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Vodafone
3.9 out of 5 stars.
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Vodafone

Vodafone Employee Review
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fun workplace

this is the great place to work in i have worked there for few months but that was my exceptional work experience i would love to work there again i would never leave that if i was not relocating at that time thanks

Ratings by category

2.0Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
2.0Management
2.0Culture
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Productive

Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service

Pros

Dicount

Cons

Less pay
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Official response from Vodafone

3 June 2021
Thanks for providing this info - we appreciate your time, if you would like to discuss anything specific regarding your employment please contact us on careers@vodafone.com.au
Same role
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Productive, exciting place to work, supportive team members, good atmosphere to work.

I learnt many new skills in terms of social skills and customer service that has effectively boosted my confidence whilst improving my everyday interactions at a professional level. My work days at Vodafone started at a gradual speed and gave me plenty of time to fit in and assort myself accordingly within the team. The supportive colleagues and exciting atmosphere made work seem much more enjoyable and comfortable. Hardest part of the job is maintaining a smooth attitude and presenting yourself appropriately to each and every customer. the most enjoyable part of the job would be the satisfaction of achieving goals and completing tasks to ensure success.

Pros

Long lunch breaks, supportive and understanding team members, location, travel time from my house.

Cons

Tiring, mentally exhausting and training is a long process.
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Sales

Despite the role being retention it was essentially Sales. immediate manager was great but upper management were a nightmare. OHS concerns were extremely difficult to address. Pay was good and work/life had clear distinction.

Pros

chill out area (but no time to enjoy it really)

Cons

Awkward office space
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