Uniting
Uniting Employee Reviews
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Trying really hard to improve
Learning and Development Operations manager (Former Employee) – Sydney NSW – 28 January 2018
people with string personalities rule the roost. Veryittle consultation. cuts to resources puts more money in upper management and little resources at the forefront
Pros
innovative
Cons
inflexible
Clients are great
Carer (Former Employee) – Brisbane QLD – 10 March 2018
Management need improving Its their way only. Do not have a opinion and do not have a family life. This company says they care about you in training but this is far from the truth and they don't acre that the client is unhappy when you are removed from being their carer.
Pros
Client
Cons
Management
Fun,supportive group
Retail Assistant (Former Employee) – Prahran VIC – 20 February 2018
I loved working at Prahran Uniting Care opp shop. A typical Day at work involves sorting and pricing donations, working at the till and providing customer service, help with the displays and merchandising. A fun supportive team to work with. The most enjoyable part of the job is meeting and helping customers and sorting through the donations.
Pros
supportive environment
Great staff, very poor management.
Carer (Current Employee) – Kingscliff NSW – 11 February 2018
Staff are fantastic, but are constantly under appreciated. DON talks about staff in a nasty way. Often she has been heard saying care staff, just stand around talking all day. Makes fun of care workers to other ppl in higher positions. Very bad culture, staff fantastic and helpful, but feel downtrodden by management. Culture of bullying.
Pros
Great staff
Cons
Culture of bullying by management. Staff have low opinion of DON
Great team culture
Case Manager/Support consultant (Former Employee) – Penrith NSW – 14 January 2018
Great team environment, Lots of excellent training, Great workplace culture, Long hours - can be confronting with clients behaviours
Meet a lot of new people and learn about other people and their culture, traditions, customs
Meet a lot of new people and learn about other people and their culture, traditions, customs
Pros
Get team culture
Cons
Long hours
Caring role
Extended Care Worker (Former Employee) – Hobart Tasmania – 14 January 2018
As a Carer you "hit the ground running" on day shift. Afternoon shift is still busy but not so much as days.
You need to be a very patient person with a heart of gold. This is not a job you do for money or just a job. Your heart has to be truly in it.
I have learnt to have an open mind.
Managements door is always open and approachable.
Workplace culture is a family atmosphere.
Hardest part of the job would be the managing aggressive Clients. Not being able to spend public holidays with your family. This industry is 24/7, 365 day a week.
Most enjoyable part The people you are caring for and staff working with. You have a sense of achievement of helping someone with their day to day needs.
You need to be a very patient person with a heart of gold. This is not a job you do for money or just a job. Your heart has to be truly in it.
I have learnt to have an open mind.
Managements door is always open and approachable.
Workplace culture is a family atmosphere.
Hardest part of the job would be the managing aggressive Clients. Not being able to spend public holidays with your family. This industry is 24/7, 365 day a week.
Most enjoyable part The people you are caring for and staff working with. You have a sense of achievement of helping someone with their day to day needs.
Pros
the people
Cons
low wage, no public holiday's
An organization where you will learn a lot
Administration and Roster Clerk (Former Employee) – Blacktown NSW – 3 January 2018
Calls and rostering are parts of everyday tasks where focus and common sense are necessary.
Excellent customer relationship is always beneficial in assisting clients in the best way possible.
Trust of care staff helps in coming up with most time-efficient and safest roster for them.
Making customers and care staff happy is always the aim for the day.
Excellent customer relationship is always beneficial in assisting clients in the best way possible.
Trust of care staff helps in coming up with most time-efficient and safest roster for them.
Making customers and care staff happy is always the aim for the day.
Pros
The experience of dealing with clients and other staff are valuable.
Cons
The loss of several employees has an effect with the efficient running of a day's work.
Great work place, family friendly
Education Support Worker (Former Employee) – Denistone West NSW – 7 November 2017
Excellent place to work, great team culture and placed a big emphasis on professional development. Uniting was always very flexible around my work hours and I was given opportunities to explore other aspects of the organisation.
Pros
Great team
Cons
Intense work
a caring workforce
Sales Executive (Former Employee) – Sydney NSW – 6 October 2017
the organisation is undergoing a difficult move from a regional controlled operation to a central focus. change is slow to materialise and the benefits are not evident. Communication is often slow or breaks down. Despite internal problems the staff continue to deliver high quality service and never waiver from their commitment to client care.
Pros
working with passionate people
Cons
communication breakdown and lack of leadership
Stressful place to work
Manager (Former Employee) – Sydney – 1 October 2017
Staff regularly hung out to dry particularly by upper management. Their mission statement is definitely not put into practice where staff are concerned.
Trying to drag ILU into 21st century with no or very little help for their managers. Managers under incredible strain & Area Managers are really only concerned about their own jobs & how they look to the Pitt Street office.
Trying to drag ILU into 21st century with no or very little help for their managers. Managers under incredible strain & Area Managers are really only concerned about their own jobs & how they look to the Pitt Street office.
Cons
Incredibly long hours
GREAT place to work
Customer Service (Current Employee) – Wendouree VIC – 27 September 2017
Restore is an op shop in wendouree. Its mostly volunteers there. The volunteers price items and use the cashier. I love working there. Meet lots of people and make friends with the other volunteers. Love working at restore. The bosses are easy going and great to work with.
learnt about clothes
Customer Service (Former Employee) – Geelong VIC – 10 September 2017
loved working with my boss tori at detroit crescene it was voluntry and got me back in working with people. I still visit to say hello and buy things sometimes
Pros
meeting people
Cons
not payed work
Uniting Care cover a broad range of community activities
Youth Art Therapy Chaplain (Current Employee) – Brisbane QLD – 20 August 2017
Enjoyable area I work within, however as it is voluntary it is not financially beneficial. The training offered is very beneficial and they offer professional supervision which is conciderate
Pros
Challenging
Cons
Low pay
Very stressed workers and many left due to management and lack of support
Disability support worker (Former Employee) – Sydney NSW – 20 July 2017
I worked for Uniting Disability and found that many workers were very stressed and that many new staff (including casuals) were not trained properly and were often left on their own to work with very complex clients. It was a very female dominated management ( at all levels) who could be very icy cold and pro-feminist, not the best place to work for males. Very hierarchical management style which is top down. I saw many good workers leave very broken and hurt and many, before they left, were doing extra unpaid hours and did not feel properly supported. The NDIS had made Uniting a place that is more about profit and money and there is a culture of change which never ends. Very high staff turnover among disability support consultants who have been given unrealistic amount of client loads. Very sad to see this happening to good workers. When Uniting changed their name from Uniting Care it is the care that went out the door for sure.
Pros
Other workers are often dedictaed, always paid on time and fairly
Cons
Constant change, high staff turnover, not being trained well, huge stress loads, males not given many chances to go up in managemet, cold work environment from management/leaders, very little christian emphasis
Not for Profit. Pleasant work staff and conditions
Finance Officer (Former Employee) – Penrith NSW – 8 July 2017
I was on contract assignment, general accounting duties. Reconciling G/L and Fixed Assets.
New software. very powerful.
I had worked with management in a previous contract assignment.
Once again, Not for Profit culture, polite and calm.
Nothing really, all familiar.
I like Not for Profit environments.
New software. very powerful.
I had worked with management in a previous contract assignment.
Once again, Not for Profit culture, polite and calm.
Nothing really, all familiar.
I like Not for Profit environments.
An innovative and person centered organisation
Local area coordinator (Former Employee) – Bega NSW – 4 July 2017
Uniting is embedded in local communities across Australia. It offers good salary sacrifice arrangements and is in the forefront of taking a person centered approach to all of its care roles.
Being such a large organisation there are advancement possibilities especially for those willing to be flexible around location.
Being such a large organisation there are advancement possibilities especially for those willing to be flexible around location.
Pros
A thoughtful and person centered employer
Cons
generally low salaries
Needs improvement.
Assistant in Nursing (Current Employee) – Newcastle NSW – 14 June 2017
No one taught me how to do any documentation and they always say if you don't know something ask but when I do ask they get angry. I was once told by an RN that I shouldn't be working on a particular side because they are too sickly. Good pay and only an enjoyable experience if the staff are your friends otherwise you're stuck on your own and no one wants to help you when it becomes overwhelming.
Pros
Residents
Cons
Unfriendly staff
Comment – 13 March 2018
agree. DON very unprofessional...scathing, ridicules, rude, Uniting know, but dont seem to care.