The Star Entertainment Group
The Star Entertainment Group Employee Reviews for Gaming Manager
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Great work place, oppotunity to connect and meet people from all over the globe
Gaming Supervisor/Croupier (Former Employee) – Casino NSW – 15 May 2019
a typical work day would include a supervisor briefing 30minuits prior to shift in order to get notified on the day to day activities that are happening. Following this includes the running of the pit on the gaming floor, allocation of staff and opening and closing tables appropriately.
The Star has given me the ability to work under pressure, with strict policy and uniform standards, the Star has enabled me ensure that I am a perfectionist and get the job done in a timely manner
The hardest part of the job was balancing work and life. As I was a shift worker, I would have to rotate between all hours of the day, moving from day shift, to night shift, and into morning shift.
The most enjoyable part of the job was connecting with people. As a supervisor you deal with the customers whenever something goes wrong. You must place the customers’ needs first and be sufficient in resolving problems. I enjoyed speaking to customers and making them leave with a smile on their face.
The Star has given me the ability to work under pressure, with strict policy and uniform standards, the Star has enabled me ensure that I am a perfectionist and get the job done in a timely manner
The hardest part of the job was balancing work and life. As I was a shift worker, I would have to rotate between all hours of the day, moving from day shift, to night shift, and into morning shift.
The most enjoyable part of the job was connecting with people. As a supervisor you deal with the customers whenever something goes wrong. You must place the customers’ needs first and be sufficient in resolving problems. I enjoyed speaking to customers and making them leave with a smile on their face.
Pros
As a supervisor, for every hour and 20minuits on the gaming floor you had a 20minuit break paid.
Cons
constantly changing shift work
Fun place to work
Gaming Supervisor (Current Employee) – Sydney NSW – 19 August 2018
Be a team player. Plenty of different departments.Lots of possibilities for promotion. Hours are 24/7. They have lots of in house traing. Even cross training in other departments. Learning new tables games and promotion to supervisor position. 5 weeks annual leave.
Pros
Free lunch and parking on site at a discounted rate
Exciting and fun
Private Gaming Room Manager (Former Employee) – Sydney – 11 March 2018
It's a fun place to work, but has limited career opportunities and creates a narrowed focus on business.
The team environment is excellent, and you'll create friends for life.
If you enjoy the gaming industry, it's the perfect environment.
The team environment is excellent, and you'll create friends for life.
If you enjoy the gaming industry, it's the perfect environment.
Pros
Free lunch, uniforms cleaned, discounted city parking.
Cons
High pressured environment, LONG shift-work hours, heavy regulation
Great Teamwork
Gaming Supervisor (Former Employee) – Pyrmont, NSW – 8 October 2015
Goldmark was paramount in my initial introduction to the jewellery industry and training me as a junior manager. I was privileged to have been mentored by some amazing managers who had many years of sales experience and took me on as a daughter. Goldmark groomed me for a happy and successful career in sales and management.
Pros
promotion
Cons
staff cutbacks
Great place for young people to work in,
Gaming Pit Manager (Former Employee) – Sydney NSW – 25 March 2013
Managing staff on a daily bases,dispute resolution with staff and customers hourly,being adaptable at a minutes notice , reporting wins and losses hourly, decision making and reporting solutions to senior management daily,customer service updating and improving staffs interaction daily. Hardest part of the day telling people what they don't want to know,Easiest part of the day people interaction ,players and staff.
Pros
loved working a rotating shift roster
Cons
working christmas day