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The Star Entertainment Group
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The Star Entertainment Group Work–Life Balance reviews

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Excellent

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Best Company to Work. U can enjoy working here in any way u want and can learn a lot which u never experienced in your life before .. They provide numerous benefits and safe work environment

Pros

Everything is best.

Cons

No cons
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Can be much better

This company has a potential to be much better than it is currently. A good management from top down can do the trick. Management needs to start looking more into employee welfare, processess, documentation etc.

Pros

Free Food all day everyday.

Cons

Long Hours, Poor management, Poor infrastructure.
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Fast paced

Great company great management always looks after staff great throughout the covid 19 offered pandemic leave when they didn’t have to. Our manager kept us informed with any updates to do with the business

Pros

Great work life culture

Cons

Working weekends
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Multi faceted hospitality company that provides career development opportunities

Multi faceted hospitality company that provides career development opportunities. Great team members benefits. Workplace culture is dynamic and supportive with a tinge of competitive environment.
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Great experience

A mixture of 3-5 stars given in some areas of the survey. Work life balanced was 3 due to the fact that we are doing shift which rotates 24 hrs around the clock. 3 was given again at job security and advancement because most of our cocktail servers are recruited as casuals. Therefore shifts are not guaranteed. 4 was given to work culture due to the lack of motivation seen in others. most4 was given to management team due to lack of communication which caused repeated mistakes. Overall, I rate it 5 stars.
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all good

Honest good management team work one time grate leader listen to the problem and solve them right a way or look in ti it.will dress eye for a detail good please to work,
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Great work culture and environment, on duty meals provided

I've always enjoyed working at the hotel. The work culture is very professional and yet relaxed. Departments may have a certain difference in management but overall it's very good.
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Good place to work if your looking for jobs across different sectors

Working in this industry you never know what can happen from one minute to the next. Dealing with all aspects of Safety and Security constantly keeps you on your toes.
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Fun, and respectable work place

I thoroughly enjoyed working for the Star group. I would recommend this workplace for job security and career progression. although it is a little far to travel for myself.
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Fantastic place to work

A fantastic place to work with a great team culture. A focus on developing and promoting advancement within existing team. Great training and self development opportunities.
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Tutto perfetto

Rappresenta a pien quello che dovrebbe essere un ambiente lavorativo
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Great job lots of fun!

Great place to work with fun to be had along the way. Senior management needs to learn the importance of culture change and be more supportive of the team with better work life balance

Pros

Fun

Cons

Poor work life balance
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This Place Will Make You Feel Replaceable

middle management is good. they take care of their staff. upper management makes questionable decisions and do not listen to what their staff is telling them to change. renovations happen every year. it feels like they are cutting costs at the expense of staff employment. This place hires a lot of people. If you cannot COPE with their work requirements, they MAY NOT make room for it. best to find another job elsewhere that will be more flexible. for example, if you're full time who wants to switch part-time because of uni, you may not get it. back in the good old days, you had a work-life balance. the whole roster for full-timers was consistent the whole month despite having rotating shifts. Now, your days off changes every week. best to call in sick if you need days off since they probably cant swap your days off because the days you want to work instead are "overstaffed." getting long annual leave worth a month is difficult since there's a high chance you wont get it since theres 1-3 days unavailable that they cant accommodate for. if you want to switch to part time, there's a LOOOOONNNNGGGG wait list which you more likely will not get into. want extra shifts as a part-timer or casual? dont expect any. they're "overstaffed" and may not provide anything outside your contracted shifts. BTW theyre hiring more staff. mostly part-time. so, if you want extra shifts, its really hard to get them. there's a higher chance you cant pick up any more shifts outside your contracted hours due to the number of dealers there. there's too many dealers and not enough shifts - 

Pros

free lunch and laundry

Cons

inflexible working hours, career progression is almost non-existent, hard to get the days you want off, many disgruntled customers and will make you feel irreplaceable
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Great work place, oppotunity to connect and meet people from all over the globe

a typical work day would include a supervisor briefing 30minuits prior to shift in order to get notified on the day to day activities that are happening. Following this includes the running of the pit on the gaming floor, allocation of staff and opening and closing tables appropriately. The Star has given me the ability to work under pressure, with strict policy and uniform standards, the Star has enabled me ensure that I am a perfectionist and get the job done in a timely manner The hardest part of the job was balancing work and life. As I was a shift worker, I would have to rotate between all hours of the day, moving from day shift, to night shift, and into morning shift. The most enjoyable part of the job was connecting with people. As a supervisor you deal with the customers whenever something goes wrong. You must place the customers’ needs first and be sufficient in resolving problems. I enjoyed speaking to customers and making them leave with a smile on their face.

Pros

As a supervisor, for every hour and 20minuits on the gaming floor you had a 20minuit break paid.

Cons

constantly changing shift work
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Fun place to work

Productive and fun workplace with a cafeteria, computer room and lockers. learned to communicate to others, follow orders, Show respect to others. Help others who fall behind on the job.The hardest part of the job was doing my job and then helping other people who fall behind.

Pros

locker rooms and Cafeteria

Cons

long hours
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A pretty good place to work

Great benefits; management are challenging at times; operationally focused; good career opportunities; variety of roles to move into; work/life balance is good. D&I strategy is great.

Pros

Flexibility, benefits

Cons

Pay levels
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great job

i enjoyed working they but the hours was from 3pm to 11pm and was only on public transport i lived in Mt Druitt and i didnt get back and the bus stopped running
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productive and fun workplace

very good company to work for. I worked here for 2 years and made a lot of friends. Supervisor and managers are really supportive and nice. Hard work and fun
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Productive, fun place to work, busy environment, fast paced

-Highly recommend for people to work at the Star Casino! -What I found most enjoyable was becoming friends with so many people, from different cultures and backgrounds -Career paths are endless -Always able to get cross trained in other departments -Always extra shifts available to pick up in the Events department -Fun atmosphere! -Very fast paced -Everyone works as a team, and you are working alongside happy outgoing like minded people!
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F&B attendant

Great opportunity for someone to join the hotel industry if you are interested in pursuing a career helping customers. Learn to deliver 5 star service.
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Exciting and fun

It's a fun place to work, but has limited career opportunities and creates a narrowed focus on business. The team environment is excellent, and you'll create friends for life. If you enjoy the gaming industry, it's the perfect environment.

Pros

Free lunch, uniforms cleaned, discounted city parking.

Cons

High pressured environment, LONG shift-work hours, heavy regulation
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Overall rating

4.0

Based on 112 reviews
5
43
4
41
3
17
2
3
1
8

Ratings by category

3.7Work/Life Balance
3.9Salary/Benefits
3.7Job Security/Advancement
3.6Management
3.7Culture
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