Toymate
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Toymate Employee Reviews

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Australia10 reviews
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2.0
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It was fun but temporary, no opportunities for advancement within the company. Management is super dodgy, but the benefits of working for the company are commendable. The team members working there were all lovely, but it should be noted that after the Christmas rush is finished, so is any possible hours.
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1.0
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In my time at Toymate I found it to be a dis-organised, at times dis-honest and always shambolic business. For every minute you spend in this business your career is set back by two. You will have zero ability to control the store you are "allegedly" managing and are constantly reacting to decisions made by an operations team with no planning, fore thought or input from the team on the floor. If you enjoy completing the same task over and over again, making up for mistakes made by an inept buying, warehousing and back office team then you will love your time at Toy Mate. For any one else looking for meaningful career development, challenges and a business which offers support, positivity and a rewarding role with the opportunity for advancement then my only advice would be to finish reading, delete the name Toy Mate from your browser history and do your best to forget they exist
Pros
None
Cons
0 care for staff, 0 opportunity for career advancement, 0 opportunity to contribute in any meaningful way, horrendous overall culture.
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5.0
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Was a great experience while store management was great upper management was not supportive and overall cost our workplace opportunities of improvement
Pros
Great Environment
Cons
Depending on time of year, low shift rates
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1.0
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Customers complemented me however I never received this positive feedback. Customer service is not their priority which is disappointing considering I went to work every day to make the kids, parents, grandparents, etc. happy
Pros
Seeing children happy and assisting parents.
Cons
Not valued
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1.0
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rubbish company to work for no policies or theft awareness in place
over worked and storeroom maintenance no appreciated not many shift on roster form week to just a joke really
Pros
25% off toys
Cons
not many many shifts
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4.0
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staff is great to work with, job is fun and exciting, loved working with the children, benefits are great, staff discount is great. quite relaxed job all round.
Pros
staff discount
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4.0
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Involves a variety of tasks including filling stock, cash handling, refunds, salesfloor management, recovery of the store and dealing with customer complaints. The most interesting part of the job is being able to complete a set of different tasks and satisfying customers with their needs. The most challenging part of the job would include filling a lot of stock in a small amount of time in order to get the job done. Another challenging part of the job is dealing with difficult customers.
Pros
flexible
Cons
limited shifts and hours
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3.0
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i learnt now to man the register effectively and help out with customer service to a great extent.i learnt how to work in a team rather than independently do tasks
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5.0
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Management is great the the Penrith store. Toymate Penrith is my second family.

The store is always tidy and everyone is always so nice and welcoming!


I love working there!!
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4.0
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PROS: interactive, cooperative and easygoing workplace, you get your share of breaks (for a casual worker that is)

CONS: because it is a relatively small company with only a handful of franchises, work is delegated in large amounts which require time to compartmentalize and remember, boss strict about keeping up
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