Transport for NSW
3.7 out of 5 stars.
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Transport for NSW Employee Reviews in Sydney NSW

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Sydney NSW46 reviews

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3.9Work–Life Balance

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Productive and Rewarding role as Archivist

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Was all fantastic until Covid came and changed everything. I would have liked to have stayed a lot longer after my 1 year contract.Great work environment and a multicultural community of passionate people who worked as a team and supported each other.


Amazing history


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Nice team

Good people working as hard as they can and generally supported by middle management, everyone supported each other and respected the skills that everyone brought to the program


Nice people, good central location


Prior to covid there was an aversion to working from home
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Fast pace stressfull

If you want family time this is not the job for you.Very stressfull due to high demand and customer focus.Long hours and rotation shift no life balance at all.Money good but if you want ni life then this is the job for you.
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Great pay, fantastic customer initiatives, wonderful people, management don't know how to lead or inspire at team

Demanding with management leading with a dictatorial approach.Lacks collaboration within teams and across departments.Management hired without real experience for that area.


Great people


Long hours, no gratitude from leaders
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Employed under temporary contract in a department that was about to become redundant.

Organised and collaborative team of long term employees who were friendly and obviously worked well together. I joined the team in an admin capacity to catch up a backlog of work related to training records and compliance and found the system and processes familiar and easy to pick up with the support and training provided.To an outsider it seemed a shame that these employees were facing potential redundancy, rare to find "lifers" in government departments who still strive to go above and beyond.
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Shocking. By far the WORST place I have ever worked.

Have you ever watched Utopia? This place is exactly like it but worse. If not, just watch the nightly news to see all of the government incompetence, leadership backstabbing and deception and bungles and you'll get an idea of exactly what this place is like. This is Covid's hotel quarantine and Ruby Princess exemplified. And they get away with it. Transport for NSW is a a terrible place where everything is fake and they talk the talk and don't walk the walk You would be horrified to see the way they waste your hard-earned tax payer dollar. Incompetence is everywhere and usually rewarded - people are constantly promoted beyond their level of competence. It's impossible to get things done, either because of the rules and policies or idiots in powerful positions who just don't want things to change. The place is overly political, risk-averse and process-oriented to the point of suffocation. No results / performance orientation whatsoever and yet ridiculously long hours - time spent doing a whole lot of nothing! If you perform too well or speak up, you will likely be bullied and treated badly. And you'll watch the 'suck ups' promoted rapidly. Senior leadership and HR are dodgy. The best people leave in disgust because they can get a job elsewhere. This leave the many who can't to perpetuate the culture. The leadership constantly talk about "being kind to one another" and yet I have never worked in a place where good people are treated so badly. Honestly, "be kind to yourself" and dodge this poisoned bullet.


Not much. flex leave (for Award employees only)


Toxic, bureaucratic, bullying culture that will NEVER change, Terrible leadership and dodgy, incompetent HR
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Culture of harassment

As a typical government agency, if one wants to work here, S/he needs to be prepared to work with some Corporate Psychopaths in different levels. Bottom line is you need to work here if you enjoy the culture of intimidation, humiliation and harassment.


Work/life balance


Bullying and harassment
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Big projects

Working within a small team on big infrastructure projects was interesting, and at times very busy and pressured. However, the relationships and support between colleagues was excellent and therefore helpful during these times.


Free refreshments and nice working environment. Flexibility


Fixed term contract
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Challenging but a fun and collaborative work environment

Promotes a culture of quality customer service and expects the highest standards of ethical behaviour from all its employees. It promotes a culture of integrity and professionalism within the organisation and employees work in a collaborative manner.
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Challenging and fast paced

A challenging time to work there during big departmental changes, which made it a difficult environment. I would not want to comment on the situation now.
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SLow paced comfortable environment

Its a very flexible and comfortable environment. Management is good and very approachable. People are very experienced and helpful. The culture is friendly and collaborative.
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Very collaborative and forward thinking organisation

Transport for NSW is a leading and innovative organisation that encourages employees to challenge status quo and genuinely seek to create customer value
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Records Galore

A privilege to work with a team of talented people - first time in a large group , a change from my usual sole positions , a warehouse full of boxes and interesting lot of projects :)
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Work life balance and career development

Amazing place to work with a very fast paced work environment. Lots of opportunities available for career advancement and mentoring programs within each specific division for cross functional experience.
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Overall is fair

Staff on Supervisory level tends to over exercise their authority. Overall environment is more or less calm with the rest of the general staff. Staff handling station duties are vulnerable and expose to abuse from public.
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Dis-organanised governement organisation

Promote worklife balance, but local managers do not permit the corporate policy. Bullying within the organisation is not dealt with and brushed under the carpet
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Nepotism and and favouratism

Senior Managers favour friends and give roles to contractors to overcome low and regimented pay grades. I felt that no amount of effort was going to result in success as my manager had already decided on who the successful people would be.


Low pressure


Low pay
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Great place to work

I was here on a short-term contract prior to the election. There was a great working culture and structure. Fantastic flexibility and understanding of the needs of pregnant/breastfeeding mums.
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Good place to work

Great people to work with and a really interesting environment. Senior leadership could be quite archaic at times. Would recommend working here to anyone.
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Multicultural place and SAP knowledge

I have been using SAP at this firm and I can say that I have gained much knowledge of the ERP's and I am all set to use it comfortably in the coming future transactions.
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great team work and family environment

Great customer experience as you work with all walks of life. Great training facility. understanding management team. fantastic inter department cooperation to achieve the same goal by keeping everything moving.


free travel on trains and ferrys


working weekends and public holidays
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Overall rating

Based on 108 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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