The Star Entertainment Group Employee Reviews for Beverage Server

Fun environment, plenty of opportunities for growth. Plenty of exposure to training and career development. Customer experience is a major focus at this company.

Pros

Company provided meals

Cons

Slow periods

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Great experience

Cocktail Server (Current Employee) - Sydney NSW - 6 April 2020

A mixture of 3-5 stars given in some areas of the survey. Work life balanced was 3 due to the fact that we are doing shift which rotates 24 hrs around the clock. 3 was given again at job security and advancement because most of our cocktail servers are recruited as casuals. Therefore shifts are not guaranteed. 4 was given to work culture due to the lack of motivation seen in others. most4 was given to management team due to lack of communication which caused repeated mistakes. Overall, I rate it 5 stars.

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The Star Entertainment Group insights

Based on 13 survey responses

Areas for improvement

Trust in colleagues
Sense of belonging
Support from manager

fun job with good penefits

Cocktail Server (Former Employee) - Sydney NSW - 10 October 2017

good place to work, with good benefits, free meal during the shift, free uniform with laundry . co-work come from many nationality so you many culture from them.

Pros

feer meals

Cons

long hour

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having so much fun working at the star

cocktail server (Former Employee) - Casino NSW - 12 September 2017

big organization, sometime low supervision on the management team great benefit package and so much fun and exciting to meet the well known people rotation roster 24/7 full time, part time and casual available uniform provided free food discount parking on site lode hours on weekends and public holidays

Pros

free meal, discount parking on site

Cons

shift rotation 24/7

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Productive, fast paced environment with average perks and great staff members

Cocktail waitress (Current Employee) - Casino, NSW - 13 December 2014

Other staff team members made it a pleasure to work at the casino, although management often did not. Management often quite nit-picky with behaviour, will provide counselling session for drinking coffee or eating at work. Some opportunities for promotion available but often these opportunities were given to managers close peers. HR meetings available in situations ending in dispute or disagreement but never confidential despite being stated otherwise. However, free laundry was provided, and a free 2 star-type buffet meal on every shift. Good salary, although no overtime offered for full timers, part time or casual in food and beverage department. Very easy to pick up shifts when necessary, almost impossible to give away weekend shifts. Time off is generally approved with a minimum of 4-6 weeks notice. Most enjoyable part of the job was working with the other staff members and consistently keeping up to date with the ever changing rules and work environment.