Vodafone Employee Review
A good company to work for.
Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service
I learnt many new skills in terms of social skills and customer service that has effectively boosted my confidence whilst improving my everyday interactions at a professional level. My work days at Vodafone started at a gradual speed and gave me plenty of time to fit in and assort myself accordingly within the team. The supportive colleagues and exciting atmosphere made work seem much more enjoyable and comfortable. Hardest part of the job is maintaining a smooth attitude and presenting yourself appropriately to each and every customer. the most enjoyable part of the job would be the satisfaction of achieving goals and completing tasks to ensure success.
Long lunch breaks, supportive and understanding team members, location, travel time from my house.
Tiring, mentally exhausting and training is a long process.