3.9 out of 5 stars.
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Westpac Group Employee Reviews

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Australia430 reviews

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3.9Work–Life Balance

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good pay and extensive training, difficult customers, micro-managed and KPIs that contradict themselves
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Professional HR team

Skilled team of HR practitioners who work well together to deliver on the People strategy. Some pockets of innovation, and a good focus on corporate social responsibility
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Working for 5 years good culture and management, limited ways to develop career without degree

Westpac certainly has been a great place to work however depends heavily on your manager and leaders. The culture wants you to improve and is supportive. Pay is okay. Limited ways to at career development if you do not have a degree or want to get into management/sales
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Very poor environment, if you leave your desk for 5 min the whole system shuts down and team leaders start chasing you up. The micromanaging is crazy. idk why its like this
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Good place to work

It totally depends on your team and the manager. Most of the work is slow-paced, if you are lucky enough you will have a supportive manager who can guide you.
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Westpac Group insights

Based on 15 survey responses
Areas for improvement
  • Energising work tasks
  • General feeling of work happiness
  • Sense of belonging

Bullying culture- especially at Parramatta

The culture is appualing. I went to HR, the manager and nothing happened. Their attrition is high but the individuals who cause people to leave are still there. I would not recommend anyone to work with the team that are in commercial banking in Parramatta. Mental health is more important and certain individuals who caused are still there. The regional manager did nothing! I left for my own good.


Bullying.. long hours..no support..
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Great culture

Great culture at westpac, very friendly people with good management. People take the time to teach you complex concepts and are very helpful. Pay is a lot better than I thought. Would highly recommend
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Supportive team with tight deadline

Too many restructures hence people are laid off and are not able to add value to the business. Higher-pay folks are at risk of being made redundant. My team members are supportive and the team leader is the driving force hence my role is secured. A lot of projects underway and limited resources.
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Business analyst

Good company to work for, good perks, work life balance & lots to learn. But recent changes in leadership has made lot of people redundant. Hopefully things improve, otherwise a good company to work for
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Good salary and offices

It was a life-balanced, well-paid job without too much stress in nice offices. Hardest part was learning tasks I hadn't done before. Company was very aware of its employee responsibilities where it counted.
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It’s alright

Alright progression, it’s a little bit too stressful for the small salary you get. Short-term very good for knowledge and career, long-term not ideal. Everybody seems exhausted.
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It was good, I enjoyed it. Everyone was nice, I liked my team. great skills in the time there. Hardest part was during covid, Management was awesomedd
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Decent job . Bad upper management company direction

The job itself is enjoyable when your in a good branch and have capable upper management. When you have a management structure who only care about achieving home loan targets. The other 70% of what bankers do is taken for granted.
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Great Colleagues but Hard Target

The work target is not easy to achieve. The management talk about numbers all the time. They make you feel like quantity is even more important than quality.
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High workload and goalposts always changing

Depending on Dept you can be paid well. Workload is high and everyone is stressed. You need to know the EA and ask for your benefits. It’s really dependant on your manager and your team. Lots of people working different salaries for the same job.
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No organisation wide standard work culture, it all depends on your team and manager

This is one organisation i saw in my 20 years of career which has no organisation wide process or soul. Everything is customisable, so you may have a dream-come-true or a nightmare experience, depending on your manager or your team.Salary wise, its average to market, but big brand and centralised office location works.
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Good culture

Good culture. Supportive staff. A lot of growth opportunities. Employees are rewarded bonuses for going above and beyond. There could be a lot of pressure to meet your targets.
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Great to start but not to stay

Great to learn but not best to develop a career over the longer term, a lot of instability with repeated restructures. Bottleneck of Manager level positions, without meaningful career progression that makes it hard to progress to Head of
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Very competitive.

Typical hierarchical major financial organisation. It's not "what" you know, but "who" you know.They listen... if you tell them what they want to hear.
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Great workplace, learnt a lot under a supportive manager and a great first step into a fast-paced, corporate and professional environment. Supportive employees.
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Pretty supportive company to work forThey take into account work life balance.Training could have been better as you need to push management for 1 on 1 feedback
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Overall rating

Based on 599 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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