UNIQLO Employee Reviews
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I only worked at the Uniqlo store for a few months, as I found it impossible to stay on longer without my mental health suffering. The management were horrible at communicating, yet would yell at you when you asked for clarification over a task. All they cared about was the staff being robots and following the stringent rule book, resulting in everyone being miserable. The shifts would absolutely drag and there was clear favourtism shown. Overall, I was extremely happy to get out of there.
I was working here in a full time position, I found the management were terrible at treating their employees with respect. You are either helped, or ignored and yelled at by them. So many people have left this job because of how terrible they are. Only plus is you do get to meet some nice people you work with.
Your work is planned out in advance so you know what you're doing. Colleagues are amazing to work with, and as long as you do whats expected of you you're golden ;) My only complaint would be rosters, they usually update them weekly really close to the next working week so if you're planning anything make sure you notify manager in advance just to avoid the hassle of finding a replacement.
Full time work involved a 8 hour shift, that included cleaning in the morning, followed by other tasks. Each task usually went for one hour before rotating to a different role/part of the store. This system was great to ensure everyone was productive and efficient and it made work enjoyable as you were never stuck in the same place doing the same thing all day.
- Ability to provide great customer service - Well handling cash desk - Experience in answering customer inquires - Excellence in customer service skills - Being happy to find the size of clothes for customers - Paying attention to listening to customer’s comments - Putting effort into teamwork - Well coming staff and providing confident and knowledge advice - Daily reporting to the retail manager - Cleaning, tidying and carrying out stock rotation for the next day
Good Pay. Definitely flexible with rosters. However, climbing up is hard and very rigid as there is a step by step process in how to get there. Even if you had a degree, there are still certain layers you need to excel and achieve in. I initially wanted to apply for UNIQLO's graduate manager program but it's best to learn about the company and how it works by working there first as a store casual. To be honest, it's an alright company but I realised there wasn't any future there for me even if I were interested in gaining a higher position. You have to excel in ALOT of areas and I just found it stressful even for graduate managers. But overall, you meet life long friends and cool co-workers. Other than that. I wouldn't want to work here long term.
Pay and co-workers
Long hours, intense manual labour and strict store policy
A typical work day consisted of a lot of yelling and trying to achieve impossible sales at the end of the day. No communication from management to staff they also made some of their employees sick with mental health issues such as anxiety and PTSD.
We got paid
To many to explain
Great team to work with very laidback, friendly yet professional and flexible with hours A lot of and a variety of tasks given from sales floor to stockroom to merchandising which some may find demanding. Always something to do. Efficiency is a must
good break times, good work environment
not guaranteed consistent hours as a casual
Always busy and fast paced, constantly opportunities to learn new things and develop new skills. The most enjoyable part of the job is helping customers and providing advice on clothing and alternative style options they may be interested in.
Lively and energetic workplace
can be stressful
A typical day at Uniqlo starts early in the morning or late at night depending on your shift. The management has a tendency to be out of touch and play favoritism with staff, resulting in reduced staff morale.
Generous staff discount, good working culture amongst floor staff
Long hours, favoritism amongst management, bureaucratic management culture