The business expectation was assisting customers with the whereabouts of products. It also entailed scanning their items and helping with package collection, the sale of tobacco and also, the provision of a friendly and effective service (a reflection of the corporate culture). I learned how to work with people and the general public alike, however - more ... some customers expectations outweighed the difficulty of what the business expected. The most enjoyable part of the job was the incentive of praise for taking initiative, but it was also great to engage with a new team of like-minded people. Manager ... - less