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Virgin Australia Employee Reviews

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3.6Work–Life Balance

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Amazing people, bad work life balance

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At first heaps of hours are given to you after your training is done, from then in your get less and less hours and it becomes hard to live. Hence why people leave or get another job. Absolutely amazing people to work with and heaps of opportunities to grow, but hours are work life balance are not good . You get great travel benefits (if you are able to get leave approved)


Amazing colleagues and benefits


Bad hours and bad work / life balance
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Productive and fun workplace

Great team and everyday is different. Staff travel bonus are handy. Able to pick up more shifts if needed to top up income . Can be stressful in disruptions
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Virgin Australia insights

Based on 9 survey responses
What people like
  • Trust in colleagues
Areas for improvement
  • Time and location flexibility
  • Fair pay for job
  • Ability to meet personal goals

Great Workplace

Lots of fun interactions with co-workers and although work is repetitive at the end it is worth it. If you can't stand standing up most of the times then it's not recommended.
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My family

What is the best part of working at the company?The most positive work atmosphereWork doesn't feel like work it feels like your walking into your second home. Absolutely loved this job RAMP family became forever family. The work is straight forward but having so many great people beside you with management being just as Amazing I would recommend virgin. And the room for growth and to climb is just as spectacular.What is the most stressful part about working at the company?Nothing stressful about working with VA that's just my personal opinion What is the work environment and culture like at the company?When they say virgin wears there hearts on there sleeve! Well there not lying Virgin has built such a strong foundation and Love is also at the core of that you feel it 💟What is a typical day like for you at the company?When it's busy it's BUSY but quite days are very chilled and layed back. The work can be hard sometimes depending on the time you have to work with to get things going but that can also fall back on the invidual or team or most times delays from weather can take its toll on us but it's a given working in Aviation love what we do tho
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Great role

Fantastic rewarding job and good perks however the current EA needs to be fixed. Hours are way too long and not enough days off.
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Easy work, good people and terrible hours.

Like I said the work is easy if you have ever worked a hard job before, repetitive and boring tasks but easy. The people there really make it worth wild don’t get me wrong there are some characters but usually all of them are good blokes. If you are wanting to a work life balance dream again you’re going to be beyond tired most of the time especially if you live 40 minutes to a hour away have fun driving home tired all the time but yea say good bye to feeling like you have had good nights rest most days.
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If I had the opportunity to work for another company at the time I would never had taken the job.

What is the best part of working at the company?Worked as a pilot for a number years, Virgin isn't as good as they they claim to be . Majority of staff aren't happy with the management. What is the most stressful part about working at the company?Dealing with all the ego of senior staff.What is the work environment and culture like at the company?I believe there is a bullying culture which is firmly established. What is a typical day like for you at the company?Your day is predicated on who you are rostered on with.
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Used to be a great place to work. Well past it’s glory and fun days

Prior to covid it was a fantastic place to work. But since the buy-out from Bain. VA is not a shadow of its former self. Work with a great bunch of people. Which keeps me getting up to go into work.


Staff Travel, work life balance.


Wages could be better.
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In all my experience as a pilot i have never worked at a better place, being a pilot with virgin Australia has been incredibly rewarding and has been a highlight of my existenace
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Very underpaying job

Virgin Australia pays its ground handlers practically nothing compared to any other place I've worked at before, I highly highly do not recommend working here if you want to be paid well for your time.


Long breaks


Bad pay
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Love the people I work with, however the pay os absolutely horrible considering the work you do. Could earn more working in retail which is a shame. !
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Great Team & Great views

Awesome bunch of people to work with. Fun if you enjoy physical work and being outside. Favourite part is watching the sunsets and sunrise. Also learning a lot about ramp.


Travel benefits


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Fun and Friendly Workplace with opportunity to grow.

Had a great experience with Virgin Australia. The tech side of Virgin Australia has expanded majorly, and there is plenty of opportunity to work on exciting projects and learn new things.
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Great company to work for. Good perks and a good roster system. You can swap your shifts. Enjoyed working for Virgin Australia.
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Changed Management really has killed the Birgin brand

A bunch of new managers made their way to their new position. They did not understand ethics or boundaries and would make large mistake. Instead of fixing them they would cover them with lies and try and drag in other senior managers. The company felt they had no choice but to support these managers as more than one rather than focus on the broken murals and values they represented. Their actions are known and a lot of great Cabin Crew have now left which is very sad,


Your friends you make who are like family


Terrible senior decisions which are unethical
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Never mentioned pay on work adds

Always sceptical when companies list all the benefits of the advertised job except the most important benefit pay Usually low pay when you read the reviews that is the most common dislike companies should be forced to tell the pay when advertising jobs
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Fun place to work at

Good company to work for. Friendly team environment. Gets busy and overwhelming sometimes. Nice uniforms. Generous staff travel benefits. Plenty of shifts to pickup
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Cabin Crew

The company has changed. Harder to get days off. Less money and overnights. Crew fun and easy work with. Assessment days stressful. Great safe travelMade good friends
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love the industry but need to ensure the team members are appreciated

What is the best part of working at the company?the team members working that I worked alongsideWhat is the most stressful part about working at the company?emphasis on accuracy but also having time deadlines which was stressfulWhat is the work environment and culture like at the company?team member skills and previous work history sometimes overlooked in favour of "who knows who" when promoting What is a typical day like for you at the company?up early as shift work and having to eat on the run sometimes. Being able to communicate to all types of customers and deal with stressful situations while thinking of solutions on the run.
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Cabin Crew

I would highly recommend Virgin Cabin crew, particularly for the culture. Great travel benefits for your family and friends. Also lots of opportunity for advancementWithin the company.


Staff travel


Can be long days
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fun workplace but very long days

I loved working at virgin. It almost felt like i wasn’t working. The down side of it is not have a routine with working on a 24/7 roster. long days with delays are so tiring and took a toll on my mental health. I wish it didn’t affect me so badly because it’s honestly such a fun job. Would 100% recommend if you live close to the airport


staff travel


long hours
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Overall rating

Based on 177 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

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