Transport for NSW
3.7 out of 5 stars.
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Transport for NSW Employee Reviews

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3.8Work–Life Balance

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Productive and Rewarding role as Archivist

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Was all fantastic until Covid came and changed everything. I would have liked to have stayed a lot longer after my 1 year contract.Great work environment and a multicultural community of passionate people who worked as a team and supported each other.

Pros

Amazing history

Cons

Contractual
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Great company to work for

Everything is good about the company. Great managers and colleagues to work with. Also good work life balance. Good collaboration and work culture. Would recommend highly to anyone.

Pros

Personal development, career progression
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Nice team

Good people working as hard as they can and generally supported by middle management, everyone supported each other and respected the skills that everyone brought to the program

Pros

Nice people, good central location

Cons

Prior to covid there was an aversion to working from home
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Hands on busy at all times

Great place to work with a variety of tasks and in various sites and cluster divisions of TfNSW, with good Senior Management, Colleagues, and salary expectations

Pros

Flexible work

Cons

sometime are the locations
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Professional

Is an ok place to work Room for advancement and progressVery family orientated and balanced work home lifeI found it very team orientated always someone to help
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Fast pace stressfull

If you want family time this is not the job for you.Very stressfull due to high demand and customer focus.Long hours and rotation shift no life balance at all.Money good but if you want ni life then this is the job for you.
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They are an excellent foot in the door.

The job is an excellent foot in the door of the workforce. They are also really good to people who have medical issues.You are allowed to take on other work in addition to the school crossing role. As long as you talk to them about it and don't stuff them about.

Pros

most school holidays are paid time off

Cons

invest in good shoes I highly recommend work boots.
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Political and awful

The efforts paid and the return were not equal. They recoginised the positive recommendations and great comments I received about my performance but politically offered the role to someone else while I had already been on the role for two years. They purposely did not pass my interview even though they knew my performance on job and was the best match for the job.

Pros

Benefits and perks

Cons

Extremely political. Restructure and redundancy can happen anytime and more than you expect
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Employed under temporary contract in a department that was about to become redundant.

Organised and collaborative team of long term employees who were friendly and obviously worked well together. I joined the team in an admin capacity to catch up a backlog of work related to training records and compliance and found the system and processes familiar and easy to pick up with the support and training provided.To an outsider it seemed a shame that these employees were facing potential redundancy, rare to find "lifers" in government departments who still strive to go above and beyond.
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Great team to work with

Extremely fast paced and repetitive work, it’s a great challenge. Learnt a great dealfrom how to process paperwork to phone roster with high call volumes with customer service centres and customers direct. On the spot autonomous decisions are required but higher level assistance and directives are always available.Downside it’s contract work and if you don’t work you don’t get paid. No sick leave or holidays.

Pros

Teamwork

Cons

Don’t work you don’t get paid
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Shocking. By far the WORST place I have ever worked.

Have you ever watched Utopia? This place is exactly like it but worse. If not, just watch the nightly news to see all of the government incompetence, leadership backstabbing and deception and bungles and you'll get an idea of exactly what this place is like. This is Covid's hotel quarantine and Ruby Princess exemplified. And they get away with it. Transport for NSW is a a terrible place where everything is fake and they talk the talk and don't walk the walk You would be horrified to see the way they waste your hard-earned tax payer dollar. Incompetence is everywhere and usually rewarded - people are constantly promoted beyond their level of competence. It's impossible to get things done, either because of the rules and policies or idiots in powerful positions who just don't want things to change. The place is overly political, risk-averse and process-oriented to the point of suffocation. No results / performance orientation whatsoever and yet ridiculously long hours - time spent doing a whole lot of nothing! If you perform too well or speak up, you will likely be bullied and treated badly. And you'll watch the 'suck ups' promoted rapidly. Senior leadership and HR are dodgy. The best people leave in disgust because they can get a job elsewhere. This leave the many who can't to perpetuate the culture. The leadership constantly talk about "being kind to one another" and yet I have never worked in a place where good people are treated so badly. Honestly, "be kind to yourself" and dodge this poisoned bullet.

Pros

Not much. flex leave (for Award employees only)

Cons

Toxic, bureaucratic, bullying culture that will NEVER change, Terrible leadership and dodgy, incompetent HR
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Culture of harassment

As a typical government agency, if one wants to work here, S/he needs to be prepared to work with some Corporate Psychopaths in different levels. Bottom line is you need to work here if you enjoy the culture of intimidation, humiliation and harassment.

Pros

Work/life balance

Cons

Bullying and harassment
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Big projects

Working within a small team on big infrastructure projects was interesting, and at times very busy and pressured. However, the relationships and support between colleagues was excellent and therefore helpful during these times.

Pros

Free refreshments and nice working environment. Flexibility

Cons

Fixed term contract
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productive and a fun place to work

I worked at TfNSW for over 2 years on a temporary contract. My funding ended so i ended. I enjoyed looking after bus operator and making it a safe and reliable service for all the school students needing to use the bus service.
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Appropriate

All questions were answered with appropriate understanding of the applying for higher position s are very competitive and knowing someone helps to get a certain job
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Fast paced and challenging. Constantly changing requiring flexibility and sound judgement

One of the most enjoyable and interesting places to work. Retiring old systems and introducing new technology into the Transport network where decisions affect how the general public interface with and utilize the biggest Transport network in the world.
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Challenging but a fun and collaborative work environment

Promotes a culture of quality customer service and expects the highest standards of ethical behaviour from all its employees. It promotes a culture of integrity and professionalism within the organisation and employees work in a collaborative manner.
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Good project governance and structured environment

This company supports good work life balance. There are a variety of projects to improve infrastructure services across number of platforms to support the wider community using the various transport services.
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Productive, high volume work environment

A great place to work. A supportive culture and good work-life balance. Somewhat competitive however that only enhanced the work environment. Colleagues are knowledgeable and willing to help.
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Challenging and fast paced

A challenging time to work there during big departmental changes, which made it a difficult environment. I would not want to comment on the situation now.
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SLow paced comfortable environment

Its a very flexible and comfortable environment. Management is good and very approachable. People are very experienced and helpful. The culture is friendly and collaborative.
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Overall rating

Based on 100 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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