3.8 out of 5 stars.
Write a review

The Star Entertainment Group Employee Reviews for Casino Dealer

Review this company
Job Title
Casino Dealer14 reviews
Australia14 reviews

Ratings by category

3.5Work–Life Balance

Search reviews

Sort by

Found 14 reviews matching the searchSee all 153 reviews

Good Bottom, Weak Top

Indeed Featured review

The most useful review selected by Indeed
Great Coworkers and most lower management will have your backs so long as you do the job right. Most guests are usually amicable but there are times when Upper Management really needs to step up their game.
Was this review helpful?

Weird hours, alot of pressure from management

Company only cares about the gamblers. Work/life balance isn't good unless you are a single person. Management place alot of stress on staff.Alot of customers have bad attitudes and are abusive when they don't win


Free uniform and food


Was this review helpful?

Jobs at The Star Entertainment Group

Casino Dealer positions
See more jobs

Pays the bills

The work is easy. Unlike most office or corp jobs you do not have to take any of your work home. The job does much require much labour, It is relatively easy on the body but does require some repetitive tasks. Bad for tall people as it requires alot of looking down.


Free meal, Star Discount.


working at night. Repetitive. Not meaningful work
Was this review helpful?

An exciting job that pays decently

No two days are the same working in table games at The Star. If you like games, guest interaction and don't mind working in the weekends this is the job for you.The majority of time at The Star is stress free! You would come into work, do your shift and returning home with no thought about work until you are in again. You do however, have to deal with many demanding guests who think they are privileged because they wager a lot of money. If you can be thick-skinned and ignore the rubbish they spout, you will have no problems in this role.Management is supportive and will do their best to have your back and to expand your career. The culture is great and I don't think I'll ever work in another place where the team is so close.Just be prepared for shift work, working weekends and graveyard shifts! There is a good system in place for team members to swap or give away shifts with others, however weekend work is simply unavoidable.
Was this review helpful?

Not bad if you have other commitment

easy job over all, one thing to keep in mind is do not take customer's anger personally. One good thing is you get to work with different people everyday, and some of them might been there for ages but you never seen them around.


free meals


shift work
Was this review helpful?

The Star Entertainment Group insights

Based on 13 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Good company and people

Job security, decent salary. Nothing to really complain about.Great place for uni students as there are a lot of career development opportunities within the company.
Was this review helpful?

Worst employeer ever

Treats staff like less than numbers. Only care about squeezing every cent out of players. If a player has even a little money they can do as they want


Uniform supplied and cleaned


Treats staff like garbage
Was this review helpful?

Excellent Place to work

I Really Enjoyed working there.Good salary. Nice people and environment. Wish i can go back there one day .Meal and uniform provided. Free light rail from central station to Star City


Free meal, Uniform provided
Was this review helpful?

Awesome work environment and benefits!

The job pressure is huge in the casino yet the management is so responsible and caring. The work environment is amazing with the benefits for its employees. Everything seems fair.
Was this review helpful?

Best company in Sydney to work for

Lots of benefits, clean uniform, buffet , discounted parking and lightrail Nice place to work , really love this company. I left once and came back straight away as I missed it , I love my croupier job and the costumers , mostly are really nice , of course if you are nice with them , mostly are lovely
Was this review helpful?

Rate your recent company

Share your experience to help others

Pleasure to work there.

I jointed the star at 2016, it was one of my dream that to become a table game dealer, it is a job with fun, the star is a world class leading business and it was a great chance that I can work there,
Was this review helpful?

Fun and exciting workplace

Work with a large group of fun and inviting colleges. Table games dealers get 15 minute paid breaks every 1 hour 1 Free meal swipe per shift Locker per person Uniform laundered Learn new games Fun engagement with patrons


Free meals, laundered uniform


Night and weekend work
Was this review helpful?

Working at casino

First of all , working at one of the biggest Casino in Australia was a dream come true. It is a good environment and elegant ambience. Ive learnced so much while i was a croupier, ever since i worked and stand for 8 hours, I've met hundreds or thousands different people from across the globe and i have to be honest, it was very excited that I try to acknowledge and try to understand what they want and need. And you get to acknowledged their mood, so you have to give your 5 star services no matter what.I guest i rated my experienced at The star casino as a 5grand star.and now I'm searching for a job in those kind of environment..it is CROWN CASINO
Was this review helpful?

Professional and Fun

My personal experience at the Star was positive in all aspects of the job. As a Table Games Dealer it was fun as we would meet so many different people from all backgrounds both colleagues and guests. At the same time it was very professional due t the fact that cash handling was a major part of the job .


Free meals, Provided and cleaned uniform
Was this review helpful?

Casino Dealer at The Star Entertainment Group

Estimated salary
$27.92 per hour

Want to know more about working here?

Ask a question about working or interviewing at The Star Entertainment Group. Our community is ready to answer.Ask a Question

Overall rating

Based on 153 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

Compare The Star Entertainment Group with

  • Companies
  • The Star Entertainment Group
  • Employee Reviews
  • Casino Dealer