Vodafone Employee Review
Average place to work. Average benefits, but work is good.
The network is very unpredictable, thus working in the "NOC" is full of surprises. The average day at work deals with monitoring of alarms, resetting mobile sites remotely and also via ASR routers. Escalation of faults to Resolver groups and also to Downer Engineering if a site visit is required. Notifying the business of the progress of the faults. Learning is an ongoing process because of changes in technology ( FUN and interesting ). Previous management was great, with new management time will tell, so far things have been smooth. My co-workers are good people to work with, because of shift rotation we develop a strong bond, because we can relay on each other. I cannot really point to anything specific being difficult about the job. It is like being in the 5th gear, once you in cruise mode it is smooth sailing all the way. Learning new technologies and applying it to the job. I love to learn about new technologies.
Ratings by category
Medical and employee saving plan ( retirement )
no pay rise, removal of some benefits
It's never dull the customers are colourful characters with a story to tell. The key is to listen and match them to the best options that suit them. As long you know your product line and the customer can see that you do well..
Lunch or dinner never at the same time.
Zero movement for anyone out of the capital city. We were Newcastle based and despite having some incredibly strong process knowledge, we never had any prospect of progression. Territory managers came up maybe once every six months to pretend they cared.
Bad pay, poor flexibility, terrible store management, massive disconnect between retail and corporate
Given excessive work to perform on a weekly basis. Have complained to manager. He assures me that the work is doable and that you need to manage your time better.
80 hours / week