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Total Tools Employee Reviews

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Location
Australia16 reviews
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2.0
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Stressful and Toxic Employee Culture
The other employees were always in a bad mood. As a new employee, I felt left out and not welcome. Management was good. The hardest part of the job was feeling unhappy at the end of every day. Other Total Tools seemed different but the one I worked at was less than a good experience.
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3.0
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great peers to work with
good place to work but mostly casual employment and very spasmodic, some weeks you got a couple of shifts then nothing for a while, not a reliable income
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1.0
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Cant handle staff properly
Staff are awesome to work with..but management and franchisees only think of themselves and money,money,money . They say your a friend but your a number and watch out for the knives in your back.....
Pros
Co workers are great
Cons
Managers and owners dont know how to manage staff
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1.0
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Find something better
The store owner was one of the most difficult people I’ve ever dealt with.
Took pleasure in making employees have the most miserable time possible. Classic workplace bully. I worked there 3 months and saw 12 staff walk out.


Do not waste your time.
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4.0
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Learnt a lot about power tools and merchandising
Total tools is a tools shop, I was a visual merchandiser and I learnt a great deal working there & enjoyed it. and the staff were great and fun to work with.
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1.0
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Not good
Unethical employees and poor management and colleague.
Not clean and no job security at all.

Didn't have a proper work environment.

DO NOT RECOMMEND.
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1.0
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No job security
There is no job security even when promised and it has very poor management who is unethical and does not recommend working for this company at all. You will regret it.
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1.0
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Unethical and no job security
The employees were extremely unethical and even with a full-time permanent contract they want you for a very short time and very poor and unstable management.
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4.0
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Great environment.
Great work culture and positive environment, good team to work with. Terrible communication with upper management and little to no job security. Great place to work but the management make it hard to work there.
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5.0
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Great place to work. Hard workers. Quality Social club.
Hard working group. Quality social club. Great people.
Certain franchisees can be a challenge.

Management - open & approachable.

Board - solid leadership.
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2.0
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work you to the bone if they let you
you're constantly pushed and pushed to do more as there are always 10 more things that need doing. at first you think it will be ok and it will get sorted but it doesn't and when you stop for 5 minutes to gather yourself your seen as being lazy.

when you work your already over timed hours and get asked to work even more hours but say no you're out.


there seems to be a culture of if you're not sacrificing 95% of your life you're not comitted to the the company and you're moved on for the next employee to suffer similar fates.


I loved my job there and at times it was amazing but the upper management ruined it.
Pros
store manager looking after your well being
Cons
shear work load put on you every day.
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4.0
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Focused and lean
The owner takes a keen interest in the business and employees but stays out of the way of management in the day to day running of the business, instead, focusing on direction and the future
Solid expansion plans in the face of aggressive competition keeps the customers coming back.

Whilst commissions aren't paid to salespeople, management tracks individual sales aggressively and pushes hard to improve results
Pros
Relaxed and friendly
Cons
lack of respect from some staff
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1.0
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No time for personal life. Good team members
This job was very enjoyable (at first) the team members are great, and you develop awesome relationships with the fellow team. The problems lay upon the individuals within the higher ranks of the job, such as BDMs. There is little to no consideration when genuinely sick, as well as constant expectation to work longer hours than what you sign for. I enjoyed being apart of a great team, however, cannot recommend working here, as working is not all about making friends, so the work side of things is terrible.
Pros
Great Team Members
Cons
No personal life time, long hours, too much over time expectation
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4.0
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Interesting workplace. Great customers
Customers are great.
Workmates are fantastic.

Management are pretty good.


Can be a fun place to work.

Only issue is we have to talk to the customers every 2 minutes on the dot.
Pros
Great customers and the sales team are wonderful
Cons
Management push to pressure customers
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5.0
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-
Absolutely loved working here for the short amount of time that I was there.
While working at Total Tools, I learnt the skills required for working in a busy office environment.

Management for the office at Total Tools was amazing. Easy to get along with.

Co-Workers were wonderful.

There was nothing hard about working here. Was too enjoyable to be hard.

The entire job was enjoyable.
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3.0
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great flexability in the work place
some management supported the growth of their employes. it was great to be apart of the the company's growth with opening another 3 stores
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Overall rating
2.8
Based on 17 reviews
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Ratings by category
2.9
Work/Life Balance
2.9
Salary/Benefits
2.1
Job Security/Advancement
2.4
Management
2.5
Culture