Willoughby City Council
3.3 out of 5 stars.
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11: Willoughby City Council Employee Reviews

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3.5Work–Life Balance

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Relaxed and considered

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If you have ever worked at a local council, this is what you’d expect. Can be slow at times but the work is interesting and it is good to be involved with, and provide value to the community
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A diverse and safe place to work with a mix of staff, customers and members.

Day always started by ensuring the water, facilities and people were safe for customers to enter and utilise the facilities. Constant supervision and observation of customers and staff were safe and o.k.. Great emphasis placed on team work, regular checking of water quality, filter and chemical dosing equipment, and checking in with staff and the various areas (customer service, gym, sports hall, learn to swim and any contractors. Hardest part of the job occurred when the facility was extremely busy, and constant observation and monitoring of all areas and blind spots was required. The most enjoyable part fo the job was interfacing and communicating with customers in the facility.
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Toxic culture

The new management were continually restructuring and changing direction. The senior leadership team were not empowered and able to make decisions. The culture was unsettled and unhappy
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Procurement & Governance

Terrible environment which can be summed as bullying and nepotism at its finest. The manager is in her lovers position (go figure) and she is just narcissistic. Everything is an issue from temporary swipe cards not being deactivated by IT within 5mins to procurement functions lacking integrity but that is expected when the manager strategic planner has no idea on the functionality of procurement. Keep calling your lover


Close to public transport


Terrible management
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willougby council volunteering

I have only ever worked as a volunteer at willoughby council, but it was functional and enjoyable. i learned how to help people, and about refugees and people livng in poverty.
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Okay, but comes with council baggage

The main problem with WCC is the inability to let go of incompetent staff due to logistics. Some employees are blatantly and intentionally ineffective and yet they cannot be made redundant. Otherwise a lot of the members are really good and great for teaching a young engineering professional


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Productive and friendly team.

As an engineering intern I was involved with surveying and designing council assets. It was a pretty rewarding experience being able to see the whole design process. I was mentored pretty well, and the team were very supportive.
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Good place to work in and people pleasent

Not a bad place to work for and very people very social and easy to get along with, close to transport and shops. Always someone there to help you should the need arise.


close to shops and transport


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Very decent people

Willoughby has a great workforce. Very nice people who are committed to what they do. It is not a toxic or political place and I would recommend it. I only left because I was a contractor who had completed my contribution.
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Meeting different peoples from different countries is interesting

It is always fun relating to the multicultural aged people. Getting to know different languages and cultures and traditions are always fulfilling.


Free lunches and morning tea
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Great work culture and supporting management

Busy Life sometimes just isn't fair. Get on with it. Great works Manager whom I have learnt a lot from both professionally and personally. Most co-workers and honest and upfront and willing to help. Dealing with utility companies (State Government) Agreements with utility companies.


insureing a good outcome for both Council and its rate payers


Long hours and travel times
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Overall rating

Based on 11 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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