4.1 out of 5 stars.
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Village Roadshow Employee Reviews for Customer Service Representative

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Customer Service Representative5 reviews
Australia5 reviews

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4.0Work–Life Balance

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Found 5 reviews matching the searchSee all 92 reviews

Great company

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The most useful review selected by Indeed
Working for such a large company provides job security and lots of opportunity for change or advancement. Most managers are great. Work environment isn't too strict or stuffy. People with little to no experience are often given a chance.


Discounted staff meals, free park entry, earning entries to other GC attractions


Catering to entitled customers with the dumbest complaints you've ever heard
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Fun work place, great perks

Great perks, very low pay and little respect from other departments. High work load and change of management resulted in unrealistic expectations. Co-worker's made it worthwhile. Good for a young person as the low pay rate was abysmal.
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Village Roadshow insights

Based on 6 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Inclusive work environment
Areas for improvement
  • Sense of belonging
  • Supportive environment
  • Ability to meet personal goals

Fun Place to work

Working at a theme park is a lot of fun, everyday was different and I was fortunate enough to work with a great team. I looked after the performers at this park which was always a lot of fun.
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productive and extremely fun work place and work environment

its never the same thing everyday there is always something different or new to be done or learnt great team environment getting to interact with manny different types of people of all races and nationalities
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good company to work with

Great and good place to work at, good team work across various routines and great employer and employee relationship


Free movies passes and DVDs


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Overall rating

Based on 92 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture

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