3.3 out of 5 stars.
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WesTrac Employee Reviews

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3.2Work–Life Balance

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Good to gain experience but still using old system, less productive

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Good in gaining experience around machines for mining.But WesTrac is still using the old system which makes it less productive. There is initiative to change but slow pace.
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Frustrating, very stressful if you are not in the purple circle

Was once a work place where experience and knowledge was appreciated and respected.It is now full of people with no understanding of the importance of customer relationships.It is now completely transactional.Very click work place full of silos and massive ego’s


Caterpillar product, great floor level people


Management is lost
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WesTrac insights

Based on 3 survey responses
Areas for improvement
  • Overall satisfaction
  • Ability to learn new things
  • Supportive environment

Very poor

Not a good place to work Looks good from the road that's where it starts and finishes50hr week for a pay that you could easily make elsewhere working 38hrs
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Warehouse operator/picker

Working in the warehouse as a picker. You are constantly walking or standing for 5+ hours. No opportunity to rest or sit.Not a lot of communication from management,Repetitive work.Not a lot of opportunity to work in other areas of the warehouse.


Great cafeteria with competitive prices


No advancement opportunity to learn other areas, maybe in the long term. Definitely not in the short term
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Productive and fun

I love working at Westrac and the relationship with bosses is great, it’s more like a second family working at Westrac very good experience on different machines.


Discounts on CAT tools, flights and other online shopping


Not enough money
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Never recommend

Absolutely hated working at westrac south Guildford, the supervisors are clowns who aren't fit for the job, managers lol what are they? Poor management, would never recommend working at that site ever.
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Good workmates mixed with poor leadership at times. Some Managers have no enthusiasm or energy

Not too bad a workplace. Good fellow workers. Poor Managers. PPE and boots supplied. Plenty of banter in a good way. I wouldn't feed anyone in HR though.




Poor Leadership and Decision making
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Pressure based

Would not recommend unless higher management change.Not a place to work if you have ideas and opinions Basic training provided for your job description, No additional training on new products if you are based west of blue mountains Not a place to go if you want to improve your self or gain training


Long hours not family friendly
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Productive and well organised

Very good work place with unlimited opportunities to progress your career and with the training capabilities second to none very good atmosphere and place to work


Back up and support
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Bad culture and career stagnation and you can expect performance to drop

Performance reviews often overlooked until pushed. The head wouldn't know what the tail was doing in poor management practices. Management wouldn’t confront bad team issues until too late. Hiring a mate program that gets you $ doesn’t often produce quality. Yet management puts too much blind faith in very bad supervisors. Quality wasn't a concern nor hostile work environments. My workperformance dropped along with the quality of new hires that fostered a bad environment with coworkers and disrespect towards supervisors (albeit being unfit).


Travel to other branches at times/ decent pay


No overtime until 50 hours
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Disorganised company, poorly managed, inexperienced supervisors

At this particular branch the morale is horrendous. Tradesmen think their s**t doesnt stink. The attitude from majority of the trades in the workshop is very poor and belittling. Supervisors are not capable of the roles they are in. People sneakily watch you to see if you are doing anything wrong and report you for anything minutely out of the ordinary. Personnel have been in their positions for too long that they are miserable and bring everybody else down with them. Very bad culture and traits to have in a workplace that is trying to succeed. If you are able get competencies/tickets elsewhere do it, the institute could not organise training if it slapped them in the face.


Occasional lunches site wide, get paid on time


Poor morale, poor attitudes, incompetent supervisors/managers. Very disorganised "state of the art" training facility
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Worst company I have ever worked at.

Westrac has an awful culture that starts with management and makes it way down throughout the team. Blame game, unqualified managers being promoted into positions they are incapable of managing. Borderline bullying. The morale is always low and people don’t want to come into work. The People and Culture department is the worst I have even seen. Nothing changes and nothing will change. I would never recommend Westrac to anyone


The pro was the day I left


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nice workplace, productive and well balanced

1. Prioritize safety protocols 2. learn to use my skill in troubleshooting with new tools and equipment co-workers are approachable and helpful, sharing ideas.
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Little to no incentives to work hard, insensitive management

There is no incentive to do anything more than the bare minimum, other than meaningless awards and titles not worth the paper they are scribbled on. Hopefully you do not find yourself in a situation outside of work that affects work (change of roster, days off etc) as you will be thrown under the bus without a second thought.
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Work via Temp Agency

Very 'heavy' atmostphere in my area and adjoining area. Negative and unhelpful female 'seniors', in particular. Obvious bullying, back-stabbing and bad attitudes by those in charge, which appeared to rub-off on a few others who seemingly just wanted to 'prove their worth' and keep their jobs. Few had interest in assisting others willingly and/or with a smile on their faces ...
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Ok place to work

Management is very ignorant of staff on the floor Very slow to respond to personal issues Staff that they employ are not skilled tradesman They seem to employ whoever they can get at the time
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Poor culture

Terrible moral, no pay increases for 8 years not even CPI. No support from Management, not looking after staff unless they are the ones that are 'selling' machinery!
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The specific branch i worked for managment became an issue

Was a great place to work 1 time ago however the kalgoorlie branch changed once a new manager was appointed. Things may have changed by now but will need to take a chance.
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Dont do it

No training/instructions from management. Culture is to give family members/friends jobs with no prior experience over staff that's been there for years. Pay is the worst in Newcastle and is impossible to reach a decent wage due to the steps you have to go through due to a "matrix" created 20 years ago. Hours of work is deplorable for award(nice way of saying minimum) wage and you tend to work 14 hours per day with travel so forget having a family life!!
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Terrible safety culture

Not a happy workplace. many people were job hunting and others were just doing what they had to to make their job complete. there is a very poor safety culture and unhappy workers.
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Field service Technician

If you not in the purple circle ⭕️ then your life is miserable, lots of bullying and discrimination that’s really toxic .No development for every one its only for the people in the purple circle only, and they like cheap labor from blue tongue so they pay less.supervisors have no public relations or knowledge.
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Overall rating

Based on 64 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
3.1 out of 5 stars for Culture

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