My role as operation manager
Operation managers lead teams of chefs and catering assistants. They are responsible for running the day-to-day catering operations and services in agecare kitchen facilities. Catering managers are responsible for monitoring the quality of the food and service and for making sure that their outlets perform well. The most important part of the job is achieving high quality, working with a budget and maintaining high standards of hygiene and customer satisfaction. Typical activities include:
Planning menus in consultation with chef managers
Hiring, training, supervising and motivating permanent and casual staff
Organising staff rotas
Ensuring that health and safety regulations are strictly observed, recorded and archived
Monitoring the quality of the product and service provided
Keeping to budgets and maintaining financial and administrative records
Travel is part of the working day of a operation manager, working in location all over victoria overseeing different facilities.
Shift consist of long hours are most common over christmas period. Catering service as chef manager are more likely to work normal hours.