Vodafone
3.9 out of 5 stars.
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Vodafone Employee Review

Unless you’re in Sydney, do not expect any advancement in your role.

1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
17 October 2020
Zero movement for anyone out of the capital city. We were Newcastle based and despite having some incredibly strong process knowledge, we never had any prospect of progression. Territory managers came up maybe once every six months to pretend they cared.
Ratings by category
1.0Work/Life Balance
1.0Salary/Benefits
1.0Job Security/Advancement
1.0Management
1.0Culture
Pros
Free phone
Cons
Bad pay, poor flexibility, terrible store management, massive disconnect between retail and corporate
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Official response from Vodafone
5 May 2021
Appreciate your feedback, we’re sorry to hear you had a negative experience and would love the chance to discuss this with you further, please get in touch via careers@vodafone.com.au
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Retail Store Associate (Former Employee) - Newcastle, NSW
Duties *Opening and closing store *Processing Point of Sales start and end of shift *Banking *Stock Orders *Stock Replishment *Checking emails *Servicing *Processing Plans *Store Cleaning *Customer Service Management In store training dependant on manager was somewhat lacking Short term knowledge was unrealistic for person new to business Co-workers *Friendly *Some were helpful *some provided better training then managers Hardest Part *Sales Targets *Difficult Customers Enjoyable Part *Always busy with something to do *setting up phones for customers *problem solving devices issues
Pros
Cheap Plans within company for staff.
Cons
Face to Face Training was poor.
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Franchise operator (Former Employee) - South West Sydney NSW
It's never dull the customers are colourful characters with a story to tell. The key is to listen and match them to the best options that suit them. As long you know your product line and the customer can see that you do well..
Pros
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Cons
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Official response from Vodafone
2 June 2021
Thanks for taking the time to review - we appreciate the feedback. If you'd like to discuss further we'd love to chat to you, please get in touch careers@vodafone.com.au
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Analyst (Current Employee) - North Sydney NSW
Given excessive work to perform on a weekly basis. Have complained to manager. He assures me that the work is doable and that you need to manage your time better.
Pros
Tready image
Cons
80 hours / week
Was this review helpful?
Official response from Vodafone
5 May 2021
Thanks for taking the time to leave us a review. We’re sorry to hear you are experiencing this, would really urge you to get in touch via careers@vodafone.com.au to discuss further.
  1. Unless you’re in Sydney, do not expect any advancement in your role.