2.1 out of 5 stars.
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Ventia Employee Reviews for Cleaner

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Cleaner17 reviews
Australia17 reviews

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2.4Work–Life Balance

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Never able to keep staff on!

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Pros: - People are friendly you work beside. - Doing the work on your own. - Experience. Cons: -Poor management. Went through 4 supervisors in under 6 months. -Unless your a favourite, higher management doesn’t care your just a number. - Communication with supervisor is a hit and miss if they get back to you. - Early travel/work times for no real benefits. - Dont get paid if you need to take leave during the peak terms as it’s apparently in the contract and have to plan your personal events around their schedule. - Never any staff to cover you if your sick & then make you feel bad because you didn’t work.
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Supervisor not so good

What is the best part of working at the company?hard to get time off if neededWhat is the most stressful part about working at the company?supervisor in Singleton are hard to work withWhat is the work environment and culture like at the company?the places you work are very good What is a typical day like for you at the company?shift work is a bit stressful.
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Ventia insights

Based on 14 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Supportive environment

Not good cleaning enviornment

I didn't want to clean in schools. Someone had just gave me the job as it was very hard years ago. Some managers treat employees bad and less staff, still same workloads and even more!
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Nice atmosphere

What is the best part of working at the company?Good management and communication What is the most stressful part about working at the company?Not stressed at all and helpful
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Poorly managed

Management is terrible most of the time you are in the dark on what to do and where to be until there is an issue with the school then Management puts all the blame on the staff and takes no responsibility. I found this to be an extremely stressful position and the split shift is the worste.




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Not a place you would stay long term as a casual, pay ok

What is the best part of working at the company?Cleaning is a good job if you like working by yourselfWhat is the most stressful part about working at the company?You get little time to get the job doneWhat is the work environment and culture like at the company?Some of the people you work with are nice but you are just a number to supervisorWhat is a typical day like for you at the company?Non stop running around.If you don't have a permanent site you never know where you will be asked to go
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Unachievable expectations

I was given 2 hours and 51 minutes a day to clean. By vacuuming, wiping all surfaces and mopping hard floors of 6 classrooms, a library, a large office block, a large toilet block, clean all outdoor tables and chairs, blow the school concrete areas and empty all bins. Fully stock soap, paper towel and toilet paper, then lock and alarm the whole school. On top of that have no dust anywhere and I mean anywhere, not a single cobweb and have spotless windows and window sills. Place stock orders. Then unpack orders when they arrive, in tiny storage areas.In 2 years I had 5 different managers.Nearly every fortnight I would have to chase my pay, twice waiting up to 3 months to receive it.And if you achieve everything, you won't get thanked, they will want you to work multiple shifts at multiple locations, as they are always under staffed.


Some really nice co-workers


time pressure
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Worst job ever

I’ve only been with Ventia for a term now but already looking for another job, it’s the worst management, they do not care one bit about there employees what so ever they will treat youLike absolute trash, I had no training what so ever and chucked into a school and told you will figure it out but when the job wasn’t done properly because I hasn’t done the skirting boards and a few other little things they came and went off about itPlease do not work for this company for the sake of your mental wellbeing as they will push you to have a break down You will be over worked and under paid




Over worked under paid, treated like garbage Just to name a few
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Stressful and Overworked

This job was physically and mentally exhausting, always felt my body and back was aching due to unrealistic deadlines with cleaning tasks. On top of that it was also very stressful trying to finish these tasks on time. You're suppose to have a 10 minutes tea break but you literally don't have a second to catch your breath otherwise you won't finish your tasks on time. Compared to the amount of work you put in, the pay and job satisfaction is underwhelming. Ultimately, the company is very unorganised and you're treated like a number.


Overworked, underpaid, stressful, unrealistic timeframes, physically and mentally draining
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The worst most unprofessional company I have EVER dealt with. Your always underpaid, trying to sort it with Manager’s, management & Payroll is a circus and a complete stress. Always under staffed and never allow you to use your entitlements. No holidays, No RDO because "we have no staff" next to no communication if at all. Formal communication always ignored and never responded to.
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great team to work with

The team at Keswick are a great team to work with. The team are inclusive no matter what your skill level. The team leader is very easy to work with and is willing to jump on the tools when needed.
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Very poor management

The work load is not hard at all but if there are discrepancies with pay it is extremely hard to have it rectified as there is not much, if any help from the supervisor who is at most time impossible to reach. Supervisor role is a revolving door and people Are not trained for the position.


Easy work


Poor management
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I have had to chase my pay almost every fortnight. I have been openly bullied by Management and some staff. If you don't actually want to work, you will succeed here. Management won't address these individuals but come down on others.Gutless


I'm still waiting


Poorly raised Staff members and Management.
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Worse company ever

Underpaid overworked management is worseIf they dont need you you will be set up. Displaced workers. Unreliable. Working for years and salary is minimum and you will be overworked and stressed. Not supportive




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Unprofessional…stressful…not caring for their workers

Terrible experience…lack of caring for employees…underpaid… overworked…Nothing good to say about them…I have never experienced bullying until I start working for them…hypothetical people… not recommend at all




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Productive workplace culture.

It is a great company to work for when you are not get things thrown at you by school children. I have learned a lot about cleaning schools and to respect my elders.
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Ventia was a good company to work for because of the management team.

I work with a nice group of ladies and worked very well together. We all knew what we had to do and just got on with job. Each week you had a different person to work with and different area each week. We had to drive to work areas each day. The hardest part of the job is when there is no water, because we clean, mainly toilets and cribrooms. The most enjoyable is the ladies that I worked with. I was made because the project was finishing and they didn't need all of us.
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Cleaner at Ventia

Estimated salary
$31.86 per hour

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Overall rating

Based on 90 reviews

Ratings by category

2.4 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Salary/Benefits
2.0 out of 5 stars for Job Security/Advancement
1.9 out of 5 stars for Management
2.1 out of 5 stars for Culture

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