The Star Entertainment Group Employee Reviews for Host/Hostess
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Star City is very fun and exciting job. I was able to gain so much experienced in Customer Service while working as Casino Host. Complaint Handling and delivering High Standard of Service is a must to learn and apply to all the patrons and regular VIP patrons. Staff are very friendly supervisors and managers are very respectful to all the staff. Unfortunately after working at the Casino for 15 years in Customer Service. Our Department were redundant due to re-structuring.
Greet customers and provide patron assistance on the main gaming floor. Manage casino applications and perform casino promotions. Demonstrate The Star’s key values within the host position. Utilising skills and knowledge learnt in VIP and applied to current role.
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