I was hired on the cusp of 'Female Interjection", 2004/05 to increase the Genda equality. Training provided, then 'Buddy system' then out you go. Total 4-6 weeks.
Enjoyed meeting a plethora of cultures, ages and personalities, did not enjoy 'hostilities from 'homeless, street and troubled minded peoples.
Did not enjoy the idea, that at any time, anyone could be stabbed, bombed, spat on and abused physically, verbally, also mentally and I found having a cage was not the solution only that it exasperated the onslaught and isolated the loneliness further, creating a more heightened emotion of 'mental anguish' as there was no escape from the cab.
The idea that 'The driver' and ONLY the driver was fully responsible for 'every situation' whilst in the drivers seat, weighed heavily on shoulders and perpetuated the belief that something negative and untoward would happen and by thinking so, put into motion realism of accidents occurring.
More relaxation Techniques need to be implemented and more Back-up provided. Being left out to dry alone without fellow co-workers and management not believing and wiping clean records so as to be rid of a 'ball breaker' was, so say the least, very sad. I felt very betrayed and forgotten about. I hope that my service was not in vain. Thank you for the gold star of customer service excellence 2016 and the 'kiss off'
Transdev lost a real Diamond in the ruff