity is great and training is on the job.
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Fun work environment

- Good team- Fun work environment- Flexible hours (kind of)- Easy work- Decent shift times- Free Staff Buffet- Cool work uniform- Minimal tips- On down season, can be very boring
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An exciting job that pays decently

No two days are the same working in table games at The Star. If you like games, guest interaction and don't mind working in the weekends this is the job for you.The majority of time at The Star is stress free! You would come into work, do your shift and returning home with no thought about work until you are in again. You do however, have to deal with many demanding guests who think they are privileged because they wager a lot of money. If you can be thick-skinned and ignore the rubbish they spout, you will have no problems in this role.Management is supportive and will do their best to have your back and to expand your career. The culture is great and I don't think I'll ever work in another place where the team is so close.Just be prepared for shift work, working weekends and graveyard shifts! There is a good system in place for team members to swap or give away shifts with others, however weekend work is simply unavoidable.
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Fun workplace, good benefits and all

I worked at The Star just over three years, it was sad to leave but i have a new challenge for me and following my dream. The Star has been one of the best place that i have worked, sure the best company. I had three amazing years and i have worked and meet so many people from different countries. It was fun but always professional, also relaxed. Thank you all Star Casino, i will 100% recommend anyone to work there. Hands down, thank you.


Buffet free lunches, light rail for staff, discounts accross the venues, gift cards twice per year
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Very negative experience working at the star Sydney.No management support,use if force policy sucks to eject into patrons out of the casino,no support at all.


Free lunch and dinner every shift


Long hours, management are bullies, work itself sucks.
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Worst employeer ever

Treats staff like less than numbers. Only care about squeezing every cent out of players. If a player has even a little money they can do as they want


Uniform supplied and cleaned


Treats staff like garbage
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Excellent Place to work

I Really Enjoyed working there.Good salary. Nice people and environment. Wish i can go back there one day .Meal and uniform provided. Free light rail from central station to Star City


Free meal, Uniform provided
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Best Company to Work. U can enjoy working here in any way u want and can learn a lot which u never experienced in your life before .. They provide numerous benefits and safe work environment


Everything is best.


No cons
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Unless your Asian this place is awful

Customers are allowed to do whatever they like... Diamond members have hit staff and the staff member has been in trouble. Illegal activity is covered up for rich asians who have no interest in the country just gamble and be rude. This place is sole destroying they should be forced to reveal how many people commit suicide and the families who are devestated by the ''Entertainment'' provided. Staff are treated terribly.


Free lunch


Rude, you may need to keep quiet about illegal activity. Dont ask question. English is not needed.
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Awesome work environment and benefits!

The job pressure is huge in the casino yet the management is so responsible and caring. The work environment is amazing with the benefits for its employees. Everything seems fair.
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Multi faceted hospitality company that provides career development opportunities

Multi faceted hospitality company that provides career development opportunities. Great team members benefits. Workplace culture is dynamic and supportive with a tinge of competitive environment.
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An Awesome Team

Loved working for the Star. Great team, inclusive, fun and you are really spoilt with your uniform dry cleaned for you and ready every shift. Beautiful onsite food supplied for you. Lovely patrons and if you enjoy 24/7 day rotating roster this is the job for you.


Fully catered for meals
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Productive and fun work place with different games.

Its 24/7 work place with multicultural and diversified people. Proper management with good planning of work and roster. Good team work so every hard work has got solution to finish with good result.
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Overall rating

Based on 150 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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