WHSmith Employee Reviews

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1.0
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No respect for staff.
Sales Assistant (Current Employee) –  Queensland7 February 2019
Whilst individual store experiences may differ the treatment from head office is awful. Not only is there very little opportunity to work your way up in the company (they prefer to hire new staff than promote from within) but they also have no loyalty or respect for their employees and have unrealistic expectations of staff.

Do not work for this company if you take pride in your work as you will receive no encouragement or gratitude and the only things that you will get feedback on are negatives.
Pros
Some of the customers are lovely
Cons
Pretty much everything that has to do with head office
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3.0
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Demanding and bad management
café Assistant (Current Employee) –  Campbelltown NSW28 August 2018
The bottom line for them is cost and this shows with constant staffing issues, bad management of stores, food is left out for long periods with unsafe HACCP policies in place.
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5.0
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Productive & fun work place. Great culture & exciting challenge
Site Manager - Fresh+ (Former Employee) –  Lismore NSW16 August 2017
Fun out going person. Loves a challenge & also reliable.
Certificate 3 in commercial cookery.
Food safety supervisor certificate.
Aussie host retail certificate.
Restaurant services certificate.
Looking for a challenge.
I have been in business management in hospitals, restaurants & cafe, clubs.
Pros
Keeping busy, eorking hard to acheive goals.
Cons
None
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4.0
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working at airport is always fun.whsmith has very good working environment
Retail Sales Assistant (Current Employee) –  Melbourne VIC23 April 2017
In WHsmith, airport its always a busy environment .We have to deal with lot of customers .Inventory moves very fast.Replenishment is an continuous process and also managing inventory is a challenging job.We always have to stay active and fresh to give the best service ,exciting offers and the best products.
Pros
goog working environment
Cons
managing staff is an issue
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4.0
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Nice environment to work in
Customer Service (Former Employee) –  Sydney NSW1 April 2017
Amazing company to work for. great experience. great employees. amazing location, great pay. Got to learn a lot. Met some new amazing people. it was fun working there.
Pros
amazing location
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3.0
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friendly staff
Retail Assistant (Current Employee) –  Sydney NSW27 August 2016
Great place to work, just feel its time to move on.
learnt new skills as well as making new friends from all walks of life and a diversity of cultures is a bonus.Wonderful staff
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5.0
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Productive and friendly work place
Retail Sales Assistant (Former Employee) –  Perth Airport WA13 May 2016
I thoroughly enjoyed my time working at WHSmith. My manager was very fair and friendly, and my co-workers were very welcoming.
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4.0
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Productive workpalce
Assistant Accountant (Former Employee) –  Sydney, NSW8 October 2015
Amazing experience, co-operative management, awesome environment and not to mention that a busy workplace as being head office
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5.0
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AP, AR, Store Banking
Accountant assistant (Current Employee) –  Mascot24 July 2015
I feel happy and enthusiasm working in WHSmith. A lot of coworkers get along very well. We cooperate very often and I learn a lot of accounting and other knowledge there.
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2.0
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see previous
service assistant (Current Employee) –  broadmarsh2 March 2015
why do i need to do two of these ?the job is only temporary i dislike it and can't wait to get out, the customers a vile to us staff and the money is horrible, they dont even pay right half of the time
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3.0
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Productive workplace with a fun warehouse team
Team leader (Current Employee) –  Tullamarine, VIC20 September 2014
Got routine of accepting goods from delivery drivers, accepting good's into system by GRing. Then calculating the distribution process and loading trolleys to be taken up to stores. Managing a small window of time to take stock, and co-workers splitting tasks to be most beneficial to company. Physical labour can be demanding at times. Atmosphere in warehouse helps in passing time while working.
Pros
Lunch break at time of your choice (not at run times since its a 2:30 hour window)
Cons
Even while undermanned, no extra staff to help.
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Overall rating

3.4
Based on 1,578 reviews
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3.4Work/Life Balance
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