Virgin Australia
4.2 out of 5 stars.
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Virgin Australia Employee Reviews

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Location
Australia114 reviews

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3.8Work–Life Balance
3.8Pay & Benefits
3.7Job Security & Advancement
3.6Management
4.0Culture

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Found 114 reviews matching the searchSee all 135 reviews

Unique experience

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The most useful review selected by Indeed
Unique experience! Great as a gap year job or part-time flexibility. Average base salary, however capacity to earn more $ with extra shifts or penalty $$

Pros

Staff travel

Cons

Shift work
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Use to be fun now it just stressful

Great people but this job isn’t much fun . Long days for very little reward . You are expected to do alot for little pay . The crew are great but the pay is horrible . Staff travel is a great perk you just don’t have time to use it .Rosters are hard to swap / work life balance is hard to achieve . You will make life long friends .

Pros

Great people

Cons

Long hours
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Fun work place and collaborative.

It's what you make of it. What you put in is what you'll get out of it. No two days are same ever, you will meet people from all walks of life. Some willing to share there experiences and many who are guarded with walls, depending on your personality you will thrive at being all about safety whilst also bringing your fun loving and caring individuality.
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Enjoyable fun and a great team

Great place to work.Need to be able to work in a fast place environment. Ability to progress to different departments Fun and great environment. Lots of support

Pros

Staff travel benefits

Cons

Shift work.low wage
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Overworked and underpaid

There is absolutely no career advancement (unless you consider moving from check-in to the service desk as advancement). Management are not qualified to lead and have their favourites who can get away with bludging while the hard workers get hammered. The company has not invested in systems so there are regular breakdowns and passengers then miss their flights. Staff are not trained to deal with disruptive days such as poor weather which causes flight delays. Just chaos of a company! No wonder they went into voluntary administration!

Pros

The dedicated ones who continue to work through problems mentioned.

Cons

4am starts, especially in Winter. Staff parking is away from the airport, so you have to wait for the Blu Emu shuttle bus, which adds at least 20mins to your journey (to allow for traffic and in case you’ve just missed it).
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Pretty good job for what it is, just wasn't for me

Make sure you can handle 4am starts, grumpy passengers, equipment breaking and hit/miss management. There are some perks to this role, for sure, but you have to love aviation and high pressure environments if you want to stay in this role long term.

Pros

Good culture, everyone was supportive

Cons

Long hours
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Cant comment. Never seen or heard any activities apart from Staff Christmas Party.

Not a bad place to work for new starters or someone who comes from a very basic educational background and not willing to upgrade or learn too much for his growth. One can move parallel and get some different types of experience and add extra $, rest subject to an individual's expectations. Promotions can take a lot longer than expected, no matter how qualified or experienced you are in the same kind of work in other places. Considering the above aspects, if someone likes to meet and greet many different types of people with a bit of a fast-paced working environment. Virgin is a place to go and it's not a bad place compared to many others.

Pros

I don't think so, if there werwe any, may get 5% to 10% discount on food in Airport terminal.

Cons

Job security & growth can be some issues for an ambitious person.
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Great company and people

The best culture and people. Always felt supported and really miss this position. COVID redundancies really affected aviation and so many people in it. Very sad times for such an awesome company.

Pros

Supportive leadership and fantastic culture

Cons

Long hours
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Enjoyable but stressful

Working in the Operations Control Centre is great. It's an extremely stressful environment but rewarding and enjoyable if you can manage the high workload.
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Amazing organisation to work for

I love my role at VA. My team are amazing, my manager is the best and the work life balance is exceptional. I can not fault my team or my manager. This is the best job I have had.

Pros

Benefits, management support, work-like balance and the culture of VA!

Cons

Aviation industry is heavily affected by covid at the moment
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Great workplace

Good employer , large corporation with good employee relations if you are part of the main business. Interesting industry with constant upgrading of skills in the aircraft sector .

Pros

Culture
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Travel the world

Who wouldn't want to travel around Australia staying in different hotels and seeing many sites you dream about and getting to do this with a fun, energetic, bubbly group of people.
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excellent company to work for

As long as your go into cabin crew knowing that the income is low on the general salary scale, but the travel benefits are excellent for you and your immediate family

Pros

Virgin respect and value their staff and invest a lot of money on ongoing training

Cons

long hours and poorly paid
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A brilliant airline who treat their staff very well in deed

I would recommend anyone wishing to work as cabin crew to work for Virgin Australia. You need to be aware that commencing salaries are under $40 k per year including overnights. However the staff travel benefits for you and direct family members are very generous.

Pros

staff travel benefits and extremely generous

Cons

long hours, unhealthy environment long term flying in an aliminum tube
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Fast Paced Environment with a great team

The opportunities and job satisfaction often depends on the direct manager. Many managers have their own agenda and you have to fight for being heard. There is little direction in some departments as the departmental strategy is unclear or underdeveloped. However, the camaraderie in the VA team is fantastic. There is ability to work from home and be flexible when it comes to family and school pick ups. There is little development for new managers on how to ensure their teams are engaged. Personal development is up to the individual. Developing your skills is not a priority for the company. Overall they are a great company and the new CEO has taken a great interest in employee satisfaction and engagement.

Pros

Travel credits, flexible work arrangements, team culture

Cons

Missing departmental strategy, little ability to upskill, red tape
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The best Culture

Great culture really good team! benefits of course is cheap travel, shift work makes for good work/life balance. Salary is pretty low and can be stressful in short staffed and disrupt situations. Progression within the company is hard as its seniority based

Pros

Travel

Cons

Low pay hard to progress
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Great working environment and productive.

Varied work load, no 2 days are the same. You meet so many different people from all walks of life and the job itself is very rewarding. Career advancement opportunities, the sky is the limit.
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fun workplace

worked for virgin Australia for 2 years .best 2 years of my life . good environment and good people . everyone is friendly and fun to work with . heaps of downtime. defiantly would go back if i had the chance
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Outstanding vibe

VA is an incredible company that has suffered from poor leadership from the last CEO. The people at VA are second to none and they deserve to be lead by a great leader.
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Great place to work with fantastic like minded people

Virgin culture really is something exceptional. I have worked for them 17 years and still enjoy my job. Encourage anyone who has a love for aviation, a strong customer service background and enjoys working as part of a team to apply.
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family orientated, fun work place

excellent company to work for. flexible for those who have young children and family orientated. lots of fun to work for and are supportive of staff. the work place feels like one big family. they do a lot of fundraising bake sales and they have great staff perks.

Pros

discounted flights, accommodation, travel insurance

Cons

not much staff parking
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Overall rating

Based on 135 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
4.0 out of 5 stars for Culture

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