Best job I've had yet, but there are growing pains.
Customer Service Representative (Current Employee) – Portland, ME – 15 February 2019
I get to work from home (not all customer service employees do) and I make about $14 and hour, which I think is more than fair for customer call center in a new position. I am part time, I work about 30 hours a week, but there are plenty of full-time and chances for part-time.
My leads and managers have all been very kind of me, but I think there is a lot of stress on the upper tiers of the company to perform well to meet expectations. Which is a -good- thing, but there is a big difference between the amount of calls an entry level person gets (me) vs someone who has been here longer and sometimes it feels like its too much work for those departments.
I am very enthusiastic and I hope to grow with this company, the culture is awesome, PTO is awesome, benefits are awesome, and I enjoy it here.
Friendly atmosphere, remote work, opportunities, benefits, great pay
Growing pains, small management and development hiccups, call center stress