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Vodafone Employee Reviews in Newcastle NSW

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3.5
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Sales Driven & Fast Paced

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Duties *Opening and closing store *Processing Point of Sales start and end of shift *Banking *Stock Orders *Stock Replishment *Checking emails *Servicing *Processing Plans *Store Cleaning *Customer Service Management In store training dependant on manager was somewhat lacking Short term knowledge was unrealistic for person new to business Co-workers *Friendly *Some were helpful *some provided better training then managers Hardest Part *Sales Targets *Difficult Customers Enjoyable Part *Always busy with something to do *setting up phones for customers *problem solving devices issues

Pros

Cheap Plans within company for staff.

Cons

Face to Face Training was poor.
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Unless you’re in Sydney, do not expect any advancement in your role.

Zero movement for anyone out of the capital city. We were Newcastle based and despite having some incredibly strong process knowledge, we never had any prospect of progression. Territory managers came up maybe once every six months to pretend they cared.

Pros

Free phone

Cons

Bad pay, poor flexibility, terrible store management, massive disconnect between retail and corporate
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Official response from Vodafone

5 May 2021
Appreciate your feedback, we’re sorry to hear you had a negative experience and would love the chance to discuss this with you further, please get in touch via careers@vodafone.com.au

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