The Star Entertainment Group
4.0 out of 5 stars.
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The Star Entertainment Group Employee Reviews for Host/Hostess

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Star City is very fun and exciting job. I was able to gain so much experienced in Customer Service while working as Casino Host. Complaint Handling and delivering High Standard of Service is a must to learn and apply to all the patrons and regular VIP patrons. Staff are very friendly supervisors and managers are very respectful to all the staff. Unfortunately after working at the Casino for 15 years in Customer Service. Our Department were redundant due to re-structuring.
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Great place to work while studying or looking for night work. Great staff benefits and awesome way to meet new and interesting people. Good pay and location for transport.
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Greet customers and provide patron assistance on the main gaming floor. Manage casino applications and perform casino promotions. Demonstrate The Star’s key values within the host position. Utilising skills and knowledge learnt in VIP and applied to current role.
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Dealing with guests is the most enjoyable and yet could be the hardest part. Working overnight (graveyard) would be the second most difficult. Overall it is exciting and fun environment. No wonder I worked for almost 11 years.
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