3.8 out of 5 stars.
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The Star Entertainment Group Employee Reviews for Food Service Worker

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Food Service Worker7 reviews
Australia7 reviews

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3.5Work–Life Balance

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Great Pay

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The pay is amazing however, due to being a 24/7 business, its hard to have a balanced work/life balance. Especially on Christmas and New Years. There is also a block out period around Christmas where you can't take leave from work, without special confirmation from management.


Free lunch, good pay, uniform provided, dry cleaning provided


24/7 availability, no time off at Christmas
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Work for money, nothing else

Staff is good, management is bad. Favouritism, work staff is not friends, just work relationship, no job sponsorship, salaried staff work more than 78hours in a fortnight,


Free food, uniform


Tasteless food, all day breakfast
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Benefits everything

They provide free-meal for every shift, clean uniform as well, also another career in the star group.Even you apply for the next job, the experience at the star will be highly evaluated
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Good salary and motivate environment

The pay rate is higher than others, stable work shift, but they have a high expectation for their staffs. Training program is really fun and helpful for work.
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Physically and mentally draining

If you're casual they will abuse you. F&B are treated poorly. Management does not care about your well-being and is all over the place. No structure. They will either give you a lot of shifts or none, not very stable. Each shift is 10 hours for casuals. The environment is very customer is right, even if they were in the wrong, the customer is treated like royalty and you will be publicly shunned but they will blame it on 'the company' when you speak up.
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The Star Entertainment Group insights

Based on 13 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Great work culture and environment, on duty meals provided

I've always enjoyed working at the hotel. The work culture is very professional and yet relaxed. Departments may have a certain difference in management but overall it's very good.
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Fantastic environment

Great salary, great culture, great team, great location, great training, great management, great uniforms, great staff meals and advantages. This place was a dream to work in, open 24 hours so offered a fantastic flexibility to suit everyone. Highly recommended


Free meals, Egyptian cotton made uniforms


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Food Service Worker at The Star Entertainment Group

Estimated salary
$25.00 per hour

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Overall rating

Based on 153 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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