Terrible attitude from HR, ZERO support from senior management.
Security Officer and Crowd Controller (Former Employee) – Ayers Rock Resort. – 15 December 2018
Sadly, relocated to Ayers Rock Resort from NSW in 2012 as a Security Officer. Having worked in a vast field of the industry upon arriving and seeing what the security control room was like I knew it wasn’t going to be an easy adjustment. They lacked to provide the necessary equipment in order for us to do our role effectively, I was there in winter and we didn’t even have jumpers/jackets given to us where on occasion can easily get into the minuses at night.
The primary role just like any in the industry is to protect people and property though without having management and HR backing us was a real let down.
We were instructed to what we had to do, abiding by NT legislation though when we enforced the rules HR and alike 9/10 revoked the punishment and let everyone get away with murder, (not in the literal sense)
Having the Police in Yulara would make you think it’s going to be reasonably safe working and living there, absolutely not. Back then most residents didn’t call the police in an emergency but instead us as we had a much quicker response time. During my 6 months, I attended, first on the scene violent assaults, domestic abuse cases and brutal sexual assaults. None of this reaches the media either.
I highly doubt things have changed.
No support from management, Hr, Security Manager. Everyone hates Security.