Virgin Australia Airlines Employee Reviews

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2.0
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Has good/bad times
Baggage Handler (Current Employee) –  Sydney NSW12 May 2019
on a typical day at the airport of course its busy an never can go to plan as you choose its unstable environment as you don't expect your day to go to plan.

I learnt you have to be always on your fit an looking out for yourself.

management isn't the greatest around the workers an looking out or trying support as there pretty rude an don't help when they would be needed most.
Pros
discounted flights
Cons
short/long
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5.0
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An excellent work environment
Guest Service Representative (Current Employee) –  New South Wales Sydney9 April 2019
A busy airport with many destinations and passenger types. A fun and interesting job.

Shift rotation roster. 3 early, 3 late, 3 OFF days.

A good balance in duties and responsibilities.

A supportive management system.
Pros
hours, friendships, pay
Cons
fatigue
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4.0
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Growing, interesting and diverse company
Cabin Crew (Current Employee) –  Perth, Western Australia18 March 2019
No two days are the same. The Virgin Brand is innovative and exciting! This role allowed me to travel around Australia and create memories like no other! It is a company I have the upmost pride representing. I would recommend this role to anybody and everybody of all ages! It is a great company to work for with countless exciting experiences to be had!
Pros
travel benefits, work/life balance, allowances, overtime opportunities
Cons
delays, disrupts
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4.0
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great culture
Business Class Long Haul Cabin Crew (Current Employee) –  Sydney NSW10 March 2019
Super fun environment with great people and great culture. Meeting different people everyday and the experience of travelling to new destinations makes this a great job
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4.0
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Good work ethic
Flight Attendant (Former Employee) –  Brisbane QLD2 March 2019
Safety environmental, friendly, get along with good people. Respect helps people with their needs and wants. Also smile and always say thank you in anytime.
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2.0
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Poor management with agendas
Airline Operations Manager (Former Employee) –  Brisbane QLD24 February 2019
Great marketing around the company to attract talent, poor culture and significant amounts of bullying from some Senior Managers who tend to have their own agendas which do no align with the company direction.

Poor work life balance
Pros
Travel benefits
Cons
Bullying culture and poorly managed changes
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4.0
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fun family enviroment
Airport Movement Coordinator (Current Employee) –  Adelaide SA25 November 2018
hard shift work
family environment
watching sunsets & sunrises is a great perk of the shift work
some managers can micromanage but you really just have to just get on with the job
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5.0
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amazing team to work with with endless amounts variety
Cabin Crew (Current Employee) –  Brisbane QLD19 November 2018
constantly demonstrate a professional level of service with key stakeholders, both internally and externally and my ability to establish strong rapport with guests and other employees has proved beneficial in my career success and progression. I have always had a committed work ethic, I am self-motivated and have the required time management and interpersonal skills needed for this role.
Pros
staff travel, beniffits
Cons
forever changing roster, not great work life balance
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4.0
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You get to work with great people and see beautiful places
Attendant (Former Employee) –  Perth WA7 November 2018
A fun and interesting job, where you get to work with fantastic crew and see amazing places. Doing shift work gives you a variety of work hours too. I really enjoyed interactions with the passengers too.
Pros
Wonderful people and lots of laughs
Cons
Flight delays and aircraft break downs
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5.0
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Merit based company in respect to promotion and job opportunity
Manager Cabin Crew (Leader Crew Development) (Current Employee) –  Brisbane Airport25 July 2018
An outstanding company to be a part of. Huge opportunity for growth paired with merit.

Outstanding brand with great defined direction and values. Management style is to lead by example and to be transformational and transparent.
Pros
exemplary brand and product
Cons
none
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4.0
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Fantastic culture and supportive team
Guest Contact Centre Agent (Former Employee) –  Bowen Hills QLD1 June 2018
VA is a great company full of motivated and talented people who brought a new level of service to Australian Travel. An industry trendsetter, VA worked to provide a comfortable and open workspace which welcomes people from many walks of life. Cross culture and accepting of individuals, allowing people to perform their best without judgment.
Pros
Paid lunch, travel benefits, union protection, flexible scheduling for parents, access to discounted insurance and salary sacrifice car leasing.
Cons
Variable hours over 24 hr day, holidays must be won to have off, business is 7days/365 per year
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4.0
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International Flight Attendant
International Cabin Crew (Current Employee) –  Brisbane Airport QLD16 May 2018
Customer Service I possess a sense of maturity that enables me to deal positively and
effectively with a culturally diverse range of clientele (economy, business & VIP guests)
Leadership: Ability to understand a job assignment and recognise what needs to be
done. Direct & delegate responsibilities to others effectively. Ability to cope well under
pressure and meet deadlines whilst maintaining a strong dedicated level of quality and
attention to detail.
Providing a polished and professional service to ensure the highest levels of on board
safety and care for our guests.
Conducting safety briefings on board, assisting special needs guests, administering first
aid, preparing and delivering food and beverage services and providing exceptional
customer service to ensure Virgin exceeds guests' expectations on board the aircraft.
Adaptability Able to work under pressure and delivering award winning service,
because the nature of the aviation industry means that cabin crew can be affected by
factors outside of their control.
Demonstrating a genuine passion and enthusiasm for creating a memorable and
quality experience for every guest including VIPs, Platinum and Gold guests - in a
premium environment.
Key skills:
Current with SOPs (Standard Operating Procedures)
Current with SEPs (Safety Emergency Procedures)
Current with Aviation Security Procedures.
On board Safety Officer
CASA approved & current in all aviation requirements (Civil Aviation Safety Authority)
Strong interpersonal and communication skills
Strong problem solving skills
Excellent level of health
  more... and fitness
Holder of an Aviation Security Identification Card
Current Dangerous Good Training

Hardest part of the job: Time spent away from friends, family and loved ones.

Most enjoyable part of the job: work colleagues, company staff travel benefits, travelling the world.
  less
Pros
Company staff travel benefits.
Cons
Time spent overseas away from friends, family and loved ones.
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5.0
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Amazing Culture
Inflight Trainer (Former Employee) –  Sydney NSW8 February 2018
Loved the experience.
Great Culture
Great Benefits
Fantastic Work life balance
Great CEO - JB always made time for the crew to come down and ask us what Management could do to better the company.
Pros
Flight discounts and Staff Travel/Work life balance
Cons
Boeing 4 sector days and negative effects on the body eg fatigue and dehydration
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5.0
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Rewarding
CABIN CREW (Former Employee) –  AU29 January 2018
Great workplace culture, rewarding job. Great place to work, good management room to move flexibility.
would recommend to anyone. get to travel a lot .
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4.0
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Fun Young Company
Coordinator (Current Employee) –  Tullamarine VIC19 January 2018
8 hours plus, working day
Awesome customer focus and airline skills
Management are fine if you behave
Good Social life, outside catch ups, parties
Shift Work can get hard
Great Team to work with
Pros
Good Flight Perks
Cons
Shift Work, Low pay compared to other airlines
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5.0
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It was a fun fast paced environment
Cargo/warehouse Flight operator agent (Current Employee) –  Sydney NSW16 January 2018
Provided ongoing service to customers to ensure a JIT cargo was meet with a stringent Moi's
I enjoyed the culture and found looking after the animals to be very rewarding
Pros
Allowed to use your own initiative
Cons
Long hours
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5.0
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Amazing
Cabin Crew (Current Employee) –  Melbourne VIC22 December 2017
The company provides a welcoming culture with a balance of fun and seriousness.The brand prides itself on being full of spirit and heart which I am proud to be apart of.
Pros
Travel
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4.0
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Interesting and Fun
Guest Services Agent (Current Employee) –  Melbourne VIC1 November 2017
A day at work would start with me seeing what position I have for my shift then going to the first assigned departure lounge for an arrival or a departure of an aircraft.
I've learnt about safety and security and what I need to do for on time departures of aircraft and well as learning the systems put in place.
Management are fair and everybody works as part of a team helping one another.
The hardest part of the job is the accountability that sometimes is out of your hands.
The best part is interacting with colleagues as well as meeting and networking with some very interesting people of the public.
Pros
Discounted Air Travel & some travel other travel benefits
Cons
Very early morning starts & sometimes having meal breaks out of the normal times.
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3.0
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You spend more time at work than being at home
Baggage Handler (Current Employee) –  Melbourne VIC30 October 2017
It depends if money is more important than time... Which you don't get paid much like four hours on this day or 6 hours the next... You gotta pick up more hours just to make ends meat. But the only good thing about the job is there a lot of downtime and you get to work with planes but to be honest time is more important than money because at this job you have to put your life on hold just to make the hours you need just to survive.
Pros
Downtime
Cons
Not much hours
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3.0
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Recommended for people who prefer No work-life balance
Project Manager / Solutions Architect (Former Employee) –  Brisbane QLD18 October 2017
Extended hours of work
Management was accessible on most occasions.
Recommended for people who prefer No work life balance
No personal life.
There is some scope for upgrading the skills.
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Overall rating

4.2
Based on 59 reviews
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