Woolworths Supermarket
3.8 out of 5 stars.
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Customer Service Representative Interviews at Woolworths Supermarket

Here’s what others thought about the interview process at Woolworths Supermarket.

Interview experience

Based on 296 interviews

Interview difficulty

Based on 287 interviews

Interview process length

Based on 241 interviews
About a week

Customer Service Representative Interview process at Woolworths Supermarket

Overall experience

On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a week
About two weeks
About a day or two
About a month
More than one month
Most reported steps
On-site interview
Group interview
Phone call/screening
Problem solving exercises
Background check
Least reported steps
Take-home/sample work
They have no interview
Drug test

What candidates say about the interview process at Woolworths Supermarket

  • The interview process was very professional and they made me feel at home.
    Shared on 27 January 2019 - Customer service - Teller - Wynnum QLD
  • It is very good
    Shared on 9 September 2018 - Customer Service - Wollongong NSW
Read more about the interview process at Woolworths Supermarket

Customer Service Representative Interview questions at Woolworths Supermarket

Commonly asked questions, as reported by candidates

  • Classic scenarios, customer importance, my hobbies and interests, why i wanted to work there.
    Shared on 20 August 2018 - Customer Service Assistant - Stanthorpe QLD

Customer Service Representative Interview tips at Woolworths Supermarket

Dress code for the interview
  • Business casual (e.g. dress slacks)58%
  • Formal (business suit)18%
  • Casual (t-shirt and jeans)16%
  • They didn’t have a dress code7%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Woolworths Supermarket

  • Be yourself
    Shared on 24 February 2020 - Customer Service - Calwell ACT
  • Companies
  • Woolworths Supermarket
  • Interviews
  • Customer Service Representative