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3.9 out of 5 stars.
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Competitive

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Working in sales allows you to push yourself to understand what the customers need. Sometimes management are a bit dodgy selling more or telling customers they can save more but geting put on to longer contract without disclosing all the information.
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Official response from Vodafone

4 July 2021
Appreciate the feedback, and really urge you to get in touch so can discuss this further, please contact careers@vodafone.com.au
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Αρκετά καλά

Πολλά κακά σχόλια για την Vodafone... Εργάζομαι αρκετούς μήνες, απο τον 3ο μήνα είμαι στο σπίτι. Μισθός ο βασικός, ωστόσο λίγο να προσπαθήσεις και να φτιάξεις τα stats σου τα bonus τον κάνουν ικανοποιητικό. Όταν υπάρχει κίνηση στο τηλ κέντρο μπορεί να γίνει ανυπόφορο ωστόσο είναι θέμα συνήθειας. Μπορείς να πάρεις time offs χωρίς μεγάλο πρόβλημα (unpaid). Έχω εργαστεί και σε άλλα τηλ κέντρα, το Technical της Vodafone μπορεί να είναι το πιό περίπλοκο ωστόσο είναι το μόνο που θα μπορούσα να μείνω για καιρό ακόμα . Πληρωμή στην ώρα της με όλα τα extra, καμία υπερωρία. Εντάξει οι πελάτες μερικές φορές μπορούν να γίνουν ότι χειρότερο αλλα είναι θέμα χαρακτήρα, δεν χρειάζεται να τα παίρνεις προσωπικά. Γενικά μην τα ισοπεδώνουμε όλα, καμία δουλειά δεν είναι ρόδινη, ειδικά στην αρχή που χρειάζεται χρόνος να αφομοιώσεις την ύλη. Αλλα το να κάθεσαι 7 ώρες / 5 μέρες , να λύνεις προβληματάκια και να πληρώνεσαι επιπλέον του βασικού (εφόσον είσαι αποδοτικός) , κανείς δεν θα στο δώσει στην Ελλάδα. Συστήνω ανεπιφύλακτα.

Pros

Home office, Time offs

Cons

Πίεση, Low tech / αγενείς πελάτες, μισθός
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Lavoro interessante, stimolante, ma con scarse prospettive in quanto nel mio caso a tempo determinato.

Esperienza positiva, ottima occasione per testare ed ampliare le proprie abilità in ambito di lavoro di gruppo, per obiettivi e problemi solving.

Pros

Buoni pasto, ampliamento amicizie, luogo di lavoro piacevole
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Ambiente laboral beneficiario

La parte más difícil fue en lograr encontrar al comprador para así lograr tener la oferta del trabajo.
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Productive

I love working with vodafone. I have good and bad experience with vodafone but over all I love to work with vodafone. If there any chance definitely I will work with vodafone

Pros

All good

Cons

Some idiots r alao working with vodafone and thwy are not fit for their job roles.
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I was warned but said I'd try it out for myself, Unfortunately this was a complete waste of time

Very poorly managed, no clear lines of demarcation, lacking in effective process and no SLA in place, just make things happen as you go type of job.**The company lacked providing a clear commission structure** Volatile Commission structure changes, sometimes mid month you will find out, which I'm sure you agree for someone in sales this is very demotivating.***Not mentioned in interview***Several Caveats are in place which must be achieved @ 100% to unlock any commission, coupled with the above leaves you wondering what if anything can you make next month.**The training academy** Unfortunately the product knowledge had huge gaps... I felt no one really understood the products but more sold on the basis of a price comparison rather than finding a solution for a client's pain points.The team of BDM's in SME were predominantly very childish & unprofessional.. feels more like a call center job than a BDM role due to the culture you need to work in.

Pros

Vodafone paid mobile package

Cons

Very long hours, unattractive commission package
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Potrebbe essere migliore

Ma chi è a tempo indeterminato non può stare sullo stesso piano dello schiavo operatore ma che cosa ci si aspetta in un ambiente di questo tipo

Pros

Si impara qualcosa

Cons

Ambiente ansiogeno
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great company

good for experienced people.Good Domain Knowledge Good working environment Different skills available to grab Associate Delight w.r.t Events Onsite opportunity available
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Hitler would of been a better boss

If you’re not in with the “clique” you’re out with the rest of the normal people. Always picking up other people’s work that they have never finished from the previous calls.

Pros

Systems going down.

Cons

Systems working
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incredibly stressful

managers do not pay any sort of attention to you, expect you to know everything from the training and dont repeat anything, floor is cramped and barely anyone offers help
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Just another number

I first got the job when covid started and was doing outbound and selling additional lines training was very good first 2 weeks on the job was good because I was doing well, then it all started getting to me like customer hanging up and being aggressive then because of covid the department got wiped and I went into upgrades with NO training for that job or the systems I was expected to know how to do something id never done before, now Vodafone has recently changed to its flexible plans and its AWFUL there's no breaks in between calls, systems aren't working properly and losing sales I got put on a pip for not making a enough sales and I keep losing them because the system isn't working!! How am I supposed to make sales when the system is fighting me on it. Your just another number is this place it is life sucking, and if you ever have to ring customer care for there help good luck i had to ring them 4 times earlier for the one customer and each time they just hang up on you and don't even do there jobs.

Pros

Bonus (when its not being stripped from you, because you didn't sell enough additional lines, they took £400 that i earned for meeting all other targets away from me)

Cons

30 min lunch, just another number, Managers never help or answer your questions and so much more
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Ambiente di lavoro dinamico, giovanile, stimolante

Grande professionalita’, azienda all’avanguardia, sede di lavoro, team, disponibilita’, flessibilita’ nel cambio turni, buoni pasto e stipendio adeguato. Esperienza personale breve ma di alto profilo rispetto ad altre aziende. Ottima
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Culture doesn’t reflect messaging

Company tries to be agile and collaborative but middle management and mid level employees who have been in the business for a long time are still stuck in old mindset and unfortunately have the most presence and authority in the business. This may change through time as these people drop off and are replaced with new employees who are hired with the ideal mindset.

Pros

Work/life balance

Cons

Culture can be individualistic
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Empresa com forte abalo emocional

Empresa com cobrança extrema, falta de empatia, transforma o equilibrio emocional, estressante demais.

Pros

vale alimentação

Cons

trabalho exaustivo emocionalmente
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Employer of Choice

Vodafone is employee centric. It is wonderful to to be appreciated and rewarded. This results in happy and productive workforce by default. Bravo to Vodafone.

Pros

Flexibility
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Good commission structure

Okay place to work, managers are good however there is a lot of people who don’t care about the job so it can be hard to stay motivated when nobody around you is being competetive.

Pros

Ok bonus

Cons

Strange management choices
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Pesima

Muy mala experiencia, siempre hay problemas con los clientes y te obligan a vender cosas que luego no cumplen.

Pros

Ninguna

Cons

Muchas horas para ganar poco
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Good company

Enjoyed my 8 years at Voda. Lots going on and lots of opportunties internally. Decent bebefits and nice offices. IT and desktop tools generally pretty good.

Pros

good culture & people

Cons

You must drive your own career. Sitting still = sinking!
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Purtroppo vogliono solo giovani...

Finché la ditta esisteva in CH siamo stati bene... sono molto esigenti, devi lavorare veloce e bene! Non ti viene regalato niente.

Pros

Posteggio a disposizione
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shocking culture and bullish management behaviours

never apply would be my opinion! The culture is a 'do what we say' with no 'Partner' relationships! Learnt nothing, if anything they have a lot to learn! Hardest part of the job was seeing your support management.
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Productive and Fun.

This company really is worth it to work for, it gives you many good benefits such as a gym and even the buildings by them selves are good enough, you get a month training from home and a month at the office to learn and there are floorwalkers to help you through anything you're dealing with and everyone there is so supportive, the tremendous amount of support is unbelievable.

Pros

Social Life, healthcare, benifits

Cons

Salary
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