Care Service Employee (Current Employee) – West Pennant Hills NSW – 16 May 2018
The management of this workplace is satisfactory. Difficulties happen when there is a shortness of staff to work on the shifts rostered. I have learned multiple skills from working here. I am content with this workplace.
Carer (Former Employee) – Brisbane QLD – 10 March 2018
Management need improving Its their way only. Do not have a opinion and do not have a family life. This company says they care about you in training but this is far from the truth and they don't acre that the client is unhappy when you are removed from being their carer.
I loved working at Prahran Uniting Care opp shop. A typical Day at work involves sorting and pricing donations, working at the till and providing customer service, help with the displays and merchandising. A fun supportive team to work with. The most enjoyable part of the job is meeting and helping customers and sorting through the donations.
Bookkeeper (Former Employee) – Sydney NSW – 31 January 2018
This organisation encouraged a friendly atmosphere as well as being respectful to each employee irrespective of your position. My main job there as a contractor on a daily basis was supporting the Financial Controller in the reconciliation of the payroll and staff leave balances. The organisation was merging various centres hence the need for the payroll and staff records to be updated and recorded correctly.
Case Manager/Support consultant (Former Employee) – Penrith NSW – 14 January 2018
Great team environment, Lots of excellent training, Great workplace culture, Long hours - can be confronting with clients behaviours Meet a lot of new people and learn about other people and their culture, traditions, customs
Extended Care Worker (Former Employee) – Hobart Tasmania – 14 January 2018
As a Carer you "hit the ground running" on day shift. Afternoon shift is still busy but not so much as days. You need to be a very patient person with a heart of gold. This is not a job you do for money or just a job. Your heart has to be truly in it. I have learnt to have an open mind. Managements door is always open and approachable. Workplace culture is a family atmosphere. Hardest part of the job would be the managing aggressive Clients. Not being able to spend public holidays with your family. This industry is 24/7, 365 day a week. Most enjoyable part The people you are caring for and staff working with. You have a sense of achievement of helping someone with their day to day needs.
Education Support Worker (Former Employee) – Denistone West NSW – 7 November 2017
Excellent place to work, great team culture and placed a big emphasis on professional development. Uniting was always very flexible around my work hours and I was given opportunities to explore other aspects of the organisation.
Sales Executive (Former Employee) – Sydney NSW – 6 October 2017
the organisation is undergoing a difficult move from a regional controlled operation to a central focus. change is slow to materialise and the benefits are not evident. Communication is often slow or breaks down. Despite internal problems the staff continue to deliver high quality service and never waiver from their commitment to client care.
Manager (Former Employee) – Sydney – 1 October 2017
Staff regularly hung out to dry particularly by upper management. Their mission statement is definitely not put into practice where staff are concerned. Trying to drag ILU into 21st century with no or very little help for their managers. Managers under incredible strain & Area Managers are really only concerned about their own jobs & how they look to the Pitt Street office.
Customer Service (Current Employee) – Wendouree VIC – 27 September 2017
Restore is an op shop in wendouree. Its mostly volunteers there. The volunteers price items and use the cashier. I love working there. Meet lots of people and make friends with the other volunteers. Love working at restore. The bosses are easy going and great to work with.
Very stressed workers and many left due to management and lack of support
Disability support worker (Former Employee) – Sydney NSW – 20 July 2017
I worked for Uniting Disability and found that many workers were very stressed and that many new staff (including casuals) were not trained properly and were often left on their own to work with very complex clients. It was a very female dominated management ( at all levels) who could be very icy cold and pro-feminist, not the best place to work for males. Very hierarchical management style which is top down. I saw many good workers leave very broken and hurt and many, before they left, were doing extra unpaid hours and did not feel properly supported. The NDIS had made Uniting a place that is more about profit and money and there is a culture of change which never ends. Very high staff turnover among disability support consultants who have been given unrealistic amount of client loads. Very sad to see this happening to good workers. When Uniting changed their name from Uniting Care it is the care that went out the door for sure.
Other workers are often dedictaed, always paid on time and fairly
Constant change, high staff turnover, not being trained well, huge stress loads, males not given many chances to go up in managemet, cold work environment from management/leaders, very little christian emphasis