Employee (Former Employee) – Epping VIC – 7 November 2018
Terrible treatment of staff by upper management. Massively disorganised. If you are anything below a manager you are treated like a nobody. If you're a casual or part-time worker you are treated like you don't have any sort of education. You will be chewed up and spat our no matter how hard you work, your ties there, or your quality of work. Work load expectations are unreasonably high.
They will not hesitate to get rid of you if it saves them money, even if it sacrifices quality of product or service.
worked at volkswagen for a while, would never recommend working there to anyone, the customer experience managment team are bullies, they favour certain employees, workload is shocking and you are never appreciated.
My first sales job gave me a great base in the motor industry. Here I was trained through VW Uk and built up a loyal client base in Edinburgh. The culture in the showroom was that of a driven hard working team.
Productive workplace with people you can get along with.
Pre-apprenticeship Mechanic/Technician (Former Employee) – Perth WA – 31 January 2017
Almost always busy at VW which provided a good learning experience with a range of different light vehicles. The culture varies a lot here with people coming from all over the world but still everyone gets along. There isn't really anything hard about working here but if there was people could lend you a hand easily.
Early starts and straight into it, from follow to new clients there was never a dull moment.The team are more like my family and regularly have dinner with currently.The hardest part was trying to make everyone happy.The most enjoyable was helping people.
Service Technician (Current Employee) – newcastle,nsw – 5 October 2015
hard working company with excellent training programs but unfortunately not alot of opportunities after apprenticeship ends loads of politics and not alot of opportunities from the company to put into training after apprenticeship.
Pre-Delivery Coordinator / Workshop Manager (Former Employee) – Osborne Park, Western Australia – 2 June 2015
One of those defining work places where I met so many great people that even though we no longer work together we stay in touch. It was breeding ground for success. The people I worked with have all gone on to greater positions either at the dealership or other ones.
Working for vw was great. I learnt a lot there and enjoyed working for the company. My days tend to fly past because of the work load but I didn't mind because the work was enjoyable. Starting off in reception and admin work I then moved into customer relations where I was calling all the customers that came through the dealership and discussing their experience with us. I enjoyed this because I love customer interaction and finding out how what they loved about us and what they didn't love so much and how we could change that for them. The hardest part of the job was probably dealing with upset and angry customers over the phone. Some customers weren't afraid to say how they were feeling and would demand things from me such as a free service for compensation so being able to turn their negativity around was a skill I developed. I enjoyed the work because my management saw my potential and moved me forward into different fields of work.