3.4 out of 5 stars.
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9: WooliesX Employee Reviews

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Australia9 reviews

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3.2Work–Life Balance

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Busy fast paced workplace

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Job consistent of taking inbound calls and helping customers with their online orders. Had training for 1 week. 2 weeks training with support.Working from home was convenient. Able to get assistance from seniors. However no job security. Fire people very easily and don't get opportunity to redeem yourself.
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I look forward to going to work and being part of the team everyday

What is the best part of working at the company?Everyone works as a team and management is proactive in resolving issues ASAP…great company to work for with day to day benefitsWhat is the most stressful part about working at the company?Being on time … is the only worry zi have….What is the work environment and culture like at the company?Positive and accomodating with conflict resolution a priority and well dealt withWhat is a typical day like for you at the company?Assisting completing tasks and being open and responsive in helping others complete theirs
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What to expect from a call centre

Very hierarchical workplace. Definitely have some good apples but they’re usually drowned out by the team leaders drunk off “power”. Pressure for KPI’s is okay, job is generally just tiring especially when they don’t employ enough people to meet the demand of calls. Good motivation initiatives like ordering in food etc and pay is consistent.
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Fun colleagues but mundane work

I have enjoyed connecting with my colleagues at the Rochedale CFC but working in Dispatch means a repetitive routine for 5 hours and constant 'pulling' to work in other departments. As a Dispatch Team Member, you are arguably one of the most skilled team members on the site but the pay doesn't reflect the capture of greater skills.
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No bad

Yeah nah wasn't bad. Decent gig. Alright pay, but hard work tbh. Longs nights, early morning. Good people work here though which is the most important part.
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great job

great place to work depending on what store, my store was fast pace but everyone got along really well, there was also barista skill involved so was hectic in morning.


great environment


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Very poor work

Working at WooliesX was good because of the staff who joined with me. They make u feel uncomfortable. They over promised and under delivered. Staff were good but it’s draining and you feel like a robot.


People are good


Bad pay, cut shifts, don’t deliver on promises.
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The best people

Really recommend working with these fabulous people. So many switched-on folks that just want to get stuff done, leave the egos at the door. I was in the new B2B unit of WooliesX, this team is really starting to hit their stride after a reorg and agile transition in 2020.Product squads have just doubled, lots of interesting initiatives underway. Great learning experiences working closely with the business and product owners. Great and easy culture of inclusiveness and acceptance. Sometimes new stuff appears that is top priority and everybody jumps to accomplish it with no whinging. Great comraderie.


Great supportive culture, especially in Experience Practice


Some priority churn, to be expected in a new business
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Good environment

Love the friendly environment they have all among the management and the staff, overall the company is quiet big and requires serious and hard working people with bubbly nature.
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Overall rating

Based on 9 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
3.4 out of 5 stars for Culture

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