Virgin Australia Airlines Employee Reviews

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International Flight Attendant
International Cabin Crew (Current Employee) –  Brisbane Airport QLD16 May 2018
Customer Service I possess a sense of maturity that enables me to deal positively and
effectively with a culturally diverse range of clientele (economy, business & VIP guests)
Leadership: Ability to understand a job assignment and recognise what needs to be
done. Direct & delegate responsibilities to others effectively. Ability to cope well under
pressure and meet deadlines whilst maintaining a strong dedicated level of quality and
attention to detail.
Providing a polished and professional service to ensure the highest levels of on board
safety and care for our guests.
Conducting safety briefings on board, assisting special needs guests, administering first
aid, preparing and delivering food and beverage services and providing exceptional
customer service to ensure Virgin exceeds guests' expectations on board the aircraft.
Adaptability Able to work under pressure and delivering award winning service,
because the nature of the aviation industry means that cabin crew can be affected by
factors outside of their control.
Demonstrating a genuine passion and enthusiasm for creating a memorable and
quality experience for every guest including VIPs, Platinum and Gold guests - in a
premium environment.
Key skills:
Current with SOPs (Standard Operating Procedures)
Current with SEPs (Safety Emergency Procedures)
Current with Aviation Security Procedures.
On board Safety Officer
CASA approved & current in all aviation requirements (Civil Aviation Safety Authority)
Strong interpersonal and communication skills
Strong problem solving skills
Excellent level of health
  more... and fitness
Holder of an Aviation Security Identification Card
Current Dangerous Good Training

Hardest part of the job: Time spent away from friends, family and loved ones.

Most enjoyable part of the job: work colleagues, company staff travel benefits, travelling the world.
  less
Pros
Company staff travel benefits.
Cons
Time spent overseas away from friends, family and loved ones.
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Amazing Culture
Inflight Trainer (Former Employee) –  Sydney NSW8 February 2018
Loved the experience.
Great Culture
Great Benefits
Fantastic Work life balance
Great CEO - JB always made time for the crew to come down and ask us what Management could do to better the company.
Pros
Flight discounts and Staff Travel/Work life balance
Cons
Boeing 4 sector days and negative effects on the body eg fatigue and dehydration
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Rewarding
CABIN CREW (Former Employee) –  AU29 January 2018
Great workplace culture, rewarding job. Great place to work, good management room to move flexibility.
would recommend to anyone. get to travel a lot .
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Fun Young Company
Coordinator (Current Employee) –  Tullamarine VIC19 January 2018
8 hours plus, working day
Awesome customer focus and airline skills
Management are fine if you behave
Good Social life, outside catch ups, parties
Shift Work can get hard
Great Team to work with
Pros
Good Flight Perks
Cons
Shift Work, Low pay compared to other airlines
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It was a fun fast paced environment
Cargo/warehouse Flight operator agent (Current Employee) –  Sydney NSW16 January 2018
Provided ongoing service to customers to ensure a JIT cargo was meet with a stringent Moi's
I enjoyed the culture and found looking after the animals to be very rewarding
Pros
Allowed to use your own initiative
Cons
Long hours
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Amazing
Cabin Crew (Current Employee) –  Melbourne VIC22 December 2017
The company provides a welcoming culture with a balance of fun and seriousness.The brand prides itself on being full of spirit and heart which I am proud to be apart of.
Pros
Travel
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Interesting and Fun
Guest Services Agent (Current Employee) –  Melbourne VIC1 November 2017
A day at work would start with me seeing what position I have for my shift then going to the first assigned departure lounge for an arrival or a departure of an aircraft.
I've learnt about safety and security and what I need to do for on time departures of aircraft and well as learning the systems put in place.
Management are fair and everybody works as part of a team helping one another.
The hardest part of the job is the accountability that sometimes is out of your hands.
The best part is interacting with colleagues as well as meeting and networking with some very interesting people of the public.
Pros
Discounted Air Travel & some travel other travel benefits
Cons
Very early morning starts & sometimes having meal breaks out of the normal times.
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You spend more time at work than being at home
Baggage Handler (Current Employee) –  Melbourne VIC30 October 2017
It depends if money is more important than time... Which you don't get paid much like four hours on this day or 6 hours the next... You gotta pick up more hours just to make ends meat. But the only good thing about the job is there a lot of downtime and you get to work with planes but to be honest time is more important than money because at this job you have to put your life on hold just to make the hours you need just to survive.
Pros
Downtime
Cons
Not much hours
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Recommended for people who prefer No work-life balance
Project Manager / Solutions Architect (Former Employee) –  Brisbane QLD18 October 2017
Extended hours of work
Management was accessible on most occasions.
Recommended for people who prefer No work life balance
No personal life.
There is some scope for upgrading the skills.
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Hit the ground running
Flight Data Analyst (Former Employee) –  Brisbane QLD27 September 2017
Contract role, very demanding and little support.

Salary was entry level, but the expertise and speed required doesn't match up. Staff that keep up, work full hours at the office, and continue at home. Believe money constraints as Virgin tried to return to profit, and didn't appoint the correct number of staff.
Pros
Company is good
Cons
Demands is unreal
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Productive and Fast Pace
Domestic and International Cabin Crew (Current Employee) –  Brisbane Airport QLD30 July 2017
A fast pace environment to work in with hard working employees that all pull their weight to fulfil our job title.
There is no such thing as a typical day of flying. Yes, we may do the same thing in the air each day but you don't know where or who the job could possibly take you that day or week. Working with big personalities always makes the day go faster.
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Fun Culture
Flight Attendant (Current Employee) –  Melbourne Airport VIC13 June 2017
Virgin Australia is a great place to work. Career advancement is supported, and great travel perks are included. It has a family like culture, where everyone is encouraged to reach their full potential.
Pros
Great Culture
Cons
Long Hours
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incredible workplace to learn
Guest Services Agent/Boarding Gate Agent (Current Employee) –  Ballina NSW1 June 2017
I absolutely love working hard and keeping busy, working in a team is my favourite part about customer service. I thoroughly enjoy being faced with tasks that test my efficiency, I'm always looking for new ways to improve on myself and the workplace.
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Very Good Company
Aircraft Maintenance Program Engineer (Current Employee) –  Brisbane QLD16 February 2017
Loved working for Virgin Australia, Good working environment, Great opportunity to learn new skills. .........................................................
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Working as a team
Cabin Crew (Current Employee) –  Melbourne Airport VIC14 February 2017
A typical day at work as a cabin crew member is to make sure that each guest feels as though they have been satisfied 100% and that you take pride in your work and deliver an exceptional service
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Great and Friendly workplace
GUEST SERVICE AGENT (Former Employee) –  Welshpool WA19 July 2016
Great place to work. All staff and management were very friendly. Only left due to having children. Would highly reccomend
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Shift work
Relief Co-Ordinator, Line trainer (Current Employee) –  Brisbane QLD28 March 2016
Great team to work with - just have to balance the shift type hours!
Busy environment, constantly changing

Various departments that might be able to work in

Company getting larger so more rules being instigated to manage growing size of Company
Pros
team members supporting each other
Cons
constantly changing roster
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great team to work alongside with
Line Trainer (Current Employee) –  Brisbane QLD20 March 2016
In the busiest of times, the whole team get together to work for the best results with the support of the supervisors.

The shift work hours can be hard and working with travellers that don't understand the need to be on time for flights is frustrating.
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Overall
Recognition and Performance Coordinator (Current Employee) –  Brisbane QLD14 March 2016
A company that is innovative, branded, and has a strong vision. Vibrant and definitely have grown up from the Virgin Blue days.
Pros
Travel
Cons
Wages
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Always Changing and Challenging Role
Cabin Supervisor (Current Employee) –  Sydney NSW10 January 2016
A typical day at work can vary when you are on an aeroplane.
Hardest part of the job is doing our usual day with weather disturbances.
Enjoyable part is the crew and day to day activities its an overall fun job.
after 14 years I still learn different things.
I was classed as management in a supervisor role. but worked in the office with Management I have no concerns there.
Pros
Travel
Cons
Disruptions ie stuck in a port from home
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Overall rating

4.1
Based on 41 reviews
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Ratings by category

3.9Work/Life Balance
3.7Salary/Benefits
3.7Job Security/Advancement
3.5Management
3.8Culture

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