Virgin Australia Airlines
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Virgin Australia Airlines Employee Reviews

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Australia95 reviews
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5.0
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I would recommend anyone wishing to work as cabin crew to work for Virgin Australia. You need to be aware that commencing salaries are under $40 k per year including overnights. However the staff travel benefits for you and direct family members are very generous.
Pros
staff travel benefits and extremely generous
Cons
long hours, unhealthy environment long term flying in an aliminum tube
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4.0
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The opportunities and job satisfaction often depends on the direct manager. Many managers have their own agenda and you have to fight for being heard. There is little direction in some departments as the departmental strategy is unclear or underdeveloped. However, the camaraderie in the VA team is fantastic. There is ability to work from home and be flexible when it comes to family and school pick ups. There is little development for new managers on how to ensure their teams are engaged. Personal development is up to the individual. Developing your skills is not a priority for the company. Overall they are a great company and the new CEO has taken a great interest in employee satisfaction and engagement.
Pros
Travel credits, flexible work arrangements, team culture
Cons
Missing departmental strategy, little ability to upskill, red tape
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4.0
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Great culture really good team!
benefits of course is cheap travel, shift work makes for good work/life balance.

Salary is pretty low and can be stressful in short staffed and disrupt situations.

Progression within the company is hard as its seniority based
Pros
Travel
Cons
Low pay hard to progress
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4.0
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Varied work load, no 2 days are the same. You meet so many different people from all walks of life and the job itself is very rewarding. Career advancement opportunities, the sky is the limit.
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4.0
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worked for virgin Australia for 2 years .best 2 years of my life .
good environment and good people . everyone is friendly and fun to work with . heaps of downtime. defiantly would go back if i had the chance
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5.0
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VA is an incredible company that has suffered from poor leadership from the last CEO. The people at VA are second to none and they deserve to be lead by a great leader.
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5.0
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excellent company to work for. flexible for those who have young children and family orientated. lots of fun to work for and are supportive of staff. the work place feels like one big family. they do a lot of fundraising bake sales and they have great staff perks.
Pros
discounted flights, accommodation, travel insurance
Cons
not much staff parking
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5.0
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No two days are the same at all. Each day is unique and different. Through out the day the work load does vary but is very consistent. There’s a lot of communication that needs to be done between all departments to ensure the set tasks are met.
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5.0
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Virgin Australia is an outstanding brand to work for with an caring culture toward every team member. You can advance your career here and if you are committed to your job you are rewarded.
Pros
Not a job its a lifestyle
Cons
Not a job its a lifestyle
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5.0
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Virgin Australia is a fast paced working environment but our personalities are always welcome. Being compassionate and using empowerment is encouraged based on Company's standards
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5.0
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The airline industry is a fun, flexible and rewarding career with many options for advancement or movement within different departments. Travel perks are definitely worth a mention
Pros
Travel benefits
Cons
Occasional long day
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4.0
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Overall a great company to work with great fellow colleagues who are also customer and care focussed. Everyday is different and if you enjoy customer care than this is a great position to expand your experience and to look at new career pathways.
Pros
challenging, excitting, different and great work collegues
Cons
away alot
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5.0
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The most valuable lesson I learned from working at Virgin Australia is that, you have to be patient,people matter and we are all facing our own battles. Virgin strives on heart felt, genuine and compassionate people, which is continuously displayed in every single crew member. The connections built with the passengers in such a confined environment in limited time is incredible. A little goes a long way.
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4.0
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Great company to work for before covid -19.. working at virgin was like a big family, working as a team to achieve results and great benifits in travel
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5.0
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• Communicating with external stakeholders via email, phone and chat to
• Reschedule and emotionally settle passengers who are victims of circumstantial

problems such as overload periods or bad personal circumstances.
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1.0
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Very over managed company with so many employees climbing on the top of each other and dobbing in other people in order to try and rise up the ladder to management positions where the salaries are far too high.
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4.0
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Very fun and very fast paced. If you are the right person with a lot of energy, a need to please and a strong work ethic you will love being VA Cabin Crew. You need to be able to fit your personality into a team that changes every day, keep smiling when things are going wrong and always maintain your composure.
The rewards are there: promotions, good pay, a decent company with some good managers. Your cabin crew manager is responsible for how far you go and whether you thrive or not. Managers are untouchable and are never held accountable.

If you get a self serving manager, you will go nowhere and nobody will listen to your complaint.
Pros
Staff travel, happy passengers, fun workplace
Cons
Long days and shift work, cleaning the aircraft, some shockingly bad managers.
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4.0
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Have to fight for hrs to get pay check up but was great .heaps of t training class work an work on computer .security checks an fitness test that you have to pay for .
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5.0
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fun workplace like a big family to work for can be vey busy at times and stressful at times but very enjoyable

the hardest part of the job can be the weather
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1.0
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Full of their own self generated publicity. A work environment with very poor morale and desperately under-resourced in some areas. This is a poorly managed company that cannot make a profit over many years, so their first action is get rid of staff in the back offices rather than look at efficiency improvements. Their IT systems and archaic software is an embarrassment for a company this size, but it saved some pennies outsourcing IT to India despite the poor resultant efficiency.
Sometimes you have to invest in the right areas to make money in the medium term. This company is controlled by bean counters who do not understand Aviation has very different requirements to other businesses.

Low wages comparative to industry standards, which accounts for the large staff turnover.
Pros
Some good people to work with.
Cons
Employment is on price not quality thus many middle managers are poorly suited to lead staff..
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5.0
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Virgin are very supportive, they are strict on CASA requirement but encourage a friendly culture. they are supportive of staff and strict up remaining up to date with training
Pros
Different destinations
Cons
Away from home
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Overall rating
4.2
Based on 116 reviews
5
54
4
46
3
7
2
6
1
3
Ratings by category
3.9
Work/Life Balance
3.9
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
4.0
Culture