Vodafone
3.9 out of 5 stars.
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Vodafone Employee Review

Productive, exciting place to work, supportive team members, good atmosphere to work.

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
18 August 2019
I learnt many new skills in terms of social skills and customer service that has effectively boosted my confidence whilst improving my everyday interactions at a professional level. My work days at Vodafone started at a gradual speed and gave me plenty of time to fit in and assort myself accordingly within the team. The supportive colleagues and exciting atmosphere made work seem much more enjoyable and comfortable. Hardest part of the job is maintaining a smooth attitude and presenting yourself appropriately to each and every customer. the most enjoyable part of the job would be the satisfaction of achieving goals and completing tasks to ensure success.
Ratings by category
4.0Work/Life Balance
4.0Salary/Benefits
4.0Job Security/Advancement
5.0Management
4.0Culture
Pros
Long lunch breaks, supportive and understanding team members, location, travel time from my house.
Cons
Tiring, mentally exhausting and training is a long process.
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Customer Service Representative (Former Employee) - Mascot NSW
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Official response from Vodafone
3 June 2021
Thanks for providing this info - we appreciate your time, if you would like to discuss anything specific regarding your employment please contact us on careers@vodafone.com.au
2.0
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18 February 2018
Same role
Customer Service Agent (Former Employee) - Hobart TAS
Despite the role being retention it was essentially Sales. immediate manager was great but upper management were a nightmare. OHS concerns were extremely difficult to address. Pay was good and work/life had clear distinction.
Pros
chill out area (but no time to enjoy it really)
Cons
Awkward office space
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5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
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19 January 2018
Same role
customer service (Current Employee) - Sydney NSW
Vodafone has a great working environment and also gives good work life balance. My manager encourages me for all the challenges. It's a good learning and training experience. there is always something different that motivates you to work more. Good Support. Good Culture. Flexible working locations, Good Benifits, Amazing Company that has given me the opportunity to meet hundreds of types of different people. Vodafone is a very nice place to work.
Pros
Good work life balance, job security, training
Cons
till now i am happy with my job
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  1. Productive, exciting place to work, supportive team members, good atmosphere to work.