WesTrac Employee Reviews

Good in gaining experience around machines for mining.But WesTrac is still using the old system which makes it less productive. There is initiative to change but slow pace.

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Frustrating, very stressful if you are not in the purple circle

Customer Service (Former Employee) - Tomago NSW - 24 May 2023

Was once a work place where experience and knowledge was appreciated and respected.It is now full of people with no understanding of the importance of customer relationships.It is now completely transactional.Very click work place full of silos and massive ego’s

Pros

Caterpillar product, great floor level people

Cons

Management is lost

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WesTrac insights

Based on 3 survey responses

Areas for improvement

Overall satisfaction
Ability to learn new things
Supportive environment

Very poor

Warehouse Worker (Former Employee) - Tomago NSW - 11 February 2023

Not a good place to work Looks good from the road that's where it starts and finishes50hr week for a pay that you could easily make elsewhere working 38hrs

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Warehouse operator/picker

Warehouse Operator (Current Employee) - Tomago NSW - 19 May 2022

Working in the warehouse as a picker. You are constantly walking or standing for 5+ hours. No opportunity to rest or sit.Not a lot of communication from management,Repetitive work.Not a lot of opportunity to work in other areas of the warehouse.

Pros

Great cafeteria with competitive prices

Cons

No advancement opportunity to learn other areas, maybe in the long term. Definitely not in the short term

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Productive and fun

Diesel Fitter (Current Employee) - Perth WA - 25 April 2022

I love working at Westrac and the relationship with bosses is great, it’s more like a second family working at Westrac very good experience on different machines.

Pros

Discounts on CAT tools, flights and other online shopping

Cons

Not enough money

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Never recommend

Forklift Operator (Former Employee) - Perth WA - 26 March 2022

Absolutely hated working at westrac south Guildford, the supervisors are clowns who aren't fit for the job, managers lol what are they? Poor management, would never recommend working at that site ever.

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Good workmates mixed with poor leadership at times. Some Managers have no enthusiasm or energy

Warehouse Operator (Current Employee) - Tomago NSW - 3 December 2021

Not too bad a workplace. Good fellow workers. Poor Managers. PPE and boots supplied. Plenty of banter in a good way. I wouldn't feed anyone in HR though.

Pros

Workmates

Cons

Poor Leadership and Decision making

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Pressure based

Mechanical Fitter (Former Employee) - Bathurst NSW - 16 November 2021

Would not recommend unless higher management change.Not a place to work if you have ideas and opinions Basic training provided for your job description, No additional training on new products if you are based west of blue mountains Not a place to go if you want to improve your self or gain training

Cons

Long hours not family friendly

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Productive and well organised

Product Support Adviser (Former Employee) - Mt Thorley NSW - 21 March 2021

Very good work place with unlimited opportunities to progress your career and with the training capabilities second to none very good atmosphere and place to work

Pros

Back up and support

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Bad culture and career stagnation and you can expect performance to drop

All Rounder warehouse (Former Employee) - Regional NSW - 18 March 2021

Performance reviews often overlooked until pushed. The head wouldn't know what the tail was doing in poor management practices. Management wouldn’t confront bad team issues until too late. Hiring a mate program that gets you $ doesn’t often produce quality. Yet management puts too much blind faith in very bad supervisors. Quality wasn't a concern nor hostile work environments. My workperformance dropped along with the quality of new hires that fostered a bad environment with coworkers and disrespect towards supervisors (albeit being unfit).

Pros

Travel to other branches at times/ decent pay

Cons

No overtime until 50 hours

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Jobs at WesTrac

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Storeperson - FIFO Port Hedland 1

Bunbury Field Service Supervisor

Disorganised company, poorly managed, inexperienced supervisors

Mechanic (Former Employee) - Sydney NSW - 9 January 2021

At this particular branch the morale is horrendous. Tradesmen think their s**t doesnt stink. The attitude from majority of the trades in the workshop is very poor and belittling. Supervisors are not capable of the roles they are in. People sneakily watch you to see if you are doing anything wrong and report you for anything minutely out of the ordinary. Personnel have been in their positions for too long that they are miserable and bring everybody else down with them. Very bad culture and traits to have in a workplace that is trying to succeed. If you are able get competencies/tickets elsewhere do it, the institute could not organise training if it slapped them in the face.

Pros

Occasional lunches site wide, get paid on time

Cons

Poor morale, poor attitudes, incompetent supervisors/managers. Very disorganised "state of the art" training facility

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Worst company I have ever worked at.

Human Resources Assistant (Former Employee) - South Guildford WA - 19 June 2020

Westrac has an awful culture that starts with management and makes it way down throughout the team. Blame game, unqualified managers being promoted into positions they are incapable of managing. Borderline bullying. The morale is always low and people don’t want to come into work. The People and Culture department is the worst I have even seen. Nothing changes and nothing will change. I would never recommend Westrac to anyone

Pros

The pro was the day I left

Cons

Everything

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nice workplace, productive and well balanced

Auto Electrician (Former Employee) - KCGM-Kalgoorlie, WA - 5 June 2020

1. Prioritize safety protocols 2. learn to use my skill in troubleshooting with new tools and equipment co-workers are approachable and helpful, sharing ideas.

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Little to no incentives to work hard, insensitive management

Storeperson (Former Employee) - South Guildford WA - 23 April 2020

There is no incentive to do anything more than the bare minimum, other than meaningless awards and titles not worth the paper they are scribbled on. Hopefully you do not find yourself in a situation outside of work that affects work (change of roster, days off etc) as you will be thrown under the bus without a second thought.

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Work via Temp Agency

HSEQ Administrator (Temp) (Former Employee) - South Guildford WA - 18 April 2020

Very 'heavy' atmostphere in my area and adjoining area. Negative and unhelpful female 'seniors', in particular. Obvious bullying, back-stabbing and bad attitudes by those in charge, which appeared to rub-off on a few others who seemingly just wanted to 'prove their worth' and keep their jobs. Few had interest in assisting others willingly and/or with a smile on their faces ...

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Ok place to work

Trades Assistant (Current Employee) - Bathurst NSW - 24 February 2020

Management is very ignorant of staff on the floor Very slow to respond to personal issues Staff that they employ are not skilled tradesman They seem to employ whoever they can get at the time

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Poor culture

Customer Service (Former Employee) - perth - 17 February 2020

Terrible moral, no pay increases for 8 years not even CPI. No support from Management, not looking after staff unless they are the ones that are 'selling' machinery!

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The specific branch i worked for managment became an issue

Mobile plant mechanic (Former Employee) - Kalgoorlie WA - 23 January 2020

Was a great place to work 1 time ago however the kalgoorlie branch changed once a new manager was appointed. Things may have changed by now but will need to take a chance.

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Dont do it

Warehouse Operator (Former Employee) - Tomago NSW - 2 December 2019

No training/instructions from management. Culture is to give family members/friends jobs with no prior experience over staff that's been there for years. Pay is the worst in Newcastle and is impossible to reach a decent wage due to the steps you have to go through due to a "matrix" created 20 years ago. Hours of work is deplorable for award(nice way of saying minimum) wage and you tend to work 14 hours per day with travel so forget having a family life!!

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Terrible safety culture

Area Manager (Former Employee) - Perth, Australia - 17 October 2019

Not a happy workplace. many people were job hunting and others were just doing what they had to to make their job complete. there is a very poor safety culture and unhappy workers.

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Field service Technician

Field service Technician (Former Employee) - Newman WA - 3 October 2019

If you not in the purple circle ⭕️ then your life is miserable, lots of bullying and discrimination that’s really toxic .No development for every one its only for the people in the purple circle only, and they like cheap labor from blue tongue so they pay less.supervisors have no public relations or knowledge.

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